Hey there! If you’re reading this, you’re probably wondering how to cancel your PropertyRecord.com subscription. Maybe you signed up for a property report and didn’t realize it came with a monthly plan, or perhaps you no longer need the service. Whatever the reason, I’m here to walk you through the process in a simple, stress-free way.
Why You Might Want to Cancel
Before we get to the how-to, let’s talk about why you might want to cancel. PropertyRecord.com provides detailed property reports, including sales history, tax assessments, and ownership details.
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It’s a handy tool for real estate enthusiasts, homebuyers, or investors. But sometimes, things change. Here are a few reasons people decide to cancel subscription:
- One-Time Need: You only wanted a single report and didn’t plan on a recurring subscription.
- Unexpected Charges: You noticed a monthly fee (like $28.95 or $20) on your bank statement that you didn’t expect.
- Free Alternatives: You found similar information for free on county websites or other platforms.
- Budget Concerns: You’re tightening your budget and want to cut non-essential subscriptions.
If any of these sound familiar, canceling might be the right move. The good news? PropertyRecord.com offers ways to cancel, and I’ll show you how to do it smoothly.
Understanding the Subscription
PropertyRecord.com often advertises a $1 report, which seems like a steal. However, many users don’t realize that signing up for a report can enroll them in a monthly subscription unless they opt out.
These subscriptions can cost $9.95, $20, or $28.95 per month, depending on the plan. The fine print during checkout explains this, but it’s easy to miss. Knowing this upfront can help you avoid surprises and make canceling easier.
| Plan Type | Typical Monthly Cost | What It Includes |
|---|---|---|
| Basic | $9.95 | Limited reports |
| Standard | $20 | Multiple reports |
| Premium | $28.95 | Unlimited reports |
If you’re seeing charges you didn’t expect, don’t panic. You can cancel and even request a refund in some cases. Let’s break down the steps to cancel your subscription.
How to Cancel Your PropertyRecord.com Subscription
Canceling your PropertyRecord.com subscription is straightforward if you follow the right steps. The company provides two main ways to cancel: by phone or email. They don’t accept cancellations in-person, via in-app chat, or through the website’s account settings, which is a bit inconvenient. Here’s how to do it:
Step 1: Gather Your Account Information
Before you reach out, have these details ready to speed up the process:
- The email address linked to your PropertyRecord.com account.
- The last four digits of the credit card used for the subscription.
- Your reason for canceling (optional, but it helps with feedback).
Step 2: Contact Customer Support
You have two options to cancel—phone or email. Here’s how each works:
Option 1: Cancel by Phone
- Phone Number: Call 1-877-371-8699 (toll-free).
- Best Times: Call on Saturday or Tuesday for shorter wait times. Avoid Thursdays and Mondays, as they’re busier.
- What to Say: Tell the representative you want to cancel your subscription. Provide your account email and the last four digits of your credit card. Ask for a confirmation number to track your request.
- Tip: Be clear that you want to stop all future charges. Some users report being offered a partial refund, so ask about refund options if you were charged unexpectedly.
Option 2: Cancel by Email
- Email Address: Send your request to [email protected].
- Subject Line: Use something clear like “Subscription Cancellation Request.”
- Email Content: Include your account email, the last four digits of your credit card, and a brief reason for canceling. Here’s a sample:
Subject: Subscription Cancellation Request Dear PropertyRecord.com Team, I’d like to cancel my subscription immediately. My account is linked to [your email address], and the last four digits of my credit card are [XXXX]. I no longer need the service. Please confirm the cancellation and let me know if I’m eligible for a refund. Thank you, [Your Name] - Tip: Send the email from the address linked to your account. If you can’t access that email, mention it in your message and provide the correct account details.
Step 3: Confirm the Cancellation
- By Phone: The representative should give you a confirmation number. Save it in case you need to follow up.
- By Email: You should receive a confirmation email within 24-48 hours. If you don’t hear back within a week, follow up by emailing or calling again.
