Hey there! If you’re reading this, you’re probably thinking about canceling your Instacart subscription. Maybe you’re not using it as much as you thought, or perhaps you’re just looking to cut down on expenses.
No worries, I’ve got you covered. In this blog, I’ll walk you through the process of canceling your Instacart+ (formerly Instacart Express) membership in a simple, stress-free way.
Table of Contents
What Is Instacart+?
Before we get into the cancellation steps, let’s quickly talk about what Instacart+ is. Instacart+ is a premium subscription service that gives you perks like free delivery on orders over $35, reduced service fees, and other exclusive benefits.
It costs $9.99 per month or $99 per year. It’s great for frequent shoppers, but if you’re not ordering groceries regularly, you might not need it. And that’s okay! Canceling is straightforward, and I’m here to guide you through it.
Why Cancel Your Instacart Subscription?
People cancel their subscriptions for all sorts of reasons. Here are a few common ones:
- Not Using It Enough: If you’re only ordering once in a blue moon, the subscription might not be worth it.
- Budget Cuts: Saving that monthly or yearly fee can add up.
- Switching Services: Maybe you’re trying out another grocery delivery app.
- Moving: If you’re relocating to an area where Instacart isn’t available, you won’t need the membership.
Whatever your reason, the process is simple, and you can cancel anytime. Let’s look at the different ways to do it.
How to Cancel Instacart+ on the Website
If you prefer using your computer, canceling through the Instacart website is super easy. Follow these steps:
- Log In: Go to www.instacart.com and sign in to your account.
- Access Your Account: Click on your name or the “Account” option in the top-right corner.
- Find Instacart+: From the dropdown menu, select “Your Instacart+ Membership.”
- Cancel Membership: Scroll down to the “Manage Your Membership” section and click “Cancel Membership.”
- Confirm Cancellation: You’ll be asked to choose a reason for canceling from a dropdown list. Pick one, then click “Continue to Cancel.”
- Finalize: Click “End on [Date]” to confirm. The date will be the last day of your current billing period.
You’re done! You’ll get a confirmation email, so check your inbox (or spam folder) to make sure it went through.
| Step | Action | Notes |
|---|---|---|
| 1 | Log in | Use your email and password |
| 2 | Go to Account | Top-right corner |
| 3 | Select Instacart+ | Look for membership details |
| 4 | Cancel Membership | Under “Manage Your Membership” |
| 5 | Confirm | Choose a reason and finalize |
How to Cancel Instacart+ Using the App
If you’re always on your phone, the Instacart app makes canceling just as easy. Here’s how:
- Open the App: Launch the Instacart app on your iPhone or Android device.
- Go to Account: Tap the profile icon (it looks like a person) in the top-right corner.
- Find Settings: Tap “Settings,” then select “Your Instacart+ Membership.”
- Cancel Membership: Scroll down and tap “Cancel Membership” under “Manage Your Membership.”
- Confirm: Choose a reason for canceling, tap “Continue to Cancel,” and then tap “End on [Date].”
That’s it! You’ll receive a confirmation email or notification. If you don’t see it, double-check your spam folder.
Pro Tip
Before canceling, make sure you don’t have any active or scheduled orders. This avoids any hiccups during the process.
Canceling Instacart+ by Phone
Not a fan of navigating apps or websites? You can cancel by calling Instacart’s customer service. Here’s what to do:
- Call Customer Service: Dial 1-888-246-7822.
- Provide Details: Give the representative your full name, email address, and the phone number linked to your account.
- Request Cancellation: Tell them you want to cancel your Instacart+ membership.
- Confirm: They’ll verify your details and cancel the subscription. You’ll get an SMS or email confirmation.
This method is great if you’re having trouble with the app or website or just prefer talking to someone.
Canceling Instacart+ via Email
Another option is to cancel by sending an email to Instacart’s support team. This is handy if you want to keep a written record of your request. Here’s how:
- Open Your Email: Use the email account linked to your Instacart account.
- Compose a New Email: Address it to [email protected].
- Subject Line: Write “Request to Cancel Instacart+ Membership.”
