PropertyRecord.com is a private website that sells property-data reports. It is not a county office or a government site.
Official packages include a $1 single report, a $5 five-report pack, $60 billed at $20 a month for three months, and $240 billed at $20 a month for 12 months.
The charge usually hits the card you entered at checkout. Leaving the site or deleting a bookmark does not cancel the subscription.
Close the account on the official page, or use phone, chat, or email, then save the confirmation so you can stop auto-renewal.
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What Is PropertyRecord.com and How Billing Works
PropertyRecord.com gathers public and third-party property data into paid reports. You search an address, then pay to view details such as ownership history, parcel data, liens, or deeds. The site says those reports are not consumer credit reports.
Checkout often starts with a $1 or $5 offer. Official FAQ pricing also lists installment bundles at $20 a month. Some shoppers think they bought a one-time report, then see a later recurring charge. Read the payment page before you tap pay.
The cardholder who placed the order can cancel. Look for PropertyRecord, PROPERTYRECORD.COM, or a similar descriptor on your statement. This is typically website card billing, not an App Store or Google Play plan.
This guide is for PropertyRecord.com. A similar site, PropertyRec.com, uses different contact details. Match the name on your receipt before you call.
How to Close Your Account on the Website
The official FAQ says you can close your account with the Close Account button on PropertyRecord.com. A dedicated close-account page asks for the email on the order.
- Open PropertyRecord.com and scroll to Close Account, or use the site’s close-account page.
- Enter the email you used when you paid.
- Submit the request and watch for a secure login link by email.
- Open that link, confirm the email, and choose Close My Account.
- Save the on-screen or email confirmation.
Check spam if the link does not arrive. Use the same inbox that got the original receipt. If the form fails, use chat, phone, or email the same day.
Closing the account is how you unsubscribe from future report-bundle billing. Opting your name out of a public listing is a different request.
How to Cancel by Phone, Chat, or Email
Official support is listed as 24/7. The site publishes phone support at 1-877-371-8699, email at support@propertyrecord.com, and live chat on PropertyRecord.com. The homepage says typical email replies take about two to three hours.
Call or start chat if you want same-session confirmation. Say you want to close the PropertyRecord.com account, cancel the subscription, and stop auto-renewal. Give the account email and the last four digits of the card.
Ask for a confirmation number and a written email. Note the agent’s name, the date, and whether a refund was promised.
If you email, write from the address on the order. Use a clear subject such as Cancel subscription. Include the charge dates, amounts, and a request to close the account. Keep the sent copy and the reply.
What Happens After You Cancel
A completed close request typically stops future bundle payments. It does not always reverse money already taken.
Access to unused report credits may end when the account closes. Ask the agent what happens to leftover reports. Watch the next statement for one more charge if the request was still processing.
Company replies on review sites often tell people to email support@propertyrecord.com with Refund in the subject line. That is a support practice, not a guaranteed refund for every plan.
Requesting a Refund After Cancellation
Official public language is limited. The site says you may contact support for a refund if you cannot find the records you need. It does not publish a broad unused-day refund for every installment plan.
Ask for a refund when you cancel if the charge was not what you thought you bought. Give the dates, amounts, and last four card digits. Request written confirmation.
Refund timing varies. Some customers report a credit in a few business days. Others need a follow-up. If a promised credit does not post, send the confirmation number again.
You can also talk with your bank after you have a written cancel request. Start with PropertyRecord.com support first so you have a paper trail.
Opting Out of a Public Listing
Canceling paid access is not the same as removing your name from search results. The site has a separate Remove my info path for people who want a listing taken down.
Use that form if you want your personal details hidden. Covered persons under Daniel’s Law are told to email support@propertyrecord.com with identifying details. That request does not by itself stop a card on file.
Tips for a Smooth Cancellation
Cancel as soon as you see a charge you did not expect. Do not wait for the next $20 installment if you only wanted a $1 report.
Use the email on the original receipt. Save screenshots of the close-account page, the chat transcript, and any confirmation number.
County assessor and recorder sites often publish basic property data at no extra monthly fee. You can use those after you unsubscribe.
Common Problems and Solutions
The close-account email never arrives. Check spam, then call 1-877-371-8699 or use live chat.
Chat closes the account but a new charge posts. Send the confirmation number to support@propertyrecord.com and ask them to stop the recurring charge.
You used PropertyRec.com instead. That site lists 1-866-242-0544 and support@propertyrec.com. Confirm the domain on your receipt.
You only needed one report. Say that clearly. Ask them to close the bundle plan and confirm no further billing.
FAQs: PropertyRecord.com Cancel Subscription
Q. Does leaving the website cancel my PropertyRecord.com subscription?
A. No. Leaving the site or deleting a bookmark does not close the account. You still need to unsubscribe through Close Account, chat, phone, or email.
Q. How much does PropertyRecord.com typically charge?
A. Official packages include $1 for one report and $5 for five reports, each limited to one per customer. Bundles are listed at $60 for three months or $240 for 12 months, billed at $20 a month.
Q. Will I get a refund when I cancel?
A. Not automatically. The site tells people to contact support if records are missing. Company replies often ask you to email support@propertyrecord.com with Refund in the subject line. Results vary.
Q. Is PropertyRecord.com a government office?
A. No. It is a private report site. You can usually request basic property facts from the local assessor or recorder without a monthly plan.
Conclusion
You can cancel a PropertyRecord.com subscription without keeping the $20 monthly plan. Use the Close Account button, then confirm by chat, phone at 1-877-371-8699, or support@propertyrecord.com.
Stop auto-renewal as soon as you finish the one report you needed. Save the confirmation. That is the surest way to end the recurring charge after a $1 signup or a forgotten bundle.
Disclaimer: This article is general educational information based on publicly available PropertyRecord.com details at the time of writing. It is not financial or legal advice. Plans, prices, and refund decisions may vary by checkout offer. Contact PropertyRecord.com or your payment provider for help with your own account.
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