You open your credit card statement and notice a charge labeled “Masspr Hearty,” “MASSPR HEARTY,” or a similar variation. The amount might be recurring, and the name does not immediately tell you what service or app you signed up for.
A Masspr Hearty charge on credit card almost always represents a recurring subscription for the Hearty app, which offers premium features beyond the free version.
These charges can surprise people who downloaded the app during a promotion, started a trial, or had the subscription auto-renew without realizing it.
In few minutes you will learn exactly what these charges mean, how to trace them back to the Hearty app, and the practical steps to cancel the subscription or dispute the charge if it does not belong to you.
Table of Contents
What a Masspr Hearty Charge on Credit Card Usually Means
Masspr Hearty is a billing name used by Soham Inc. for payments related to the Hearty mobile app. The app offers both a free mode and a paid subscription that unlocks additional features, such as enhanced functionality or premium content.
When you upgrade to the paid plan or when a promotional trial ends, the recurring charge posts under “Masspr Hearty” because that is the merchant descriptor registered with card networks.
The amount is often in the $70–$90 range per billing cycle, though it can vary depending on the plan length and any promotions.
These charges are typically recurring because the app uses automatic renewal to keep the premium features active. Many users first notice the charge weeks or months after they originally downloaded or tried the app.
Because the descriptor focuses on the payment processor rather than the app name, it can look mysterious until you connect it to your recent mobile app activity.
Bottom line: A Masspr Hearty charge on your credit card is almost always a legitimate recurring subscription for the premium version of the Hearty mobile app processed through Soham Inc.
How to Verify the Masspr Hearty Charge
The fastest way to confirm the charge is to check your mobile device’s subscription settings. On an iPhone, go to Settings > [Your Name] > Subscriptions and look for “Hearty” or any app with a similar name.
On an Android phone, open the Google Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, and search for Hearty.
Search your email inbox for messages containing “Hearty,” “Soham,” or keywords related to the app’s features. Look for welcome emails, trial confirmations, or billing receipts sent around the date of the first charge.
If you do not remember downloading the app, check your phone’s app library or recent downloads. Someone else who uses your device or shares your card may have started the subscription.
Once you locate the subscription, note the renewal date and plan details so you can decide whether to keep it or cancel before the next charge.
Pro Tip: After downloading any app that offers in-app purchases or subscriptions, immediately check the subscription settings on your phone and save any confirmation emails. This two-minute habit prevents surprise recurring charges later.
What to Do If You Do Not Recognize or Want the Charge
If your search through phone subscriptions and email does not turn up a matching Hearty account, treat the charge as unrecognized and take these steps.
Open your phone’s subscription settings anyway and review all active subscriptions. Sometimes a shared device or an old trial creates charges you do not immediately remember.
Contact your credit card issuer using the number on the back of your card. Explain that you see recurring charges from Masspr Hearty you do not recognize. Ask the representative to provide any available merchant details and request that future charges from this descriptor be blocked.
You can also reach out to Soham Inc. or the app support through any contact information provided in your phone’s subscription details or on the app store page. Request cancellation of the subscription and removal of your card if you confirm it is not yours.
When the charges continue or you have no record of ever using the app, ask your card issuer to dispute the transactions. Provide the details from your statement and request a provisional credit while they investigate.
Monitor your statement closely for the next billing cycle and enable transaction alerts so you are notified immediately of any new activity.
Common Mistake: Ignoring recurring charges from app subscriptions because the name on the statement looks unfamiliar. Checking your phone’s subscription settings usually reveals the source quickly and allows you to cancel before more charges accumulate.
Masspr Hearty Charge: Common Scenarios and Next Steps
| Scenario | Typical Amount | Most Likely Cause | Recommended First Step |
|---|---|---|---|
| Recurring monthly or yearly charge | $70 – $90+ | Active premium Hearty app subscription | Check phone subscriptions for “Hearty” |
| Charge after free trial | First charge lower | Trial converted to paid plan | Review app store subscription settings |
| Charge on shared device or card | Varies | Another user started the subscription | Ask household members and check all devices |
| Completely unfamiliar recurring charge | Any amount | Possible error or unauthorized use | Contact card issuer and request block/dispute |
| Charge after attempted cancellation | Continues | Cancellation not fully processed | Get written confirmation and dispute if needed |
Amounts vary by plan. Always verify exact details in your phone’s subscription settings and credit card statement.
FAQs: Masspr Hearty Charge on Credit Card
Q. How do I cancel a Masspr Hearty recurring charge on my credit card?
A. Open your phone’s subscription settings (Settings > Subscriptions on iPhone or Google Play > Payments & subscriptions on Android) and look for the Hearty app. Select it and choose to cancel the subscription. You will usually receive a confirmation. If you cannot find it or the charges continue, contact your credit card issuer and request a block on future payments from Masspr Hearty.
Q. Is a Masspr Hearty charge on my credit card a scam?
A. Not necessarily. Masspr Hearty is a legitimate billing descriptor used by Soham Inc. for subscriptions to the Hearty mobile app. However, some users report difficulty canceling or unexpected conversions from trials. If the charge is completely unfamiliar and you have no record of using the app, treat it as unrecognized and work with your card issuer to investigate and dispute it.
Q. What if I never downloaded the Hearty app but still see Masspr Hearty charges?
A. Contact your credit card issuer immediately and report the charges as unrecognized. Ask them to block future transactions from this merchant and start a dispute. At the same time, thoroughly check all devices linked to your card or email for any app downloads or subscriptions you may have overlooked. Setting up alerts can help catch any new attempts quickly.
Conclusion
A Masspr Hearty charge on credit card almost always traces back to a recurring subscription for the premium version of the Hearty mobile app. Checking your phone’s subscription settings and email usually reveals the source in just a couple of minutes.
When the charge does not match anything you recognize, reach out to your card issuer promptly. They can help block future billing and guide you through a dispute if needed. Canceling directly through your phone’s subscription settings prevents ongoing charges more effectively than disputes alone.
Make it a habit to review new recurring charges soon after they post and to check your subscription settings whenever you try a new app. Those small steps give you steady control and keep small surprises from turning into ongoing expenses.
Disclaimer: The content on ExplainCharges.com is for informational and educational purposes only and does not constitute financial, legal, or professional advice. We are not affiliated with any companies or services mentioned. The information provided may not apply to your specific situation. If you suspect unauthorized charges or fraud, contact your bank or credit card issuer immediately. Always verify details directly with the source and consult a qualified professional if needed.
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