- Include Details: In the body, mention your full name, account email, and phone number. Clearly state that you want to cancel your membership.
- Send: Hit send and wait for a response. Instacart usually processes these requests within 72 hours.
You’ll get a confirmation email once the cancellation is complete. Keep an eye on your inbox or spam folder.
Sample Email Template
Subject: Request to Cancel Instacart+ Membership
Dear Instacart Support Team,
I would like to cancel my Instacart+ membership. Here are my account details:
- Full Name: [Your Name]
- Email: [Your Email]
- Phone Number: [Your Phone Number]
Please confirm once the cancellation is processed. Thank you!
Best,
[Your Name]
What Happens After You Cancel?
Once you cancel your Instacart+ membership, here’s what to expect:
- Membership Stays Active: Your membership remains active until the end of your current billing period. You can still enjoy free deliveries on orders over $35 until then.
- No Refunds (Usually): Unless you cancel within the first 5 days of a paid annual membership (and haven’t placed any orders), you won’t get a refund. But you’ll keep the benefits until the billing period ends.
- Confirmation: You’ll receive an email or SMS confirming the cancellation.
- Free Account: Canceling Instacart+ doesn’t delete your Instacart account. You can still use Instacart without a subscription, though you’ll pay delivery fees.
If you change your mind, you can always resubscribe by going to the “Your Instacart+ Membership” page and clicking “Renew Membership.”
Tips to Avoid Issues When Canceling
Canceling is usually smooth, but here are some tips to make sure everything goes perfectly:
- Check for Active Orders: Cancel any scheduled orders before ending your membership to avoid complications.
- Verify Payment Methods: If you’re having trouble canceling, ensure your payment method is up to date. Some users report issues if their card is expired.
- Save Confirmation: Keep the cancellation email or SMS for your records in case there’s a mix-up.
- Contact Support if Needed: If the “Cancel Membership” option isn’t showing up, reach out to customer service via chat, phone, or email.
Can You Delete Your Instacart Account Entirely?
If you’re done with Instacart altogether and want to delete your account (not just cancel the subscription), that’s a different process. You can’t do it directly through the app or website, but here’s how:
- Email Support: Send an email to [email protected] with the subject “Customer Support: Request to Delete My Account.” Include your account details (name, email, phone number).
- Wait for Confirmation: Instacart will process the request within 30 days and send you a confirmation email.
- Alternative: Use the Instacart Help Center’s chat feature to request account deletion.
Note: Deleting your account is permanent and removes all your data, including order history and gift card balances. If you’re not sure, consider keeping the free account open for emergencies.
FAQs: How to Cancel Instacart Subscription
Q: Can I get a refund when I cancel my Instacart+ membership?
A: You can get a refund only if you cancel within the first 5 days of a paid annual membership and haven’t placed any orders. Otherwise, you’ll keep the benefits until the billing period ends.
Q: Will canceling Instacart+ delete my Instacart account?
A: No, canceling the subscription only ends the premium membership. Your free Instacart account stays active unless you request to delete it.
Q: How long does it take to cancel my membership?
A: Canceling through the app or website is instant, and you’ll get a confirmation email. Email or phone cancellations may take up to 72 hours.
Q: Can I pause my Instacart+ membership instead of canceling?
A: No, Instacart doesn’t offer a pause option. You’ll need to cancel and resubscribe later if needed.
Wrapping It Up
Canceling your Instacart+ subscription is quick and easy, whether you use the website, app, phone, or email. Just follow the steps I’ve outlined, and you’ll be done in no time. Remember to check for active orders, save your confirmation, and reach out to customer service if you run into any issues.
If you’re thinking about deleting your entire account, make sure you’re ready to lose all your data. Hopefully, this guide has made the process clear and stress-free. Happy saving!
Disclaimer: The information in this blog is for educational purposes only and is based on publicly available resources. It’s always a good idea to check Instacart’s official website or contact their customer support for the most up-to-date instructions. This guide is not affiliated with Instacart and should not be considered financial or legal advice.
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