Hey there! If you’re reading this, you’re probably wondering how to cancel your Uber Eats subscription, whether it’s Uber One, Uber Pass, or the older Eats Pass. Don’t worry, I’ve got you covered.
Canceling your subscription is easier than you might think, and I’ll walk you through every step in a clear, friendly way.
Table of Contents
Whether you’re using the app or a web browser, this guide will help you say goodbye to your subscription without stress.
What Is an Uber Eats Subscription?
Before we get into the how-to, let’s quickly talk about what an Uber Eats subscription is. Uber offers subscription services like Uber One (which replaced Uber Pass and Eats Pass in most regions) to give you perks like free delivery on orders over a certain amount, discounts on rides, and priority customer support.
Uber One costs $9.99 per month or $99.99 per year, and it’s great for frequent users. But if you’re not using it enough or want to save some cash, canceling might be the way to go.
The good news? Uber makes it pretty straightforward to cancel, as long as you follow the right steps and time it correctly.
You’ll need to cancel at least 48 hours before your next billing date to avoid being charged again. Ready? Let’s break it down.
Why Cancel Your Uber Eats Subscription?
There are plenty of reasons you might want to cancel. Maybe you’re cutting back on food delivery to save money, or you’re not using the perks as much as you thought.
Here are some common reasons people decide to end their subscription:
- Not enough use: If you’re only ordering occasionally, the subscription fee might not be worth it.
- Budget concerns: That monthly or yearly fee can add up, especially if you’re tightening your wallet.
- Switching services: Maybe you’re trying out competitors like DoorDash or Grubhub.
- Trial period ending: If you’re on a free trial and don’t want to pay, canceling before the trial ends is key.
Whatever your reason, canceling is quick, and you’ll still have access to benefits until the end of your current billing cycle. Let’s get to the steps.
How to Cancel Uber One on the Uber Eats App
Most people use the Uber Eats app to manage their subscriptions, and it’s the easiest way to cancel. Here’s how to do it on your iPhone, Android, or iPad:
- Open the Uber Eats App: Find the green Uber Eats icon on your phone and tap to open it. Make sure you’re signed in.
- Go to Your Account: Tap the “Account” icon (it looks like a person) at the bottom-right corner of the screen.
- Find Uber One: In the account menu, look for “Uber One” (or “Uber Pass” if you’re in a region where it’s still active). Tap it.
- Manage Membership: Scroll down and tap “Manage Membership.”
- End Membership: Tap “End Membership.” Uber might ask why you’re canceling—just pick a reason or skip it.
- Confirm Cancellation: Tap “Leave Uber One” or “End Membership” again to confirm. You’re done!
You’ll get a confirmation that your subscription is canceled. You’ll still enjoy benefits until the end of your billing period, but you won’t be charged again.
| Step | Action | Where to Find It |
|---|---|---|
| 1 | Open App | Home screen or app list |
| 2 | Go to Account | Bottom-right corner |
| 3 | Select Uber One | Account menu |
| 4 | Manage Membership | Uber One page |
| 5 | End Membership | Bottom of screen |
Canceling Uber One on the Uber App
If you use the main Uber app for rides and food delivery, you can cancel Uber One there too. The steps are almost the same:
- Launch the Uber App: Open the Uber app on your phone.
- Tap Account: Hit the “Account” icon in the bottom-right corner.
- Select Uber One: Find “Uber One” in the menu and tap it.
- Manage Membership: Tap “Manage Membership.”
- End Membership: Choose “End Membership” and pick a reason if prompted.
- Confirm: Tap “Leave Uber One” to finalize.
Just like with the Uber Eats app, you’ll get a confirmation, and your benefits will last until the billing cycle ends.
Canceling on the Uber Eats Website
Prefer using a computer? You can cancel your subscription through the Uber Eats website. Here’s how:
- Visit the Website: Go to ubereats.com and sign in.
- Open the Menu: Click the menu (three horizontal lines) in the top-left corner.
- Go to Orders: Select “Orders” from the menu.
- Find Uber One: Look for “Uber One” or “Manage Membership” in your account settings.
- End Membership: Click “End Membership” and follow the prompts to confirm.
This method is great if you don’t have the app handy or prefer a bigger screen. Just make sure you’re logged into the right account.
