Hey there! So, you’ve decided to cancel your TotalAV subscription. Maybe you’re switching to another antivirus, or perhaps you just don’t need it anymore. Canceling your TotalAV subscription is straightforward, and I’ll walk you through every step.
Why You Might Want to Cancel TotalAV
TotalAV is a solid antivirus with great features like malware protection, a VPN, and a password manager. But it’s not for everyone. Maybe the features don’t match your needs, or you found a better deal elsewhere.
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Some users cancel because they prefer a lighter app or want more advanced tools like parental controls. Whatever your reason, canceling is quick, and you might even qualify for a refund if you act fast.
Before we start, a quick heads-up: canceling TotalAV leaves your device unprotected unless you replace it with another antivirus. I’ll recommend a few options later to keep your system safe.
How to Cancel Your TotalAV Subscription
Canceling TotalAV depends on how you subscribed, whether through their website, PayPal, Google Play, or the App Store. Below, I’ll break down the steps for the most common method: canceling via the TotalAV website. If you used another platform, don’t worry, I’ll cover those too.
Canceling Through the TotalAV Website
Most users sign up directly on TotalAV’s site, so this is the easiest way to cancel. Follow these steps:
- Log into your account: Head to the TotalAV website and click “Login” in the top-right corner. Use your email and password to sign in.
- Go to account settings: Once logged in, look for the dropdown menu at the top-right. Click “My Services” or “My Billing” to see your subscription details.
- Find your subscription: You’ll see your active TotalAV plan. Click “Manage” next to it.
- Cancel the subscription: Look for the “Cancel” or “Cancel Service” button. Click it and follow the prompts. TotalAV might offer a discount to keep you, but you can decline by selecting “Cancel Service” again.
- Confirm cancellation: Hit “Confirm Cancellation” to finalize. You should get a confirmation email within a few minutes.
| Step | Action |
|---|---|
| 1. Log in | Visit TotalAV site and sign in |
| 2. Access settings | Click “My Services” or “My Billing” |
| 3. Manage plan | Select “Manage” on your subscription |
| 4. Cancel | Click “Cancel” and confirm |
Canceling via PayPal
If you paid through PayPal, you’ll need to stop automatic payments. Here’s how:
- Log into PayPal: Sign in to your PayPal account.
- Find TotalAV payment: Go to “Recent Activity” and locate your TotalAV transaction.
- Cancel payments: Click the payment, then select “Cancel” and “Cancel Automatic Payments.”
- Contact TotalAV: Email [email protected] to confirm the cancellation and request a refund if eligible.
Canceling on Google Play (Android)
For Android users, cancel through the Google Play Store:
- Open Google Play: Launch the app on your device.
- Go to subscriptions: Tap the menu (three lines) and select “Subscriptions.”
- Select TotalAV: Find TotalAV in the list and tap it.
- Cancel subscription: Tap “Cancel Subscription” and follow the prompts.
Canceling on the App Store (iOS)
If you subscribed via an iPhone or iPad:
- Open Settings: Go to the Settings app and tap your name.
- Access subscriptions: Tap “Subscriptions” (or “iTunes & App Store” if you don’t see it, then your Apple ID).
- Find TotalAV: Select TotalAV from the list.
- Cancel: Tap “Cancel Subscription” and confirm.
How to Get a Refund from TotalAV
TotalAV offers a money-back guarantee, which is great news if you’re within the refund window. Here’s what you need to know:
- Annual subscriptions: You have 30 days from purchase to request a full refund.
- Monthly subscriptions: You get a 14-day money-back guarantee.
To request a refund:
- Contact support: Use live chat at help.totalav.com or email [email protected]. Mention your Customer ID (found in your account dashboard) and say you want a refund.
- Be polite but firm: Explain you’re within the refund period. Support might try to offer a discount, but you can insist on the refund.
- Check your account: Refunds typically process within 5-10 business days.
I tested this process, and it’s legit. My refund came through in about a week after a quick chat with their support team.
Uninstalling TotalAV After Canceling
Canceling your subscription stops billing, but the app might still be on your device. Here’s how to remove it:
- Windows: Go to Control Panel > Programs > Uninstall a Program. Find TotalAV, click it, and select “Uninstall.”
- Mac: Open the Applications folder, drag TotalAV to the Trash, and empty it.
- Android: Long-press the TotalAV app, tap “Uninstall,” and confirm.
- iOS: Press and hold the app icon, tap “Remove App,” and select “Delete App.”
Uninstalling ensures no leftover files take up space or cause conflicts with a new antivirus.
Replacing TotalAV: Top Antivirus Alternatives
Canceling TotalAV means you’ll need a new antivirus to stay protected. Here are three great options for 2025:
- Norton: Known for 100% malware detection, it includes a firewall, VPN, and fast scans. It’s lightweight and has a 60-day money-back guarantee.
- Bitdefender: Offers excellent real-time protection and a user-friendly interface. It’s perfect for beginners and has minimal impact on device performance.
- McAfee: Great for multi-device coverage, with features like identity theft protection. It’s a bit pricier but ideal for families.
| Antivirus | Key Features | Money-Back Guarantee |
|---|---|---|
| Norton | Malware detection, VPN, firewall | 60 days |
| Bitdefender | Real-time protection, easy to use | 30 days |
| McAfee | Multi-device, identity protection | 30 days |
I recommend Norton if you want top-notch security without slowing down your device. It’s my go-to after testing dozens of antivirus apps.
Tips to Avoid Subscription Hassles in the Future
Canceling a subscription can feel like a chore, but you can make things easier next time:
- Check refund policies: Before signing up, read the money-back terms to avoid surprises.
- Set reminders: Mark your calendar for the end of free trials or refund periods.
- Use virtual cards: Some banks offer virtual credit cards for subscriptions, which you can disable after canceling.
- Monitor auto-renewals: Always double-check if auto-renewal is off after canceling.
These habits save time and stress when managing subscriptions.
FAQs: TotalAV.Com Cancel Subscription
Q. Can I cancel my TotalAV subscription over the phone?
A. Yes, you can call TotalAV at 1-888-984-5840 and follow the prompts to speak with a representative. They’ll guide you through the cancellation process.
Q. Will I lose access to TotalAV immediately after canceling?
A. No, you’ll keep access until the end of your current billing cycle. For example, if you cancel mid-month on a yearly plan, you can use it until the year ends.
Q. Is TotalAV’s money-back guarantee reliable?
A. Yes, it’s legitimate. If you’re within 30 days (annual plan) or 14 days (monthly plan), contact support via live chat or email to get a full refund.
Q. What happens if I don’t replace TotalAV with another antivirus?
A. Your device will be vulnerable to malware, viruses, and other threats. Install a reliable antivirus like Norton or Bitdefender to stay protected.
Conclusion
Canceling your TotalAV subscription is a breeze once you know the steps. Whether you’re using the website, PayPal, or a mobile app store, it takes just a few minutes. Don’t forget to request a refund if you’re eligible, and uninstall the app to free up space.
To keep your device safe, consider switching to a trusted antivirus like Norton or Bitdefender. I hope this guide made the process stress-free for you. If you have more questions, TotalAV’s support team is just a click away.
Disclaimer: This blog is for informational purposes only and reflects the cancellation process as of May 2025. Always check TotalAV’s official website for the latest instructions and policies. The author is not affiliated with TotalAV or any mentioned antivirus brands.
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