Have you ever checked your credit card statement and noticed a Infi Kiosk POS charge on credit card? If you’re wondering what this charge is, where it came from, or why it’s there, you’re not alone.
This blog will break down everything you need to know about Infi Kiosk POS charges in a simple, easy-to-understand way.
Table of Contents
What Is an Infi Kiosk POS Charge?
An Infi Kiosk POS charge appears on your credit card statement when you make a purchase at a business using Infi’s Point of Sale (POS) system. Infi is a company that provides modern, user-friendly kiosk and POS solutions for businesses like restaurants, cafes, retail stores, and self-service kiosks.
When you swipe, tap, or insert your card at one of these kiosks, the transaction is processed through Infi’s system, and the charge shows up as “Infi Kiosk POS” on your statement.
Think of it like this: Infi is the tech behind the scenes that helps businesses process your payment quickly and securely. The charge isn’t from Infi itself but from the business where you made the purchase.
How Does Infi Kiosk POS Work?
Infi Kiosk POS systems are designed to make transactions smooth for both customers and businesses. These systems are often found in places where quick service is key, like fast-food restaurants or self-checkout stations. Here’s a quick look at how it works:
- Customer Interaction: You place an order at a self-service kiosk or a cashier station powered by Infi.
- Payment Processing: You pay with your credit or debit card, and the Infi system processes the transaction.
- Charge on Statement: The transaction appears on your credit card statement as “Infi Kiosk POS” along with the amount and possibly the business name.
This setup is popular because it’s fast, reduces human error, and lets businesses handle more customers efficiently.
Why Do You See This Charge?
Seeing an “Infi Kiosk POS” charge can be confusing if you don’t recognize it right away. Here are some common reasons it might appear:
- You Made a Purchase: You bought something at a business using Infi’s POS system, like a coffee shop or a quick-service restaurant.
- Business Name Isn’t Clear: Sometimes, the statement only shows “Infi Kiosk POS” instead of the business name due to how the transaction was processed.
- Pending Charge: The charge might be a temporary hold (like for a restaurant tip) that will update later with the final amount.
- Fraud Concerns: If you don’t recall the purchase, it’s worth investigating to rule out unauthorized use of your card.
If the charge seems unfamiliar, check the date, amount, and location to jog your memory. It’s often tied to a recent purchase you made at a kiosk or POS terminal.
How to Identify the Source of the Charge
Not sure where the charge came from? Don’t worry. Here’s a step-by-step guide to figure it out:
- Check the Date and Amount: Look at your credit card statement to see when the charge was made and how much it was. This can help you recall the purchase.
- Review Recent Purchases: Think about places you’ve visited recently, like restaurants, cafes, or stores with self-service kiosks.
- Contact the Business: If the business name is listed alongside “Infi Kiosk POS,” call them to confirm the transaction.
- Reach Out to Your Bank: If you still can’t identify the charge, contact your credit card issuer for more details or to dispute it.
| Step | Action |
|---|---|
| Check Statement | Note the date, amount, and any business name. |
| Recall Purchases | Think of recent visits to kiosks or POS terminals. |
| Contact Business | Call the business to verify the charge. |
| Call Bank | Dispute the charge if it’s unrecognized. |
Is the Infi Kiosk POS Charge Legitimate?
In most cases, yes, the charge is legitimate and tied to a purchase you made. Infi’s system is used by many reputable businesses, and the charge reflects a transaction you authorized. However, there are a few things to watch out for:
- Unfamiliar Charges: If you don’t recognize the charge, it could be a mistake or, in rare cases, fraud.
- Double Charges: Sometimes, a glitch might cause a duplicate charge. Contact the business to resolve this.
- Pending Holds: Some charges, like tips or pre-authorizations, may appear temporarily and adjust later.
If you suspect an issue, act quickly to investigate. Most banks allow you to dispute charges within 60 days, so don’t delay.
Benefits of Infi Kiosk POS for Customers and Businesses
Infi Kiosk POS systems aren’t just about processing payments. They offer benefits that make life easier for everyone involved. Here’s a quick rundown:
- For Customers:
- Faster checkouts with self-service options.
- Secure payment processing with encryption.
- Support for multiple payment methods (cards, mobile apps, etc.).
- For Businesses:
- Streamlined operations with automated order and payment processing.
- Reduced wait times, leading to happier customers.
- Detailed sales reports for better business decisions.
These systems are designed to save time and improve the customer experience, which is why so many businesses use them.
What to Do If You Suspect a Problem
If you see an Infi Kiosk POS charge that doesn’t look right, take these steps:
- Verify the Charge: Cross-check the date and amount with your receipts or recent purchases.
- Contact the Business: Reach out to the store or restaurant where you think the charge originated.
- Dispute with Your Bank: If you can’t resolve the issue, file a dispute with your credit card issuer.
- Monitor Your Account: Keep an eye on your statements for any other suspicious activity.
Acting promptly can help you resolve issues quickly and protect your finances.
FAQs: Infi Kiosk POS Charge on Credit Card
Q. What does “Infi Kiosk POS” mean on my statement?
A. It’s a charge from a purchase made at a business using Infi’s Point of Sale system, like a self-service kiosk or cashier terminal.
Q. Why don’t I recognize the charge?
A. The business name might not appear, or the charge could be a pending hold. Check the date and amount to recall the purchase.
Q. How can I dispute an Infi Kiosk POS charge?
A. Contact the business first to verify the charge. If it’s incorrect, dispute it with your credit card issuer within 60 days.
Q. Is Infi Kiosk POS secure?
A. Yes, Infi uses secure, encrypted technology to process payments, protecting your card information.
Conclusion
Infi Kiosk POS charge on credit card is a common part of modern transactions, especially at businesses with self-service kiosks or fast-checkout systems. While seeing this charge on your credit card statement might raise questions, it’s usually tied to a legitimate purchase.
By understanding how Infi’s system works and knowing what to do if something seems off, you can manage these charges with confidence. Always review your statements regularly and act quickly if you spot anything unusual. Knowledge is power when it comes to your finances.
Disclaimer: This blog is for informational purposes only and does not constitute financial or legal advice. Always consult with your bank or a financial professional for guidance on specific credit card charges or disputes.
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