You open your bank or credit card statement and there it is — “SUPER STAR CAR WASH” followed by a monthly amount like $24.95, $29.95, or even $39.95. You don’t remember signing up for anything. Sound familiar?
You are not alone. Super Star Car Wash runs more than 100 express locations across Arizona, California, Colorado, and Texas. They offer unlimited-wash memberships that automatically renew every month.
Table of Contents
Many drivers get enrolled at the wash tunnel or kiosk without realizing they agreed to a recurring plan. The charge shows up quietly on your statement, often with just the company name and a location code.
In this article you will learn exactly what the Super Star Car Wash charge means, why it happens, and the fastest way to cancel your membership.
How Super Star Car Wash Memberships Work
Super Star Car Wash sells three main unlimited monthly plans: Clean, Super Shine, and Super Protect. Each plan gives you unlimited washes at any of their locations in the four states they serve. The difference is in the extras — more polish, wax, ceramic sealant, tire shine, and interior services as you move up the tiers.
When you sign up (online or at a location), your credit or debit card is charged right away and then automatically every month on the same date. The company calls this an “automatic renewal” membership. You keep the unlimited access until you cancel.
Bottom line: The charge you see is almost always a legitimate but recurring membership fee for unlimited washes — unless you never agreed to it in the first place.
Why You Might Not Have Noticed the Membership
Many people tell us they only said “yes” to a single wash or a special deal, yet ended up with a monthly plan. Attendants sometimes enroll drivers quickly at the payment window. Others click through a kiosk without reading the fine print about recurring billing.
Once enrolled, the membership lives on your card until you take action. Because the charge is small and the company name is straightforward, it blends in with other routine expenses.
That’s why so many readers reach out to ExplainCharges.com asking, “What is Super Star Car Wash and how do I make it stop?”
Real-Life Example
Take a 42-year-old teacher from Chandler, Arizona. Last spring she took her SUV through the Super Star Car Wash near her school for a quick $12 exterior wash. She handed over her card, drove through, and forgot about it.
Two months later she spotted three $29.95 charges labeled “SUPER STAR CAR WASH.” Confused, She logged into her bank app and realized she had been enrolled in the Super Shine plan. She had never intended to join a monthly membership.
After following the steps below, she canceled in under five minutes and received confirmation that future billing would stop.
How to Cancel Super Star Car Wash Membership
The fastest and easiest way is online. Here’s exactly what to do:
- Go to the official cancellation page: members.superstarcarwashaz.com/cancel
- Choose your search method: License Plate Number (plus the state it’s registered in) or Fast Pass ID (the RFID sticker on your windshield).
- Enter the last four digits of the credit or debit card tied to the membership.
- Click “Search.” Your account details will appear.
- Click the “Cancel” button and confirm.
You will receive an email confirmation within minutes. Your membership stays active until the end of the current paid period.
Pro Tip: Take a screenshot of the confirmation email and note the cancellation date in your calendar. This protects you if any question ever comes up later.
If the online portal doesn’t work (rare, but it happens), you have two backup options:
- Call customer service at (623) 536-5956 (Monday–Friday, 8 a.m.–5 p.m. Arizona time).
- Mail a cancellation request to: Super Star Car Wash, 960 W Behrend Drive, Suite 1, Phoenix, AZ 85027.
Important Cancellation Rules You Need to Know
Super Star Car Wash requires you to cancel at least 7 days before your next billing date. If you cancel inside that 7-day window, you will still be charged for the next month.
Paid fees are non-refundable, and you will not get money back for days you didn’t use. Your plan simply ends on the final day of the current billing cycle.
Common Mistake
Waiting until the day before your billing date and then getting surprised by another full month’s charge. Always check your statement today and cancel with the full 7-day buffer.
Super Star Car Wash Membership Plans at a Glance
| Plan Name | Typical Monthly Price* | Best For | Key Extras Included |
|---|---|---|---|
| Clean | $19.95 – $24.95 | Quick, everyday refresh | Basic wash + foam polish, tire shine |
| Super Shine | $24.95 – $34.95 | Extra shine and protection | Triple foam polish, hot wax, ceramic sealant |
| Super Protect | $29.95 – $39.95 | Maximum protection | Graphene coating, advanced wheel clean, full interior details |
*Prices vary by location and current promotions. Many locations offer 50% off your first month.
*Source: Super Star Car Wash official site and member reports, April 2026.*
What to Do If You Think the Charge Was Unauthorized
If you never agreed to a membership, treat it like any other unexpected recurring charge:
- Cancel immediately using the steps above.
- Dispute the most recent charge with your bank or credit card issuer as “recurring billing I did not authorize.”
- Keep records of every step.
Most banks side with customers in these situations when the enrollment was unclear.
How to Cancel Super Star Car Wash Membership Step by Step
FAQs: Super Star Car Wash Cancel Membership
Q. How do I cancel Super Star Car Wash membership if I don’t remember signing up?
A. Go straight to members.superstarcarwashaz.com/cancel and search using your license plate number, state, and the last four digits of the card on file. The system will pull up your account even if you never created a login. Cancel online — it takes just a few minutes.
Q. Will I get a refund after I cancel my Super Star Car Wash plan?
A. No. Super Star Car Wash does not issue refunds for partial months. Your membership stays active until the end of the month you already paid for. Plan your cancellation at least 7 days before your next billing date to avoid an extra charge.
Q. What does the Super Star Car Wash charge look like on my statement?
A. It usually appears as “SUPER STAR CAR WASH” or “SSCWAZ” followed by the amount and sometimes a location code or date. The exact wording can vary slightly by bank, but it is always tied to the same monthly membership.
Q. Can I cancel Super Star Car Wash membership by phone or email?
A. Yes, but online is fastest. If the portal doesn’t work, call (623) 536-5956 during business hours or mail a written request to their Phoenix office. Keep proof of your cancellation request.
Conclusion
You now know exactly what the Super Star Car Wash charge is and how to stop it for good. The process is simple, online, and free. Most people finish the cancellation membership in under five minutes and never see another charge.
The best habit? Scan your statements every month and cancel any service you no longer use right away. Small recurring fees add up fast — catching them early saves you real money.
Disclaimer: The content on ExplainCharges.com is for informational and educational purposes only and does not constitute financial, legal, or professional advice. We are not affiliated with any companies or services mentioned. The information provided may not apply to your specific situation. If you suspect unauthorized charges or fraud, contact your bank or credit card issuer immediately. Always verify details directly with the source and consult a qualified professional if needed.
About The Author
