A Clemz charge on a credit card can feel confusing if you don’t recall signing up for anything. That short name is often a real software subscription, not instant proof of fraud.
This guide explains the live company behind most current lines, older lookalikes, and how to match, cancel, or dispute the charge.
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What Is a Clemz Charge on a Credit Card?
A Clemz charge on credit card is a statement line that uses “CLEMZ,” “Clemz,” or a close tag such as CLEMZ.APP.
The strongest current match is Clemz.app. Official help describes Clemz as a browser extension that helps secondhand sellers manage a Vinted closet.
It can repost listings, sort messages, and run other seller tools. Official FAQ pages say Clemz is not part of Vinted.
The publisher is SASU Clemz, a French company. Terms updated March 5, 2026 list the registered office at CS 48756, 58 Rue de Monceau, 75008 Paris. French company records list SIREN 938893203 and VAT FR23938893203.
Official terms say card payments run through Stripe. Stripe or your bank may shorten the line to CLEMZ, SASU CLEMZ, or a Stripe prefix plus Clemz.
Not every “Clemz” line is that app. Older U.S. reports used “CLEMZ LINDBERGH MO” for tiny amounts. Those reports showed up years before the current Paris company was registered in 2025.
Match the date, amount, and city before you assume one source.
| Statement clue | What it often means |
|---|---|
| CLEMZ, CLEMZ.APP, or SASU CLEMZ | Typically the Clemz.app seller subscription |
| STRIPE or an online/recurring tag | Fits official Stripe checkout |
| Euro amount near an official plan | More likely the software plan, after FX |
| CLEMZ LINDBERGH MO plus cents | Older U.S. reports of tiny test-style charges |
| Jesup, GA or another local city | May be a different merchant or card test |
| PENDING or PRE-AUTH | Typically a hold that may drop or post later |
Pro Tip: Search email for “Clemz,” “SASU Clemz,” and “Stripe.” Official invoices live in the Clemz Management Portal after you open the subscription page on clemz.app.
How a Clemz charge may show up
Issuers format the same sale in different ways. You may see a pending authorization first, then a posted charge a few days later.
U.S. cards often convert euros to dollars. The posted amount can differ from the plan price because of the exchange rate and any issuer FX fee. That is why $10.50 one month and $10.80 the next can still be the same Drawer plan.
A repeating monthly or yearly amount points to auto-renew. Official terms describe monthly billing as open-ended until you cancel. Annual plans last one year and then renew for another year unless you cancel before the due date.
A charge of only a few cents is a weaker match for Clemz.app. Those tiny lines are closer to the older Lindbergh MO and Jesup, GA reports.
Official Clemz.app prices
Clemz publishes euro prices on its pricing page. Plans can change, so check the live page before you treat any figure as permanent.
| Plan | Monthly price shown | Annual-style “one-time” price shown |
|---|---|---|
| Drawer | 8.99€ per month | 89.90€ |
| Cupboard | 14.99€ per month | 149.90€ |
| Dressing Room | 24.99€ per month | 249.90€ |
| Warehouse | 34.99€ per month on the current promo (list 49.99€) | 349.90€ |
The pricing page also says Clemz will not raise your subscription while you stay subscribed. That is a company marketing statement, not a U.S. card-network rule.
You may also buy extra AI credits. Official terms treat unused credits as refundable during the French 14-day withdrawal window if you have not used them. Used credits can reduce that refund.
How to cancel a Clemz.app subscription
Official documentation says subscriptions auto-renew. Canceling stops the next renewal. You generally keep access until the period you already paid for ends.
Official cancel steps:
- Sign in at clemz.app and open the Dashboard subscription section.
- Click Management Portal.
- Click Cancel plan.
Official help also lets you add or delete cards in that same portal. Invoices are listed at the bottom of the portal. You can change the billing email and address there too.
Support listed in the terms is bonjour@clemz.app. The Chrome Web Store publisher profile for SASU Clemz also lists +33 6 51 43 98 99. Email is the channel written into the contract. Keep copies of any cancel screen.
French consumer terms give many consumer users 14 days from signup to withdraw. Send a clear withdrawal email to bonjour@clemz.app if you are still inside that window. After that window, official help describes canceling renewal, not an automatic full refund of time already used.
Closing your credit card does not cancel Clemz. The merchant can retry another stored card or send a failed-payment notice.
Common Mistakes: Uninstalling only the Chrome extension and assuming billing stops. Disputing first while a portal cancel would end renewal. Ignoring a $0.17 or $0.30 “Clemz” line that does not match any plan price.
Lookalikes that are not Clemz.app
CLEMZ LINDBERGH MO
Charge boards logged this wording around September 2021. Commenters described amounts under a dollar, sometimes with a currency-conversion fee. Several people treated it as unauthorized and replaced the card.