- Check Your Bank: Monitor your bank statements for a few weeks to ensure no further charges appear. If you see unexpected charges, contact your bank to dispute them.
Step 4: Request a Refund (If Needed)
PropertyRecord.com offers refunds in some cases, especially if you were charged without consenting to a subscription. Here’s how to request one:
- By Phone: Ask the representative about refund eligibility. They may offer a refund for recent charges (within 15-30 days).
- By Email: Include a refund request in your cancellation email. Mention any charges you didn’t authorize and provide details like the charge date and amount.
- Processing Time: Refunds can take 3-10 business days to appear on your card. If it’s been longer, contact customer support again.
Tips to Avoid Future Issues
Canceling is one thing, but preventing unwanted subscriptions is even better. Here are some tips to stay in control:
- Read the Fine Print: Before signing up for a $1 report, check for any mention of a recurring subscription. Look for checkboxes or terms during checkout.
- Monitor Your Bank Statements: Regularly review your credit card or bank statements for unexpected charges. Set up alerts with your bank for added peace of mind.
- Use a Virtual Card: For one-time purchases, consider using a virtual credit card that you can deactivate after the transaction.
- Cancel Promptly: If you sign up for a trial or report, cancel within the trial period (often 3-7 days) to avoid monthly charges.
Common Challenges and How to Handle Them
Some users face hiccups when canceling. Here’s how to tackle common issues:
| Issue | Solution |
|---|---|
| No response to email | Follow up after 48 hours. Call 1-877-371-8699 if you don’t hear back. |
| Charged after canceling | Contact customer support with your confirmation number. Dispute the charge with your bank if needed. |
| Can’t access account email | Provide the last four digits of your credit card and explain the issue in your email or call. |
| Denied refund | Escalate to a manager by emailing [email protected] or ask your bank to dispute the charge. |
If you feel the charges were fraudulent, file a complaint with your bank or credit card provider. You can also report issues to the Better Business Bureau (BBB) or consumer protection agencies.
Why Transparency Matters
PropertyRecord.com has a 4.4-star rating on Sitejabber from 648 reviews, with many users praising its customer service and report quality. However, some reviews on platforms like PissedConsumer (1.0 stars from 11 reviews) mention unexpected charges and unclear subscription terms.
This mixed feedback highlights the importance of transparency in subscription services. Always double-check what you’re signing up for, and don’t hesitate to reach out to customer support if something feels off.
FAQs: PropertyRecord.com Cancel Subscription
Q: How long does it take to cancel my subscription?
A: Cancellation takes effect within 7 business days after PropertyRecord.com receives your request. You’ll get a confirmation email once it’s processed.
Q: Can I cancel through the website?
A: No, PropertyRecord.com doesn’t offer a cancellation option in account settings. You must call 1-877-371-8699 or email [email protected].
Q: Will I get a refund for past charges?
A: Refunds depend on the case. Recent charges (within 15-30 days) are more likely to be refunded. Contact customer support to check eligibility.
Q: What if I don’t remember signing up for a subscription?
A: This happens if you didn’t opt out of the monthly plan during checkout. Call or email customer support to cancel and request a refund for unauthorized charges.
Final Thoughts
Canceling your PropertyRecord.com subscription doesn’t have to be a headache. By calling 1-877-371-8699 or emailing [email protected], you can stop the service and potentially get a refund. The key is acting quickly, keeping records of your communication, and monitoring your bank statements.
If you’re unsure about future subscriptions, take a moment to read the terms or use a virtual card for peace of mind. Got more questions? Drop them in the comments, and I’ll do my best to help!
Disclaimer: This blog is for informational purposes only and does not constitute legal or financial advice. Always verify information with PropertyRecord.com’s official website or customer support before taking action. The author is not affiliated with PropertyRecord.com and is not responsible for any outcomes resulting from following this guide.
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