You open your credit card statement and spot an unfamiliar charge tied to 9700 NW 112th Ave. Your first thought is probably “What is this and how did it get on my card?” You are not alone. Thousands of people search for this exact address every month after seeing it on their statements.
That 9700 NW 112th Ave charge on credit card almost always comes from TracFone Wireless, Inc. or one of its prepaid brands such as Straight Talk, Simple Mobile, Total Wireless, or Net10.
This article explains exactly what the charge represents, why it shows up, and what you can do right now to stop it and protect your money.
Table of Contents
What Company Is Behind the 9700 NW 112th Ave Charge?
TracFone Wireless, Inc. operates the address at 9700 NW 112th Ave. The company provides no-contract prepaid cell phone service across the United States. It owns or partners with several well-known brands:
- Straight Talk Wireless
- Simple Mobile
- Total Wireless
- Net10 Wireless
- Page Plus Cellular
These brands sell affordable monthly plans, phones, and add-on features such as international calling or mobile hotspot data.
Because they are prepaid, customers often set up auto-pay with a credit or debit card.
When that auto-pay runs, the charge can appear with the company name, a shortened descriptor, or sometimes just the corporate address.
Why Do You See a 9700 NW 112th Ave Charge on Credit Card Statement?
Several common situations trigger this charge. Most are legitimate but unexpected.
You or a family member may have activated a prepaid phone or SIM card months or even years ago. Many people buy an inexpensive phone for a child, a backup line, or travel and then forget about the recurring plan.
Auto-refill keeps the service active and the card gets charged on schedule.
Sometimes a small add-on, such as extra data or international minutes, was added during signup or a later call to customer service. These extras often renew automatically.
Another frequent cause is an old device payment plan. Some customers finance a phone through TracFone and the monthly installment continues until the balance is paid or the line is properly closed.
Billing errors also happen. Service may continue after you canceled, or a charge posts even though you thought auto-pay was turned off.
Consumer forums and complaint sites show this pattern repeats with TracFone brands more often than with major postpaid carriers.
Finally, in rare cases the charge is unauthorized. Someone may have used your card details to open a new line or add service without your knowledge.
Bottom line: Most 9700 NW 112th Ave charges trace back to a real but forgotten or mishandled prepaid wireless account rather than outright fraud.
How to Confirm Whether the Charge Belongs to You
Start with these simple checks before you call anyone.
Look through your email for messages from TracFone, Straight Talk, Simple Mobile, or Total Wireless. Search for keywords like “welcome,” “plan,” “refill,” or “auto-pay.”
Check your phone’s app drawer or old text messages for any of those brand apps or confirmation codes.
Ask household members if anyone set up a prepaid line for work, school, or travel.
Review your credit card statements from the last 12–18 months for similar smaller charges. Recurring amounts often stay consistent.
If none of these turn up anything, treat the charge as potentially unauthorized and move to dispute steps.
How to Stop Future 9700 NW 112th Ave Charges
The fastest way to end recurring charges is to cancel the service and auto-pay directly with the company.
- First, try the self-service route. Go to tracfone.com or the specific brand website (straighttalk.com, simplemobile.com, etc.).
- Log into your account or create one using the phone number tied to the line.
- Look for sections labeled “Manage Auto Refill,” “Manage Lines,” or “Account Settings.” Turn off auto-pay and cancel the line.
- Take screenshots of every confirmation screen and save any email receipts.
If you cannot log in or the site does not show the line, call customer service at 1-800-867-7183. Have your card details, approximate charge dates, and any old phone numbers ready.
Explain clearly that you want to cancel the line and stop all future billing. Ask the representative for a confirmation number and request that they email or mail written confirmation.
For stronger protection, send a written cancellation request to the Executive Resolution Department at the same address that appears on your statement:
TracFone Wireless, Inc.
Attn: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
Keep a copy of the letter and send it certified mail with return receipt if the charges are large or persistent.
Pro Tip: Always get written or emailed confirmation of cancellation. Verbal promises over the phone can be forgotten. Save every confirmation number, date, and representative name. These records make refunds and disputes much smoother.
How to Dispute the 9700 NW 112th Ave Charge and Request a Refund
If the charge is unauthorized or the company will not refund you, dispute it with your credit card issuer. Federal law gives you strong protections for billing errors and unauthorized charges.
Call the number on the back of your card or use the issuer’s app or website. Explain that you do not recognize the merchant or did not authorize the transaction.
Provide the date, amount, and the fact that the charge references 9700 NW 112th Ave / TracFone. Ask for a temporary credit while they investigate.
Most issuers complete these investigations within 30–90 days. If the charge was truly unauthorized, you usually keep the credit.
Even for legitimate but unwanted recurring charges, many issuers side with the customer when the merchant cannot prove ongoing authorization.
You can also file a complaint with the Better Business Bureau or your state attorney general’s consumer protection office. These steps add pressure and create an official record.
Common Mistake: Many people see a small recurring charge and decide to ignore it or simply replace their credit card. The charge often continues because the merchant has your updated card information through account updater services. Taking five minutes to cancel the actual service saves far more time and frustration later.
| Resolution Path | Best For | Typical Timeframe | What You Need | Success Tip |
|---|---|---|---|---|
| Cancel directly with TracFone | Unwanted but legitimate recurring charges | 1–14 days | Account login or phone number | Get written confirmation |
| Dispute with credit card issuer | Unauthorized or refused refund | 3–10 days for temporary credit | Statement copy, dates, amounts | Act within 60 days of statement date |
| Written letter to Executive Resolution | Persistent problems | 2–4 weeks | Detailed letter + proof of prior contact | Send certified mail |
| BBB or state complaint | No response from company | 30–60 days | Timeline of events | Reference previous case numbers |
FAQs: 9700 NW 112th Ave Charge on Credit Card
Q. How do I cancel TracFone or Straight Talk auto-pay so the 9700 NW 112th Ave charges stop for good?
A. Log into your account on the brand website or app and turn off auto-refill in the manage lines or billing section. If you cannot access the account, call 1-800-867-7183 and request cancellation plus written confirmation. Canceling stops future charges but does not automatically refund past ones.
Q. What should I do if I never signed up for TracFone yet see a 9700 NW 112th Ave charge on my credit card?
A. Treat it as potentially unauthorized. Contact your card issuer immediately to dispute the charge and request a new card number. Also check your credit reports for any new accounts opened in your name and consider placing a fraud alert with the major credit bureaus.
Q. Can TracFone still charge me after I canceled my service and why does the address show on my statement?
A. Yes, charges can post if a final bill, pending add-on, or auto-pay cycle had already started. The 9700 NW 112th Ave address appears because it is the company’s official headquarters used on billing records and dispute correspondence. Request a full account history and dispute any post-cancellation charges with your card issuer.
Conclusion
Review your recent statements for any other small recurring charges you do not recognize. Log into old prepaid accounts or call the customer service number if something looks off.
Most people resolve 9700 NW 112th Ave charge on credit card within a week or two once they know where to look and what to say.
You have strong consumer rights and clear steps available. Start with a quick account check today, then move to cancellation or a dispute if needed.
Disclaimer: The content on ExplainCharges.com is for informational and educational purposes only and does not constitute financial, legal, or professional advice. We are not affiliated with any companies or services mentioned. The information provided may not apply to your specific situation. If you suspect unauthorized charges or fraud, contact your bank or credit card issuer immediately. Always verify details directly with the source and consult a qualified professional if needed.
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