Hey there! So, you’ve decided to cancel your Empower subscription? Maybe it’s not fitting your financial goals anymore, or you’re just looking to trim down on subscriptions.
Whatever the reason, I’ve got you covered with this easy, step-by-step guide. Empower is a handy app for managing money, but canceling it is straightforward once you know the steps. Let’s dive in!
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What is Empower, and Why Cancel?
Empower is a financial app that helps you track spending, save automatically, and even get cash advances. It’s popular for its user-friendly features, but it comes with an $8 monthly subscription fee after a 14-day free trial.
Some folks love it, but others might find it’s not the right fit. Maybe you’re cutting costs, or you’re not using the premium features enough. No judgment here! Canceling is a personal choice, and I’m here to help you do it hassle-free.
Before You Cancel: Things to Know
Before you hit that cancel button, let’s cover a few basics to avoid surprises:
- Subscription Details: Empower charges $8 monthly. If you’re in the 14-day free trial, cancel before it ends to avoid the fee.
- Account Closure: Canceling the subscription doesn’t always delete your account. You may need to take extra steps to fully close it.
- Refunds: Empower doesn’t typically offer refunds for partial months, so time your cancellation wisely.
- Linked Accounts: If you’ve connected bank accounts, you might want to unlink them for security.
Got that? Great! Now, let’s get to the main event: canceling your subscription.
How to Cancel Your Empower Subscription
Empower offers a few ways to cancel, depending on how you signed up (through the app, website, or app store). I’ll break down the most common methods so you can pick what works for you.
Method 1: Cancel Through the Empower App
The easiest way to cancel is right in the Empower app. Here’s how:
- Open the App: Launch Empower on your phone and log in with your credentials.
- Go to More: Tap the “More” section in the bottom right corner.
- Find Billing: Scroll to the “Billing” option and tap it.
- Cancel Subscription: Look for “Cancel Subscription” at the bottom of the page. Tap it.
- Follow Prompts: Complete the on-screen steps to confirm cancellation.
That’s it! You should get a confirmation that your subscription is canceled. No more charges will apply after the current billing cycle.
Method 2: Cancel via iOS (Apple App Store)
If you subscribed through an iPhone, you’ll cancel through Apple’s settings. Here’s the process:
- Open Settings: Go to the Settings app on your iPhone.
- Tap Your Name: It’s at the top of the screen.
- Select Subscriptions: Find and tap “Subscriptions.”
- Choose Empower: Locate Empower in the list of active subscriptions.
- Cancel Subscription: Tap “Cancel Subscription” and confirm.
Your subscription will end at the next billing cycle, and you won’t be charged again.
Method 3: Cancel via Android (Google Play Store)
For Android users, the Google Play Store is your go-to. Follow these steps:
- Open Google Play: Launch the Google Play Store app.
- Tap Menu: Hit the three-line menu icon in the top-left corner.
- Go to Subscriptions: Select “Subscriptions” from the menu.
- Select Empower: Find Empower in your active subscriptions.
- Cancel: Tap “Cancel” and confirm your choice.
Done! Your subscription will stop, and no further charges will occur.
Method 4: Cancel via Email or Phone
If you prefer not to use the app or app store, you can contact Empower’s support team. Here’s how:
- Email: Send a cancellation request to [email protected]. Include your account details (like your email or account ID) and clearly state you want to cancel.
- Phone: Call (888) 943-8967 during business hours (6 am to 3 pm Pacific Time, Monday to Friday). Ask the representative to cancel your subscription.
Pro tip: If you email, mark your request as urgent to speed things up. Keep a record of your communication for reference.
| Method | Best For | Time to Process |
|---|---|---|
| Empower App | Quick, in-app cancellation | Instant |
| iOS (App Store) | iPhone users | Instant |
| Android (Play Store) | Android users | Instant |
| Email/Phone | Those who prefer direct contact | 1-2 days |
Deleting Your Empower Account
Canceling your subscription stops the charges, but your account might still exist. If you want to fully delete it, here’s what to do:
- Email Support: Send a request to [email protected] asking to delete your account. Include your account details for verification.
- Phone Support: Call (888) 943-8967 and request account deletion.
- Unlink Accounts: Before deleting, log in to the app, go to “Profile,” then “Connected Accounts,” and remove any linked bank accounts.
Deleting your account ensures your personal data is removed from Empower’s system. It’s a good step for privacy.
Tips to Avoid Issues When Canceling
Sometimes, canceling can hit a snag. Here are some tips to keep things smooth:
- Check Your Billing Cycle: Cancel a few days before your next billing date to avoid being charged for another month.
- Confirm Cancellation: Look for a confirmation email or in-app message. If you don’t see one, contact support.
- Monitor Your Bank: Keep an eye on your bank statements to ensure no further charges appear.
- Remove Payment Info: If possible, remove your credit card or bank details from the app before canceling.
If you run into trouble, Empower’s support team is usually responsive. Don’t hesitate to reach out.
Why People Cancel Empower
Wondering if others are in the same boat? Here are some common reasons people cancel Empower:
- Cost Concerns: The $8 monthly fee adds up, especially if you’re not using all the features.
- Subscription Fatigue: With so many apps charging monthly, some folks want to cut back.
- Not Enough Use: If you’re not using AutoSave or cash advances, the app might feel unnecessary.
- Alternative Tools: Some users switch to free budgeting apps or other financial tools.
Whatever your reason, it’s okay to make choices that fit your needs.
What Happens After You Cancel?
Once you cancel, here’s what to expect:
- Access Ends: You’ll lose access to premium features like AutoSave and cash advances at the end of your billing cycle.
- No More Charges: Empower won’t bill you again unless you resubscribe.
- Data Retention: Some data might remain unless you request account deletion.
- Restart Option: If you change your mind, you can resubscribe, but you won’t get another free trial.
If you’re unsure about canceling, you can always pause and resubscribe later.
FAQs: How to Cancel Empower Subscription
Q. Can I cancel Empower during the free trial?
A. Yes, you can cancel anytime during the 14-day free trial to avoid the $8 monthly fee. Follow the same steps in the app or app store.
Q. Will I get a refund after canceling?
A. Empower doesn’t usually offer refunds for partial months. Cancel before your billing date to avoid extra charges.
Q. How do I know my subscription is canceled?
A. You’ll get a confirmation email or in-app message. If not, check your app store subscriptions or contact support.
Q. Can I restart my Empower subscription later?
A. Absolutely! You can resubscribe through the app or website, but you won’t get another free trial.
Wrapping It Up
Canceling your Empower subscription is pretty simple once you know the steps. Whether you use the app, app store, or contact support, you can wrap it up in just a few minutes. Remember to check your billing cycle, confirm the cancellation, and consider deleting your account if you want a clean break.
If you’re feeling overwhelmed by subscriptions, you’re not alone—lots of people are streamlining their finances these days. Hopefully, this guide made the process clear and stress-free.
Disclaimer: This blog is for informational purposes only and does not constitute financial or legal advice. Always check Empower’s official website or contact their support team for the most up-to-date cancellation policies. The steps provided are based on information available as of April 2025 and may change.
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