Hey there, have you ever glanced at your bank statement and spotted a Fitgood US charge on credit card that left you scratching your head? You’re not alone. Many people notice these unexpected entries and wonder what they’re all about.
What Exactly Is Fitgood US?
Fitgood US seems to be tied to a company called Good Fitness, which sells fitness-related products and services online.
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From what I’ve gathered, they offer things like workout gear, supplements, or even subscription plans for fitness programs. Their website, fitgood.us, positions itself as a go-to spot for health enthusiasts looking to get in shape.
But here’s the thing, it’s not always clear at first glance. Some users report seeing charges after signing up for a free trial or making a one-time purchase.
The company is based in the US, possibly in New Mexico, according to business listings. They have contact info listed, including an email and phone number, which is a good sign of legitimacy.
If you’re into fitness, you might have come across their ads on social media or search engines. They promise quality products, but as with any online seller, it’s smart to do your homework before buying.
Why Did a Fitgood US Charge Appear on My Credit Card?
This is the big question for most folks. There are a few common reasons why this charge pops up. First, it could be from a legitimate purchase you made. Maybe you ordered some protein shakes or signed up for a monthly fitness box and forgot about it.
Another possibility is a subscription renewal. Many fitness companies use auto-renewal models. You sign up for a trial, and if you don’t cancel, it rolls into a paid plan. Charges might show as “Fitgood US” followed by a amount like $29.99 or whatever the plan costs.
Unfortunately, unauthorized charges are also a concern. Some reviews mention attempts to charge cards without permission. This could happen if your card details were compromised elsewhere, or if there’s a mix-up with the merchant.
Think back: Did you recently enter your card info on a fitness site? Or maybe you clicked on a promo link? These charges often range from small amounts to test the card, up to larger sums for products.
Is Fitgood US a Scam or Legitimate?
This one’s tricky because opinions are mixed. On one hand, the website looks professional with terms and conditions, a refund policy, and customer support details. A scam checker tool gives it a decent trust score of 75%, suggesting it’s probably legit.
On the flip side, customer reviews aren’t glowing. Trustpilot shows an average rating of 2.9 out of 5, with complaints about unexpected charges and poor service.
Some people say they never authorized the transactions, and getting refunds was a hassle. Plus, they’re not accredited by the Better Business Bureau, which raises a few eyebrows.
Videos and TikToks discuss these charges too, often warning about potential fraud. It’s not outright a scam for everyone, but caution is key. If the charge feels off, treat it seriously.
To help you decide, here’s a quick table comparing signs of legitimacy versus red flags:
| Aspect | Legit Signs | Red Flags |
|---|---|---|
| Website | Clear policies, contact info | No details, poor design |
| Reviews | Mostly positive, responsive | Many complaints about charges |
| Business Status | Registered, accredited | Not accredited, low trust scores |
| Charge Description | Matches your purchase | Unexpected or unauthorized |
Use this as a guide when evaluating.
Steps to Investigate and Dispute a Fitgood US Charge
Don’t just ignore it, act fast. Start by checking your recent activity. Log into your credit card account online and look at the transaction details. It might include a phone number or more info about the merchant.
Next, contact Fitgood US directly. Their support email is support@fitgood.us, and the phone is 844-614-7075. Ask them to explain the charge and provide proof if it’s legit.
If that doesn’t resolve it, reach out to your credit card issuer. Most banks have fraud departments. Tell them it’s unauthorized, and they can often reverse it temporarily while investigating.
Here’s a simple step-by-step guide:
- Review your statement: Note the date, amount, and any descriptors.
- Search your emails: Look for receipts from Fitgood or Good Fitness.
- Contact the company: Politely request cancellation and refund.
- Dispute with your bank: Use their app or call the number on your card.
- Monitor for more charges: Keep an eye out and consider freezing your card if needed.
Remember, under US law, you’re not liable for unauthorized charges over $50 on credit cards, so you’re protected.
How to Prevent Future Mystery Charges Like This
Prevention is better than cure, right? Start by regularly reviewing your statements, set a monthly reminder on your phone.
Use virtual credit cards for online purchases. Many banks offer them; they generate a temporary number for one-time use.
Be wary of free trials. Always read the fine print and set a calendar alert to cancel before billing starts.
Enable transaction alerts on your card app. You’ll get a text or email for every charge over a certain amount.
Finally, shop from trusted sites. Check reviews on multiple platforms before entering your info.
By following these tips, you’ll reduce the chances of surprises on your bill.
FAQs: Fitgood US Charge on Credit Card
Q. What should I do if I see a Fitgood US charge I don’t recognize?
A. Contact the company first to inquire, then dispute it with your credit card provider if it’s unauthorized. Act within 60 days for best protection.
Q. How can I get a refund from Fitgood US?
A. According to their policy, return the goods within 14 days, and they’ll reimburse using the original payment method. Email support for details.
Q. Is Fitgood US safe to buy from?
A. It has mixed reviews, some positive experiences, but others report issues. Research thoroughly and use a secure payment method.
Conclusion
Dealing with a Fitgood US charge on credit card can be frustrating, but now you know the basics: it’s likely from a fitness company, but verify it quickly. Stay vigilant with your finances, and you’ll avoid bigger headaches. If you’re still unsure, chatting with your bank is always a good move.
Disclaimer: This article is for informational purposes only and not financial or legal advice. Consult a professional for personalized guidance.
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