Hey there! So, you’ve been using LiveCareer to build your resume or cover letter, but now you’re ready to cancel your subscription. Maybe you landed your dream job, or perhaps you’re just exploring other options. Whatever the reason, canceling your LiveCareer subscription is straightforward.
Why You Might Want to Cancel
LiveCareer is a fantastic platform for job seekers. It offers resume builders, cover letter templates, and career advice. But sometimes, it’s just not the right fit anymore. Here are a few reasons people decide to cancel:
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- You’ve got what you needed: Your resume is polished, and you’re ready to apply for jobs.
- Budget concerns: Subscriptions can add up, and you might want to cut costs.
- Found an alternative: Another platform might suit your needs better.
- Unexpected charges: Some users are surprised by auto-renewal fees.
No matter your reason, canceling is simple if you follow the right steps. Let’s explore your options.
Understanding LiveCareer’s Subscription Model
Before we jump into the cancellation process, let’s quickly cover how LiveCareer’s subscriptions work. This will help you avoid surprises. LiveCareer offers a 14-day trial for $1.95, which gives you full access to their tools.
After the trial, it auto-renews at $23.95 every four weeks unless you cancel. There’s also an annual plan for $71.40, which breaks down to about $5.95 per month.
Here’s a quick look at the pricing:
| Plan | Cost | Billing Cycle |
|---|---|---|
| 14-Day Trial | $1.95 | One-time |
| Monthly (Post-Trial) | $23.95 | Every 4 weeks |
| Annual | $71.40 | Yearly |
Good news: even after canceling, you can still access your saved resumes and cover letters in free mode. Now, let’s get to the main event—canceling your subscription!
How to Cancel Your LiveCareer Subscription
LiveCareer offers three main ways to cancel: online, via live chat, or over the phone. I’ll break down each method so you can choose what works best for you.
Option 1: Cancel Online Through Your Account
This is the easiest and most convenient way to cancel. Here’s how to do it:
- Log in to your account: Visit www.livecareer.com and sign in.
- Go to Settings: Click on “My Account” from the dashboard, then select “Settings.”
- Find the Subscription tab: Look for the “Subscription” section and click it.
- Cancel your subscription: Click the “Cancel Subscription” button. A pop-up will ask you to confirm—click “Yes.”
- Check for confirmation: LiveCareer will send an email with a cancellation number. Save it for your records.
Tip: If you don’t see the confirmation email, check your spam or junk folder. If it’s still missing, contact customer support.
Option 2: Cancel Via Live Chat
If you prefer a bit of guidance, LiveCareer’s live chat is a great option. Here’s what to do:
- Visit the website: Head to www.livecareer.com.
- Start a chat: Look for the “Chat Now” box, usually at the bottom right of the page.
- Fill in your details: Enter your name, email, and phone number to start the chat.
- Request cancellation: Tell the representative you want to cancel your subscription. They’ll guide you through the process.
- Confirm the cancellation: Ask for a confirmation email to ensure it’s done.
Tip: Be clear about your request to avoid any confusion. The chat team is usually quick to respond.
Option 3: Cancel Over the Phone
If you’d rather talk to someone, you can call LiveCareer’s customer service. Here’s how:
- Call the support number: Dial 800-652-8430. Customer service is available:
- Monday–Friday: 8 AM–8 PM CST
- Saturday: 8 AM–5 PM CST
- Sunday: 10 AM–6 PM CST
- Explain your request: Tell the representative you want to cancel your subscription.
- Provide account details: They may ask for your account information to verify your identity.
- Request confirmation: Ask for a cancellation number and an email confirmation.
Tip: Call during less busy hours (like early mornings) for shorter wait times.
What Happens After You Cancel?
Once you cancel, here’s what you can expect:
- Access until the billing cycle ends: You’ll still have full access to LiveCareer’s premium features until your current billing period is over.
- Switch to free mode: After the billing cycle, your account reverts to free mode. You can still log in and access your saved documents.
- No more charges: As long as you canceled before the next billing date, you won’t be charged again.
- Profile remains: Canceling your subscription doesn’t delete your account or unpublish your public resume profile. To remove it, go to “Privacy Settings” and unpublish or delete your account.
Important: If you’re worried about unexpected charges, check your bank statement and contact LiveCareer if you see anything unusual.
Tips to Avoid Common Cancellation Issues
Some users report challenges with canceling, like unexpected charges or difficulty finding the cancel option. Here’s how to stay ahead:
- Cancel early: Cancel at least 24 hours before your billing cycle ends to avoid auto-renewal.
- Save confirmation: Keep the cancellation email or number in case you need to follow up.
- Check your bank: Monitor your account for unauthorized charges and contact your bank if needed.
- Contact support: If you can’t find the cancel option, reach out via chat or phone for help.
- Be aware of trial terms: The 14-day trial auto-renews at full price, so mark your calendar to cancel if you don’t want to continue.
Refund Policy: What You Need to Know
LiveCareer doesn’t guarantee refunds, but you may be eligible in certain cases, like if you cancel during the 14-day trial. Here’s a quick overview:
- Trial period: If you cancel before the $1.95 trial ends, you may request a refund.
- Post-trial: Refunds for monthly or annual plans are not typically offered, but you can contact customer service to discuss your situation.
- How to request: Email [email protected] or call 800-652-8430.
Note: Refunds can take 7–10 business days to process, so be patient.
Alternatives to LiveCareer
If you’re canceling because LiveCareer isn’t meeting your needs, here are a few free or affordable resume-building alternatives:
- Resume Genius: Great for quick and easy resume creation.
- Canva: Perfect for creative, design-focused resumes.
- MyPerfectResume: Offers free templates, but downloading requires a subscription.
- Indeed: Ideal for job seekers already using its job board.
Each platform has its pros and cons, so explore them to find the best fit.
FAQs: LiveCareer Cancel Subscription
Q. Can I cancel my LiveCareer subscription anytime?
A. Yes, you can cancel anytime through your account settings, live chat, or by calling 800-652-8430. Just make sure to do it before your next billing cycle to avoid charges.
Q. Will I lose my resumes after canceling?
A. No, you won’t lose your saved resumes or cover letters. You can still access them in free mode after your subscription ends.
Q. How do I know my subscription is canceled?
A. LiveCareer will send a confirmation email with a cancellation number. If you don’t receive it, check your spam folder or contact customer service.
Q. Can I get a refund if I’m charged after canceling?
A. If you’re charged after canceling, contact [email protected] or call 800-652-8430. Provide your cancellation confirmation for assistance.
Wrapping It Up
Canceling your LiveCareer subscription doesn’t have to be a hassle. Whether you choose to cancel online, via live chat, or over the phone, the process is designed to be user-friendly.
Just follow the steps, save your confirmation, and keep an eye on your bank account to ensure no unexpected charges. If you run into trouble, LiveCareer’s customer service is there to help.
Disclaimer: This blog is for informational purposes only and is based on publicly available information about LiveCareer’s cancellation process. Policies and procedures may change, so always check www.livecareer.com for the most up-to-date details. The author is not affiliated with LiveCareer and assumes no liability for actions taken based on this guide.
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