Updaded on: December 10, 2024
At ExplainCharges.com, we prioritize your privacy and are committed to protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information. By using our website, you consent to the practices described in this policy.
Information We Collect
a. Information You Provide
- Personal Information: When you contact us via email or forms, we may collect your name, email address, and any other details you voluntarily provide.
b. Information We Automatically Collect
- Cookies: We use cookies to enhance your experience, analyze traffic, and improve our services.
- Log Data: We collect data such as your IP address, browser type, operating system, and pages visited to analyze website performance.
Legal Basis for Processing Personal Data (GDPR Compliance)
Under GDPR, we process your personal data based on the following lawful grounds:
- Consent: When you explicitly provide consent for specific uses, such as subscribing to updates.
- Legitimate Interests: To improve website functionality and ensure security.
- Legal Obligation: When required to comply with applicable laws or regulations.
How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries or requests.
- To improve website functionality and content.
- To analyze website traffic and user behavior.
- To send important updates about our services, if applicable.
Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to incomplete or inaccurate information.
- Right to Erasure: Request deletion of your personal data, subject to legal requirements.
- Right to Restrict Processing: Request limited use of your personal data.
- Right to Data Portability: Request your data in a machine-readable format.
- Right to Object: Opt-out of certain data processing activities, such as marketing.
- Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise these rights, contact us at [email protected].
Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- When required by law or legal processes.
- To trusted service providers (e.g., hosting, analytics) under strict confidentiality agreements.
- To protect our rights, property, or safety.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience.
- You can manage or disable cookies through your browser settings.
- For more details, refer to our [Cookie Policy].
Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
Data Transfers
If you are located outside the United States, please note that your data may be transferred, stored, and processed in the United States or other jurisdictions. We take necessary measures to ensure that such transfers comply with GDPR and that your data remains protected.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: [email protected]
By using ExplainCharges.com, you agree to the terms of this Privacy Policy, including its GDPR-compliant provisions. Thank you for trusting us with your information.