Lindbergh is also a well-known road name near St. Louis, Missouri. That cluster is not proof of the 2025 Paris software firm.
Tiny Jesup, GA lines
A February 2026 personal-finance thread described a $0.30 Clemz charge tagged to Jesup, Georgia. Replies treated it as a possible card test. A cents-level local tag is a poor match for an 8.99€ seller plan.
Cleeng
Cleeng is a different company. It bills some streaming and digital subscriptions and says the statement may show “Cleeng.” Check the extra letters.
Clement dealerships or other Clem- names
Car stores and other businesses can appear with Clement or similar text. Read the full city and category in your issuer app.
What to do first
- Copy the exact descriptor, date, amount, last four digits, and pending or posted status.
- Search every email address for Clemz invoices and Stripe receipts.
- Ask household members if anyone sells on Vinted or installed a closet helper.
- Sign in at clemz.app if you have an account and open the subscription portal.
- If the amount is under a dollar and the city is Lindbergh MO or Jesup GA, treat it as unidentified until the issuer gives a fuller merchant record.
If you recognize the Clemz.app plan, cancel in the portal first. Then watch one more cycle to confirm renewal stopped.
If you do not recognize the charge, call the number on the back of your card. Ask the issuer for the full merchant name and city. For a lost card or a burst of strange charges, ask to freeze or replace the card the same day.
How to dispute a Clemz charge on a credit card
If the sale is still pending and you have a Clemz account, remove the card in the Management Portal and ask support to void the payment if it has not posted. Issuers generally cannot force a live merchant hold to drop on demand.
If the sale has posted and you used the service, cancel renewal and ask bonjour@clemz.app about a refund. Official terms allow a 14-day consumer withdrawal in many cases. After that, refunds are not promised for time already used. Keep the email thread.
If you never created an account, skip random “Clemz support” ads. Use your card issuer.
For a U.S. credit card, the Fair Credit Billing Act covers many billing errors. That includes unauthorized use, a wrong amount, a charge you want explained, and a service you did not accept.
Send a written billing-error notice so it arrives within 60 days after the issuer sent the first statement that shows the problem. Use the billing-inquiry address on the statement, not the payment stub address. A phone call may start a case, but writing generally preserves the federal timeline.
After a timely written notice, the issuer generally must acknowledge it within 30 days unless it has already finished the case. It generally must resolve the case within two billing cycles, and not later than 90 days after it received the notice.
Federal rules also cap most unauthorized credit card use at $50. Many large issuers advertise $0 liability when you report promptly. If only the number was stolen, CFPB guidance generally describes $0 liability for that unauthorized use. Your card agreement still controls the details.
Pay the rest of the bill that you do not dispute. You can usually withhold the disputed amount during a proper billing-error case. Interest on undisputed balances can still apply.
Debit cards and ACH debits follow different Electronic Fund Transfer clocks. Report those faster.
You can also file a complaint with the CFPB at consumerfinance.gov/complaint and report fraud at reportfraud.ftc.gov. Those reports do not replace the issuer dispute.
FAQs: Clemz Charge on Credit Card
Q. Is a Clemz charge on a credit card always Clemz.app?
A. No. Current euro-sized recurring amounts often match Clemz.app. Tiny charges tagged Lindbergh MO or Jesup GA have a separate, older complaint pattern. Compare the amount and city before you pick a merchant.
Q. How do I cancel Clemz so it stops billing my card?
A. Official help says to open the Dashboard subscription page, click Management Portal, then click Cancel plan. Access generally lasts until the paid period ends. Email bonjour@clemz.app if you cannot sign in.
Q. Will Clemz refund a month I already paid?
A. Official French terms give many consumers 14 days from signup to withdraw. After that, the public cancel guide describes stopping renewal, not a guaranteed refund of unused days. Ask support in writing and keep the reply.
Q. How long do I have to dispute it with my U.S. issuer?
A. For many credit card billing errors, send written notice so the issuer receives it within 60 days after it sent the statement that first listed the charge. The issuer generally has 30 days to acknowledge and 90 days to finish. Report debit problems faster.
Conclusion
A Clemz charge on a credit card most often points to Clemz.app, the Paris-based Vinted-seller extension billed through Stripe. Official plans are priced in euros and renew until you cancel in the Management Portal.
Read the extra text on the line. A cents-level “Clemz” tag with a Missouri or Georgia city may be a different problem. If nothing in your email or Clemz account fits, freeze the card if needed and send a timely written dispute to your issuer.
Disclaimer: This article is for general information only. It is not financial, legal, or tax advice. Card agreements, merchant descriptors, and refund rules vary by issuer and company. Confirm account-specific questions with Clemz at bonjour@clemz.app or with the phone number on the back of your card.
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