A Fitgood US charge on credit card can feel confusing if you don’t recall buying a fitness program. Unfamiliar charges are sometimes legitimate merchant descriptors, but this one deserves careful checking because consumer complaints include reports of charges people said they did not authorize.
The strongest current match is FitGood, also presented online as Good Fitness at fitgood.us. Its website sells online fitness and wellness programs and identifies the business behind the site as Solar Qube LLC.
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What Is the Fitgood US Charge on Your Credit Card?
A Fitgood US charge typically points to a purchase processed by FitGood or Good Fitness. The current website identifies Solar Qube LLC as the company behind the service and lists a Clovis, New Mexico address.
The site currently sells digital fitness programs at relatively small prices. Examples on its storefront include programs around $6, $7, $8, and $9, although other programs cost more.
That pricing matters because several public complaints describe unfamiliar FitGood charges in a similar small-dollar range. A matching amount alone, however, does not prove that a charge came from a purchase you made.
What Does Fitgood US Sell?
Good Fitness currently promotes cardio, HIIT, yoga, barre, breathwork, meditation, mindfulness, and related online programs. The accessible storefront appears to sell individual digital fitness products.
I did not find clear current evidence that every FitGood purchase is a recurring subscription. If you see repeat charges, verify them instead of assuming they are normal renewals.
| Statement detail | What it may indicate |
|---|---|
| FITGOOD US | Charge linked to FitGood |
| GOOD FITNESS | Consumer-facing business name |
| SOLAR QUBE LLC | Company named in current policies |
| $6 to $9 charge | May match a lower-priced program |
| Repeated charge | Needs further verification |
Statement wording may vary by issuer or processor. Check the complete transaction details in your card account.
Why Did Fitgood US Charge Your Credit Card?
You may have bought an online workout or wellness program and forgotten the merchant name. You might remember an advertisement or fitness topic rather than FitGood.
Another authorized card user may also have made the purchase. Ask family members or anyone else allowed to use the card before reporting fraud.
There is also a notable complaint pattern. BBB complaints include consumers reporting small charges such as $6, $7, $8, and $9 that they said they did not recognize.
Trustpilot currently has only a small number of reviews for fitgood.us, so the sample is limited. The available reviews are negative and include reports of unfamiliar small-dollar billing attempts.
I did not find a meaningful body of specific Reddit discussion about fitgood.us. That means Reddit evidence is currently limited.
Pro Tip: Search your email for “FitGood,” “Good Fitness,” “Solar Qube,” and the exact charge amount. A receipt can help you separate a forgotten purchase from an unauthorized transaction.
Is Fitgood US Legitimate?
Fitgood.us is an active website with fitness products, a refund policy, contact information, and Solar Qube LLC listed as the company behind the site. BBB also has a Good Fitness profile that lists Solar Qube LLC as an alternate name.
BBB currently shows Good Fitness as not accredited and assigns a B- rating. Its profile also lists several complaints, including billing complaints and some unresolved cases.
These reports do not prove that your individual charge is fraudulent. They do mean you should verify an unfamiliar Fitgood US transaction carefully.
How to Verify a Fitgood US Charge
Open the transaction in your credit card app and check the full merchant name, amount, date, location, and any phone number shown. Then review your email and recent fitness purchases.
Look for workout plans, meditation programs, online fitness ads, or similar purchases. Also ask any authorized card users whether they recognize the transaction.
FitGood’s current official contact page lists support@fitgood.us and 844-614-7075. If you contact the business, you may need your name, charge date, amount, and the last four digits of your card.
Never send your full card number, PIN, password, or banking login information.
How to Request a Refund From Fitgood US
FitGood’s current refund policy says eligible orders can generally be canceled within 30 days. It also says qualifying reimbursements are generally returned through the original payment method.
The policy focuses on “goods” and returns, while the storefront also offers digital fitness programs. Because the application to a particular digital purchase may vary, ask how the policy applies to your exact charge.
Send your request promptly and save the response. Some BBB complaints show refund responses, while others describe delays or unresolved refund concerns.
Common Mistakes: Don’t provide your full credit card number to an unfamiliar caller or unofficial website. Use FitGood’s official contact page or contact your card issuer directly.
What to Do If You Never Bought Anything From Fitgood US
If you cannot connect the transaction to a purchase, treat it as potentially unauthorized. Call the number on the back of your credit card or use your issuer’s secure app.
Your issuer may block the card, issue a replacement number, and investigate the transaction. Do not ignore a small charge just because it is only a few dollars.
The CFPB warns that criminals may sometimes test stolen card information with a small transaction before trying additional charges. Keep monitoring your account after you report the issue.
How to Dispute a Fitgood US Credit Card Charge
If you recognize the purchase but have a billing problem, contact the merchant first and request a correction or refund. Save receipts, emails, screenshots, and cancellation records.
If the problem remains unresolved, ask your card issuer about a dispute. For U.S. credit cards, federal billing-error rules generally require written notice within 60 calendar days after the statement containing the disputed charge was sent if you want to preserve specific rights.
If you never authorized the transaction, report it as unauthorized rather than simply calling it a refund problem. Federal law generally limits consumer liability for unauthorized credit card use, while issuer protections may go further.
Follow your issuer’s instructions and keep copies of anything you submit.
Should You Replace Your Credit Card?
A replacement may be appropriate if your issuer believes the card details were compromised. This is especially relevant when you have no relationship with FitGood and cannot explain the transaction.
Your issuer may close the old card number and send a replacement. You will generally need to update legitimate recurring payments connected to the old card.
How to Prevent Similar Charges
Turn on real-time purchase alerts and review your statements regularly. Small notifications can help you catch an unfamiliar merchant early.
Save receipts for low-cost online purchases, especially purchases made through social media ads. Merchant names on statements may differ from the brand name you remember.
FAQs: Fitgood US Charge on Credit Card
Q. What company is behind the Fitgood US charge?
A. The strongest current match is FitGood or Good Fitness at fitgood.us. Its current policies identify Solar Qube LLC as the company behind the website.
Q. Why is Fitgood US charging me $6, $7, $8, or $9?
A. Those amounts may match some programs currently sold on the FitGood website. Public complaints also mention unfamiliar charges in similar amounts, so verify the transaction before assuming it is yours.
Q. How do I contact Fitgood US about a charge?
A. The current official website lists support@fitgood.us and 844-614-7075. Use verified contact information and never send your full card number or banking password.
Q. Should I dispute an unknown Fitgood US charge?
A. If you cannot match the charge to a purchase after checking your records and authorized card users, contact your issuer promptly. Your issuer can tell you whether to dispute the charge, report fraud, or replace the card.
Conclusion
A Fitgood US charge on credit card most likely relates to FitGood or Good Fitness, an online fitness site currently connected with Solar Qube LLC. Its storefront sells low-cost digital fitness programs that may explain some small transactions.
However, BBB and Trustpilot reports include consumers who say they did not recognize similar charges. If you cannot verify the Fitgood US charge, contact your card issuer promptly and follow its fraud or dispute process.
Disclaimer: This article is for general informational purposes only and isn’t financial or legal advice. Merchant descriptors, refund rules, dispute rights, and card protections may vary by issuer and transaction. Verify account-specific questions with FitGood or your credit card issuer.
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