A 2711 Centerville Road Wilmington DE charge on credit card can feel confusing if you don’t recall shopping in Delaware. You did not need to visit Wilmington for this line to post. Banks often print a corporate mailing address when they hide or truncate the brand name.
This address is shared by many companies. The extra words on the line, plus the date and amount, usually matter more than the street itself.
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What Is a 2711 Centerville Road Wilmington DE Charge?
A 2711 Centerville Road Wilmington DE charge is typically an address-style merchant descriptor. It is not one store, restaurant, or app.
The building is Little Falls Centre, a multi-tenant office complex at 2711 Centerville Road, Wilmington, DE 19808.
Suite 400 at that street was long used as a Delaware registered-office address for Corporation Service Company, often called CSC. CSC is a business-services firm.
It acts as a registered agent, which means it accepts legal mail for other companies. Thousands of Delaware corporations and LLCs have listed 2711 Centerville Road, often Suite 400, on state filings.
CSC’s current official Delaware agent address, published on its own agent-office list, is 251 Little Falls Drive, Wilmington, DE 19808.
State filings still show many firms at the older Centerville Road line. Card networks can keep using an address that was on a merchant account years ago.
You did not buy something from CSC just because this street appears. CSC is usually the mailbox, not the seller.
How the Charge May Appear
Issuers cut the street short. You may see:
- 2711 CENTERVILLE ROAD WILMINGTON DE
- 2711 CENTERVILLE RD WILMINGTON DE 19808
- 2711 CENTERVI WILMINGTON DE
- 2711 CENTERVILLE ROAD STE 400
- KOBO US INC 2711 CENTERVI WILMINGTON US
- ROKU plus 2711 CENTERVILLE or a channel name
- PENDING or CHECKCARD in front of the address
Read every word before the street. A company name, app name, or product name is the real clue.
Why This Address Shows Up on Cards
Delaware is a common state of incorporation. A company that sells to you from California, Canada, or an app store can still list a Wilmington registered office. The card network may print that office instead of the brand you remember.
Typical sources include:
- A digital purchase billed under a Delaware legal entity
- A streaming or channel add-on that used this address on its merchant file
- An e-book or e-reader order from Kobo US Inc.
- A software or payments firm whose Delaware entity lists Suite 400
- A local office tenant in the same building, which is less common for out-of-state shoppers
Public charge-lookup records show KOBO US INC 2711 CENTERVI WILMINGTON US. Kobo is Rakuten’s digital bookstore and e-reader brand at kobo.com. Community threads also report Roku or channel lines that include this street.
Official Roku help generally lists descriptors such as Roku, Roku for a channel name, and The Roku Channel. Treat a Roku match as likely only when those words appear with the address.
Map listings have also placed Intuit Payments Inc. at Suite 400. That does not prove your charge is QuickBooks. It only shows another well-known firm has used the same mailbox.
The building itself has real office tenants, including law firms. A charge with only the street and no brand could be a local service. That is the weaker match for a nationwide cardholder.
| If the line also shows | First place to check |
|---|---|
| KOBO, KOBO US INC, or Rakuten Books | Your kobo.com purchase history |
| ROKU, The Roku Channel, or a channel name | Your Roku account purchases and subscriptions |
| A software or payments brand | That company’s billing email and account |
| Only the street and city | Your issuer’s merchant detail, then recent emails |
| A phone you do not recognize | Do not call it until you confirm it on an official site |
Pro Tip: Ask your issuer for the merchant’s full name, category code, and phone. Address-only lines are often incomplete. The hidden merchant name is what you need.
How to Identify Your Charge
Work from the full line, not the ZIP code.
- Copy every character, plus the date, amount, and last four card digits.
- Search your email for that amount and date.
- Check household cards, saved wallets, and streaming profiles.
- Open Kobo, Roku, and any app store tied to that card.
- Compare the amount with a subscription you started on a TV or e-reader.
- Only then contact a brand you can confirm.
A pending line may drop in a few business days if it was only an authorization. A posted line stays until the merchant refunds it or you dispute it.
Do not treat CSC as customer service for the purchase. CSC generally will not look up your book, channel, or app order.
Common Mistakes: Calling the first phone that appears next to the address in a search. Assuming every Centerville Road line is Roku. Ignoring KOBO or another brand printed before the street. Waiting past your statement window because the address looked too vague to report.
Lookalikes That Are Easy to Mix Up
Delaware has more than one famous corporate mailbox.
- 251 Little Falls Drive is CSC’s current Wilmington headquarters and official Delaware agent address.
- 1209 Orange Street is the Corporation Trust Center, used by a different registered-agent family.
- 1013 Centre Road is another Wilmington corporate-services corridor.
- A restaurant or shop at a different 2711 address in another city is not this building.
A scammer can print any street. The address alone does not prove the charge is safe. Match a receipt. If nothing matches, treat the line as unrecognized.
What to Do If You Do Not Recognize It
Start with the named brand when the descriptor includes one.
Kobo
Log in at kobo.com. Open purchase history and any VIP or Plus plan. Use Kobo’s official support from that site. Community reports describe unexpected VIP or software lines. Official help is still the account, not a number from an ad.
Roku or a TV channel
Open the Roku account that holds the card. Review purchases, channel subscriptions, and The Roku Channel. Official Roku help covers unrecognized charges and $1 card checks. Cancel the channel in the Roku account so the next cycle does not bill.
No brand on the line
Call the number on the back of your card. Ask for the merchant name behind the address. If you never authorized the sale, use your issuer’s dispute path.
For a credit card billing error, federal Fair Credit Billing Act rules generally require a written notice within 60 days after the issuer sent the statement that first showed the charge. The issuer generally has 30 days to acknowledge and 90 days to resolve. Pay the rest of the bill that you do not dispute.
Debit and ACH lines follow different Electronic Fund Transfer clocks. Report those quickly.
Closing the card does not cancel a Kobo, Roku, or other merchant subscription. Cancel inside that account, then ask your issuer to block the merchant if charges return.
FAQs: 2711 Centerville Road Wilmington DE Charge on Credit Card
Q. What is a 2711 Centerville Road Wilmington DE charge on a credit card?
A. It is usually an address printed by your issuer, not the name of one shop. The street is a Wilmington office used by many Delaware entities, including firms that listed CSC at Suite 400. Read any company name on the same line to find the real seller.
Q. Is 2711 Centerville Road a scam address?
A. No. It is a real office complex in ZIP 19808. Many legitimate companies have used it on corporate paperwork. A real address can still hide an order you do not remember, so match a receipt before you ignore the line.
Q. Is this charge from Corporation Service Company?
A. Usually not as the seller. CSC is a registered-agent and corporate-services firm. Your payment is more often for a product or subscription sold by a company that used this street as its Delaware address.
Q. How do I get a refund?
A. Ask the named merchant first when you can identify it. Kobo and Roku each have their own account tools. If you cannot name the seller, or the charge is unauthorized, use your card issuer’s billing-error process. No public page promises a refund for every Centerville Road line.
Conclusion
A 2711 Centerville Road Wilmington DE charge on a credit card is a location label, not a single merchant. The street is tied to a multi-tenant office and to years of CSC registered-agent filings at Suite 400.
Look for extra words such as KOBO or ROKU, then match the date and amount to that account. If the line still does not fit your records, write your issuer within the federal billing-error window and pay only the undisputed balance.
Disclaimer: This article is for general information only. It is not financial, legal, or tax advice. Descriptors, merchant files, and refund rules vary by company and by card issuer. Confirm account-specific questions with the named merchant or with your bank.
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