Canceling Uber Pass or Eats Pass
If you’re still subscribed to the older Uber Pass or Eats Pass (available in some regions), the process is similar. Use the Uber or Uber Eats app and follow these steps:
- Open the App: Launch Uber or Uber Eats.
- Go to Account: Tap the “Account” icon.
- Select Pass: Look for “Uber Pass” or “Eats Pass” and tap it.
- Manage Membership: Tap “Manage Membership” and then “End Membership.”
- Confirm: Choose “Leave Uber Pass” or “Leave Eats Pass” to cancel.
If you don’t see the option, it’s possible your region has switched to Uber One. In that case, follow the Uber One cancellation steps above.
Timing Your Cancellation
Timing is everything when canceling your subscription. Uber requires you to cancel at least 48 hours before your next billing date to avoid being charged for the next cycle.
Here’s a quick checklist to avoid surprises:
- Check your billing date: Look in the Uber One or Pass section of the app to see when your next payment is due.
- Cancel early: Do it a few days before the billing date to be safe.
- Trial users: If you’re on a free trial, cancel at least 48 hours before it ends to avoid charges.
If you’re too close to the billing date (within 48 hours), you might need to contact Uber support to cancel without being charged.
What Happens After You Cancel?
Once you cancel, here’s what to expect:
- Access to benefits: You’ll keep Uber One or Pass benefits until the end of your current billing period.
- No refunds: Uber doesn’t offer refunds for partial or unused subscriptions, so you won’t get money back for the current cycle.
- Standard rates apply: After cancellation, you’ll pay regular delivery fees and lose discounts on rides or orders.
- Re-subscribing: You can always sign up again later if you change your mind.
If you notice unauthorized charges after canceling, report them within 60 days through help.uber.com.
Troubleshooting Common Issues
Sometimes, things don’t go as planned. Here are some common problems and how to fix them:
- Can’t find the cancel button: If the “End Membership” option is missing, it might be because you’re within 48 hours of your billing date. Contact Uber support at 800-253-9377 or through the app’s “Help” section.
- App glitches: Restart the app or try a different device. Clearing the app cache can also help.
- Wrong account: Make sure you’re signed into the account linked to the subscription.
- Still being charged: If charges continue after cancellation, reach out to Uber support or your bank to dispute them.
If all else fails, services like DoNotPay can help cancel subscriptions for you, though Uber’s process is usually simple enough.
Tips to Avoid Unwanted Charges
Want to stay in control of your subscriptions? Try these tips:
- Use virtual cards: Services like Privacy or Wise offer virtual cards that let you control spending and avoid unexpected charges.
- Set reminders: Mark your billing date on your calendar to cancel early if needed.
- Check subscriptions regularly: Review your Uber account to ensure you’re not paying for unused services.
- Contact support quickly: If you’re charged by mistake, reach out to Uber within 60 days for help.
FAQs: How to Cancel Uber Eats Subscription
Q. Can I get a refund after canceling Uber One?
A. No, Uber doesn’t offer refunds for canceled subscriptions, even if you haven’t used the benefits. You’ll keep access until the billing period ends.
Q. How do I know my subscription is canceled?
A. You’ll see a confirmation message in the app or website after canceling. Check your email for a confirmation from Uber too.
Q. What if I’m on a free trial?
A. You can cancel anytime during the trial, but do it at least 48 hours before it ends to avoid being charged.
Q. Can I pause my Uber One subscription instead of canceling?
A. No, Uber doesn’t offer a pause option. You’ll need to cancel and resubscribe later if you want to use it again.
Wrapping It Up
Canceling your Uber Eats subscription, whether it’s Uber One, Uber Pass, or Eats Pass, is a breeze if you follow the steps above. Whether you’re using the app or website, just head to your account, find the membership section, and hit “End Membership.”
Remember to cancel at least 48 hours before your next billing date to avoid extra charges. If you run into trouble, Uber’s support team is there to help, and you can always use the tips in this guide to stay on top of your subscriptions.
I hope this guide made the process clear and stress-free. If you’re thinking about re-subscribing later or exploring other delivery apps, weigh the perks against the cost to see what’s best for you. Happy saving!
Disclaimer: This blog is for informational purposes only and does not constitute financial or legal advice. Always check Uber’s official website or contact their support for the most up-to-date information on subscriptions and cancellation policies. Prices and processes may vary by region.
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