Seeing a 600 Coolidge Drive charge on credit card can feel confusing if you don’t recall signing up for anything. Unfamiliar charges are often legitimate.
This guide explains what the charge typically is, how to check it, and what steps to take next.
Table of Contents
What Is the 600 Coolidge Drive Charge?
600 Coolidge Drive is the street address for TaxAudit (also known as TaxResources, Inc.) in Folsom, California. The company provides prepaid tax audit defense services.
Many credit card statements list the physical address instead of the brand name. This is a common merchant descriptor practice.
The charge usually relates to a TaxAudit membership or TurboTax Audit Defense (TaxAudit is the exclusive provider for TurboTax).
Descriptor variants you might see include:
- 600 Coolidge Drive
- 600 Coolidge Dr
- TaxAudit or similar with the address
- TurboTax Audit Defense linked to the same location
Typical prices for individual prepaid Audit Defense memberships generally fall in the $39.99 to $59.99 range.
Bundled options through TurboTax or similar services may show slightly different amounts, often around $45. Prices can vary by product and year.
Why Did This Charge Appear?
You most likely purchased (or were offered) audit defense coverage while filing taxes. Common reasons include:
- You added Audit Defense during TurboTax or another tax software checkout.
- The service was part of a Plus, Max, or Premium bundle.
- You signed up directly on the TaxAudit website for protection on a specific tax year.
- A prior-year membership or renewal processed.
TaxAudit has operated since 1988 and partners with major tax preparation platforms.
The charge is typically a one-time fee for coverage that lasts as long as the tax return can normally be audited (often several years under IRS and state rules).
How to Verify the Charge
Follow these steps to confirm the source:
- Check the exact date and dollar amount on your statement against any tax-filing confirmation emails or order receipts.
- Log into your TurboTax or tax software account and review order details or “Products & billing.” Look for Audit Defense, Max Benefits, Plus, or similar add-ons.
- Search your email for messages from TaxAudit, taxaudit.com, or Intuit/TurboTax that mention audit defense or membership.
- Call TaxAudit customer service at 800-922-8348 (available 24/7) and provide the charge date and amount. They can look up memberships tied to your information.
- If you used a different tax preparer or service, review those records for any audit protection add-on.
Matching the amount and timing to a known tax-related purchase usually confirms the charge.
Is the Charge Legitimate or Fraud?
Most 600 Coolidge Drive charges are legitimate. TaxAudit is a long-established company with a BBB A+ rating and generally strong customer feedback on independent review sites.
Common legitimate explanations
- Purchase of prepaid Audit Defense for a recent or prior tax return
- TurboTax or similar software add-on selected during filing
- Membership bought directly for peace of mind against possible IRS or state notices
Warning signs
- Multiple unexpected charges in a short period with no matching tax activity
- Amounts that do not match any known tax-software purchase
- No confirmation emails or membership records after contacting the company
When to contact the bank
If you cannot match the charge to any tax-related purchase and TaxAudit has no record of a membership under your details, report it promptly to your card issuer.
How to Cancel 600 Coolidge Drive / TaxAudit
TaxAudit offers a satisfaction guarantee that typically allows cancellation within 30 days of purchase for a refund.
- Call customer service at 800-922-8348 (24 hours a day, seven days a week).
- Have your statement details, the approximate purchase date, and any membership or order number ready.
- Request cancellation of the membership and ask about a refund if you are still inside the 30-day window.
- Confirm the cancellation in writing if possible (email customer.service@taxaudit.com) and keep records of the call.
- If you bought through TurboTax, you may also contact TurboTax support so they can coordinate with TaxAudit.
After the 30-day window, refunds are generally not available under the standard guarantee, though you can still request that future billing stop if any recurring element exists.
Can You Get a Refund?
TaxAudit states you may cancel for any reason within 30 days of purchase.
Outside that period, refunds are typically not issued because the membership is a prepaid assurance product rather than a recurring subscription with ongoing service fees.
Exceptions can occur if the charge was unauthorized, if the company made a billing error, or if your card issuer approves a dispute. Always request a refund in writing and keep documentation of the original purchase date.
To request a refund, call 800-922-8348 or email customer.service@taxaudit.com with the charge details and reason.
What to Do If the Charge Is Unauthorized
- Contact TaxAudit first at 800-922-8348 to confirm they have no membership under your name or card.
- If they confirm no record, call the number on the back of your credit card and report the charge as unauthorized.
- Follow your issuer’s dispute process (often available online) and provide any evidence that you did not authorize the transaction.
- Monitor your statements for additional charges and consider a card replacement if fraud is confirmed.
- Under the Fair Credit Billing Act, you generally have 60 days from the statement date to dispute billing errors.
Acting quickly improves your chances of a successful resolution.
Prevention Tips
- Review order summaries carefully before finalizing tax software payments and remove any unwanted add-ons such as Audit Defense.
- Set calendar reminders to check statements shortly after tax season.
- Use unique card numbers or virtual cards for online tax services when available.
- Keep confirmation emails and membership certificates in a dedicated folder.
- Enable transaction alerts from your card issuer for amounts above a low threshold.
FAQs: 600 Coolidge Drive Charge on Credit Card
Q. What company is behind the 600 Coolidge Drive charge?
A. It is almost always TaxAudit (TaxResources, Inc.), a tax audit defense provider located at that address in Folsom, California. They also supply TurboTax Audit Defense.
Q. Is the 600 Coolidge Drive charge a scam?
A. No. TaxAudit is a legitimate, long-operating company with strong independent ratings. Most charges stem from a purchased audit defense membership.
Q. How much does TaxAudit Audit Defense usually cost?
A. Individual prepaid memberships commonly appear around $39.99 to $59.99. Bundled versions through tax software may show different amounts. Exact pricing can vary by year and product.
Q. Can I cancel after the 30-day window?
A. The standard satisfaction guarantee covers the first 30 days. After that, refunds are generally not available, but you can still contact the company to confirm no further charges will occur.
Conclusion
A 600 Coolidge Drive charge on credit card is typically a legitimate payment to TaxAudit for prepaid tax audit defense services, often purchased during tax filing. Matching the amount and date to a TurboTax or direct TaxAudit order usually resolves the mystery.
If the charge does not match any purchase, contact TaxAudit at 800-922-8348 and, if needed, dispute it with your card issuer. Reviewing tax-software order details carefully each year helps prevent unwanted charges in the future.
Disclaimer: This article is for informational purposes only and is not financial, tax, or legal advice. Policies, prices, and refund rules can vary by issuer, purchase channel, and individual membership agreement. Always verify details directly with TaxAudit or your card issuer for your specific situation.
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