Did you find out the Probiller charge on bank statement? Most likely it might leave you scratching your head, with no clue about what it actually is. However, you do not have to panic as there are many who find themselves with that charge without even knowing what it means.
Understanding the Probiller Charge
To begin, a Probiller charge is an indication of online purchase or subscription. Probiller is a payment-processing company deemed a third party between you and the service for which you’re paying, so rather than seeing the service you patronized, there is only the word “Probiller” or something like “Probiller.com” or “MBI Probiller”. This can confuse when looking at it at first.
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What is Probiller Doing on My Statement?
It does come as a surprise to see Probiller on your statement when you cannot even remember subscribing to anything. Also, here are some of the primary reasons it may show up on your statement:
- Subscription Services: The user has signed up for monthly or yearly subscriptions such as the streaming service or membership site. Account for the recurring payments done through Probiller, therefore, can be seen on their name and not that of the services.
- Free Trials: Often users sign up for a real free trial but forget about their cancellation. At the end of trials, Probiller charges your card for subscription.
- One-Time Purchases: For some websites, Probiller is used for one-time purchases, e.g., buying digital content or premium features.
- Shifting Credit Cards: If someone else (a family member) used to buy or enroll in a service using your card, that your credit report could reflect under Probiller.
- Scams: During cases (mostly rare), such a charge might indicate someone unauthorized using your card. In this scenario, you rather act fast.
The description might be stated on your statement as: Probiller, ; Probiller.com; or ProbillerEU.com. The amount and frequency (monthly, quarterly, or yearly) depend on the service you are paying for.
Is Probiller a Legit Company?
Yes, Probiller is a legit payment processor. They have been in business since 2011 and partner online businesses all over the world. And they are known as safe processors for the payments as they adopt secured methods such as encryption security for your financial details. It even handles credit, debit, or e-wallet processes while standing on over 150 countries.
However, this does not mean that every charge processor by Probiller is authorized. Forgetting subscriptions and pages are common, only to wake up to the bill with confusion. Wearing the hat of a thief isn’t out of bounds, however, if someone used your card without your knowledge. Let’s imagine how we can solve what is happening.
Identifying a Probiller Charge
Well, there could be several good reasons why Probiller appears on your statement. Here are the steps to find out what it is about:
- Review Your Email: Look for receipts or confirmation emails in your inbox from either Probiller or the service you’re pretty sure you’ve signed up for. Don’t forget to search keywords like ‘Probiller’ or the website name you think is linked to the charge.
- Look Over Recent Purchases: Think back to what you purchased or subscribed to online in the last while. Did you sign up for streaming, gamed your service, or did you go to some vacuum? Then even the smallest trial may be the reason.
- Visit Probiller’s Website: Create entries on Probiller’s page with your billing information checking the charge. Their customer support can also be reached 24/7 by phone, email, or chat.
- Ask Other Members of the Household: Do not rush to judgment, your family also swiped one credit card, probably. Check to see if anyone made a purchase or signed up for using your card.
- Contact Your Bank: If everything fails, your bank will have available information on the transaction and that could include the merchant name or credited date.
With such steps, you can mostly track down charge and act on it.
What to Do When You See an Unknown Charge:
Probiller charge has been most unfamiliar as well as suspicious, so do not ignore it. Here is what you can do:
- Call Probiller: Call their toll-free helpline at 1-855-232-9550 to talk with their customer service department or email him at [email protected]. Give them your account details and ask inquiries about the charge, and they will tell you from what service it links to, whether it is a subscription or a one-time purchase.
- Discontinue Unwanted Subscriptions: If you find there to be an active subscription that you did not want anymore, you can cancel it directly through Probiller’s website or the merchant’s platform. Your account-log into subscription, find the personal “Cancel Subscription” options, and follow the prompts. Always request a confirmation email so you can be sure that the cancellation was processed.
- Ask for Refund: Probiller has conditions for refund requests such as charging due to mistake or nonuse, so the said event may be raised with the support team.
- Decline the Charge: Open the discussion if you claim the charge is a fraudulent one. Call your bank or credit card provider immediately; their processes can help you dispute the charge and block future transactions from Probiller, mostly advising you on further grounds.
- Monitor the Statements: Continue checking bank statements for additional unauthorized charges that may come up. You should do your checks regularly to catch issues early.
Take these steps without delay because time and money can be saved. It’s always best to act sooner rather than later.
How to Cancel a Probiller Subscription
If you’ve classified the Probiller charge as a subscription you no longer need, it can simply be canceled by following these steps:
- Through phone: Call Probiller customer service at 1-855-232-9550, have your account information ready, state you want to cancel, and ask for a confirmation email.
- Online: Go to Probiller support site at probiller.com/support. Log in and click on “Cancel Subscription” and follow the instructions. Confirm the cancellation and take a screenshot or save any confirmation email, if applicable.
- Email: Send an email at [email protected] from your registered email ID. Mention your name, billing address, and subscription details. State clearly that you want to cancel and request for a confirmation receipt.
After canceling, keep checking your bank account to verify that there will be no further charges. Upon noticing more charges, reach Probiller directly or call your bank.
Tips to Avoid Unwanted Probiller Charges
Want to avoid these kinds of surprise charges in the future? Here are some useful tips:
- Go Through the Fine Print: Before signing up for any online service, read the terms and conditions. Focus on the billing schedule, trial period, and cancellation policy.
- Track Your Subscriptions: Make use of a budgeting application or a simple spreadsheet to check for all your subscriptions. It makes it easier to point out subscriptions you have no use for.
- Set Trial Reminders: Upon signing up for any free trial, set a calendar reminder to cancel before the trial expiration, provided you have no intention to continue.
- Use Virtual Cards: Some banks provide virtual credit cards for online purchases. These temp card numbers can keep your real card details protected.
- Make Sure to Regularly Check Statements: Regularly make it a habit to check bank and credit statements every month. This way, you can catch any unusual charges with ease.
By taking a few preventive measures, you will not fall victim to unwanted charges anymore while preventing your money from going rogue.
FAQs: What is Probiller Charge on Bank Statement
Q. Is Probiller a scam?
A. Probiller is, however, not a scam since it acts as a valid payment processor for various online businesses. Charges that do not ring a bell could be connected to either forgotten subscriptions or someone else using your card. Get in touch with Probiller or your bank to further investigate.
Q. Am I eligible for a refund for the Probiller charge?
A. Refunds, granted certain conditions-wrongful charges or services not taken-apply. You would have to reach out to the customer service of Probiller for advice relating to your case.
Q. How can I identify which service the Probiller charge pertains to?
A. You can either refer to your email for receipts or go to the Probiller support page and submit your billing details. You can also contact their customer service team to get assistance in finding out which service it is.
Q. Can I block Probiller charges?
A. If you suspect fraudulent charges or want to stop future payment, contact your bank to block any transaction from Probiller. Ensure that you have canceled all active subscriptions to avoid any complications.
Conclusion
A Probiller charge on bank statement can be confusing, for it usually stands for an online purchase or subscription. Being aware of what Probiller is, along with the steps taken to identify and manage these charges will help you keep hold of your setting.
Whether it is canceling an unwanted subscription, getting a refund, or using your card as a shield from upcoming charges, be sure to make your move promptly.
Disclaimer: This blog is for informational purposes only and does not constitute as financial or legal advice. Always check with your bank or Probiller directly. If you suspect fraudulent charges, contact your bank to impose immediate measures for your protection.
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