Have you ever checked your bank statement and spotted a mysterious Equithrive charge on credit card? You’re not alone. Many people notice small or unexpected charges and wonder what they’re for.
If you’re scratching your head over an Equithrive charge on credit card, this blog is here to help.
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Who Is Equithrive?
Equithrive is a company that makes nutritional supplements for horses and pets.
Their products focus on joint health, mobility, and overall wellness for animals.
From powders to pellets, they offer science-backed solutions for pet owners and horse enthusiasts.
They’re a legit business, but sometimes their charges can raise eyebrows, especially if you don’t own a horse or pet!
Why would Equithrive show up on your statement? Let’s explore the common reasons.
Common Reasons for an Equithrive Charge
Seeing an Equithrive charge on your credit card usually means one of a few things.
Here’s a quick rundown:
- You Made a Purchase: Maybe you bought a joint supplement for your horse or dog directly from Equithrive’s website or through a retailer like Amazon.
- Autoship Subscription: Equithrive offers an Autoship program where you get regular shipments of supplements at a discount. If you signed up, the charge could be for a recurring delivery.
- Family Member’s Purchase: Someone else using your card might have ordered from Equithrive. Check with family members to rule this out.
- Potential Fraud: In rare cases, a small charge (like $0.70 or $0.77) could be a test by scammers using Equithrive’s name. This needs quick action.
If none of these sound familiar, don’t worry. We’ll cover what to do next.
How to Verify an Equithrive Charge
Not sure if the charge is legit?
Follow these simple steps to get clarity:
- Check Your Receipts: Look through your email or physical receipts for any Equithrive purchases. Search for terms like “Thrive Animal Health” (Equithrive’s parent company).
- Log Into Your Equithrive Account: If you have an account on Equithrive’s website, check your order history or Autoship settings.
- Contact Equithrive: Their customer service is responsive. Reach out via email or phone to ask about the charge. They can confirm if it’s tied to your card.
- Review Your Statement: Note the charge amount and date. Small charges (under $1) are often fraud tests, while larger ones might be legit purchases.
Here’s a quick table to help you decide what to do based on the charge amount:
| Charge Amount | Likely Cause | Action to Take |
|---|---|---|
| $0.50-$1.00 | Possible fraud | Contact your bank and Equithrive |
| $10-$100 | Purchase or Autoship | Check receipts or Equithrive account |
| Over $100 | Large order | Confirm with Equithrive or family |
Could It Be Fraud?
Unfortunately, small charges from companies like Equithrive can sometimes be linked to credit card fraud.
Scammers often test stolen card numbers with tiny transactions before making bigger purchases.
If you see a charge like $0.70 and know you didn’t buy anything, it could be a red flag.
Here’s what to do if you suspect fraud:
- Call Your Bank: Report the charge immediately. Most banks offer a $0 liability guarantee for unauthorized transactions.
- Freeze Your Card: Temporarily lock your card to prevent more charges while you investigate.
- Notify Equithrive: They’ve dealt with cases where their name was misused. They’ll guide you on next steps.
- Monitor Your Statements: Keep an eye out for other strange charges over the next few weeks.
Equithrive has publicly addressed cases where scammers used their name, so they’re aware of the issue and ready to help.
Equithrive’s Autoship Program: A Closer Look
One common reason for surprise charges is Equithrive’s Autoship program. It’s designed to save you money and ensure you never run out of supplements.
You get 10% off your first shipment and 5% off future ones. Sounds great, right?
But if you forgot you signed up, those recurring charges can catch you off guard.
Here’s how Autoship works:
- Automatic Deliveries: You choose how often you want shipments (e.g., every 30 or 60 days).
- Recurring Charges: Your card is billed each time a shipment goes out.
- Easy to Manage: You can pause, adjust, or cancel Autoship through your Equithrive account.
If you see a charge and think it’s from Autoship, log into your account to check your subscription status. If you don’t need regular deliveries, cancel it to avoid future surprises.
Tips to Avoid Unexpected Charges
Want to keep your credit card statements free of mysteries?
Try these tips:
- Track Subscriptions: Use an app or spreadsheet to list all your recurring payments, including Autoship programs.
- Set Alerts: Many banks let you set up text or email alerts for every transaction. This helps you spot issues fast.
- Use Virtual Cards: Some banks offer virtual card numbers for online shopping. They’re great for one-time purchases.
- Review Statements Monthly: Make it a habit to scan your credit card statement for unfamiliar charges.
These small habits can save you time and stress in the long run.
FAQs About Equithrive Charge on Credit Card
Q. Why is there a small Equithrive charge on my card?
A. A small charge (like $0.70) could be a fraud test. Contact your bank and Equithrive to report it.
Q. How do I cancel Equithrive Autoship?
A. Log into your Equithrive account, go to the Autoship section, and select “Cancel.” You can also call their customer service.
Q. How long does it take to get a refund from Equithrive?
A. Refunds are processed within 3-5 business days after Equithrive receives and inspects returned items. It may take another 3-5 days to show on your statement.
Q. Can I trust Equithrive with my credit card?
A. Yes, Equithrive is a legitimate company with secure payment systems. But always monitor your statements for safety.
Conclusion
An Equithrive charge on credit card can be confusing, but it’s usually easy to sort out.
Whether it’s a legit purchase, an Autoship subscription, or a potential fraud, you now know how to investigate and take action.
Check your receipts, contact Equithrive if needed, and keep an eye on your statements to stay in control.
If you suspect fraud, act fast to protect your account.
Disclaimer: This blog is for informational purposes only and not financial or legal advice. Always consult your bank or a professional for specific guidance on credit card issues.
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