Hey there! If you’re reading this, you’re probably wondering how to cancel your DoorDash DashPass subscription. Maybe you’re not ordering food as often, or you’re switching to another delivery service.
Whatever the reason, canceling your DashPass is easier than you might think. In this blog, I’ll walk you through the process step by step, share some tips to make it smooth, and answer common questions. Let’s dive in!
Table of Contents
What Is DoorDash DashPass?
Before we get to the cancellation steps, let’s quickly recap what DashPass is. DoorDash is a popular food delivery service, and DashPass is its premium subscription. For a monthly or annual fee, you get perks like free delivery on orders over $12, lower service fees, and exclusive deals. It’s great for frequent users, but if you’re not using it enough, it might not be worth the cost.
If you’ve decided to cancel subscription, don’t worry. You can do it in just a few minutes through the DoorDash app, website, or other methods. I’ll cover all the options so you can choose what works best for you.
Why Cancel Your DashPass Subscription?
People cancel DashPass for all sorts of reasons. Here are a few common ones:
- Not Ordering Enough: If you’re cooking more at home, you might not need DashPass.
- Cost Concerns: The subscription fee might feel like an extra expense.
- Switching Services: Maybe you’re trying out competitors like Uber Eats or Grubhub.
- Moving: If you’re relocating to an area where DoorDash isn’t available, canceling makes sense.
- Unused Benefits: If you’re not using the free delivery or deals, why keep paying?
No matter your reason, canceling is straightforward. Let’s look at the different ways to do it.
How to Cancel DashPass: Step-by-Step Methods
There are several ways to cancel your DashPass subscription. I’ll break down the most common methods: using the DoorDash app, the website, your mobile device’s app store, or contacting customer support. Follow the steps that match your situation.
Method 1: Cancel Through the DoorDash App
The DoorDash app is the easiest way to cancel for most people. Here’s how to do it:
- Open the App: Launch the DoorDash app on your iPhone or Android device.
- Go to Your Account: Tap the “Account” icon in the bottom right corner.
- Find DashPass Settings: Scroll to “Manage DashPass” and tap it.
- Cancel Subscription: Tap “Cancel DashPass” or “End Subscription.”
- Confirm Your Choice: Select a reason for canceling, then confirm. You’re done!
| Step | Action | Where to Find It |
|---|---|---|
| 1 | Open DoorDash app | Your phone’s home screen |
| 2 | Tap Account icon | Bottom right corner |
| 3 | Select Manage DashPass | Account settings |
| 4 | Tap Cancel DashPass | DashPass settings |
| 5 | Confirm cancellation | Follow prompts |
Tip: Cancel at least 24 hours before your next billing date to avoid being charged for another month. Your DashPass benefits will stay active until the end of your current billing cycle.
Method 2: Cancel Through the DoorDash Website
If you prefer using a computer, you can cancel via the DoorDash website. Here’s how:
- Visit the Website: Go to www.doordash.com and log in.
- Access Your Account: Click your profile icon in the top right corner.
- Go to DashPass: Select “Manage DashPass” from the menu.
- Cancel Subscription: Click “Cancel Subscription” or “End Subscription.”
- Confirm: Follow the prompts, select a reason, and confirm.
This method is great if you’re already on your laptop or don’t have the app installed.
Method 3: Cancel Through the App Store or Google Play
If you subscribed to DashPass through your iPhone or Android device, you might need to cancel via the App Store or Google Play. Here’s how:
For iPhone (App Store)
- Open Settings: Go to the Settings app on your iPhone.
- Tap Your Name: It’s at the top, with “Apple ID, iCloud+, Media & Purchases.”
- Select Subscriptions: Find and tap “Subscriptions.”
- Find DoorDash: Look for DoorDash or DashPass in the list.
- Cancel: Tap “Cancel Subscription” and confirm.
For Android (Google Play)
- Open Google Play: Launch the Google Play Store app.
- Tap Profile: Tap your profile picture in the top right.
- Go to Subscriptions: Select “Payments & Subscriptions,” then “Subscriptions.”
- Select DoorDash: Find DoorDash or DashPass and tap it.
- Cancel: Tap “Cancel Subscription” and follow the prompts.
Note: If you don’t see DashPass in your subscriptions, you likely subscribed directly through DoorDash. Use the app or website method instead.
Method 4: Contact DoorDash Customer Support
If the above methods don’t work or you prefer talking to someone, you can contact DoorDash support. Here are your options:
- Phone: Call (855) 973-1040. Select a language, say “yes” when asked if it’s about your customer account, and request cancellation.
- Email: Send a message to [email protected] with your account details and a cancellation request.
- App Support: In the app, go to “Orders,” select an order, tap “Help,” then “Contact Support.” Type “Cancel DashPass subscription” and follow the prompts.
Customer support is helpful if you’re having trouble or want to confirm your cancellation.
What Happens After You Cancel?
Once you cancel your DashPass, here’s what to expect:
- Benefits Continue: You can use DashPass perks until the end of your current billing period.
- No Refunds: DoorDash doesn’t offer refunds for unused days in the current cycle.
- No More Charges: You won’t be billed for the next cycle if you cancel on time.
- Rejoin Anytime: Want DashPass back? You can resubscribe through the app or website.
If you cancel during a free trial, your benefits stop immediately, so time your cancellation carefully.
Tips for a Smooth Cancellation
Canceling DashPass is usually simple, but here are some tips to avoid hiccups:
- Check Your Subscription Method: If you don’t see DashPass in the app or website, check your App Store or Google Play subscriptions.
- Cancel Early: Do it at least one day before your renewal date to avoid extra charges.
- Save Confirmation: Take a screenshot or save the cancellation email for your records.
- Contact Support if Needed: If the app or website isn’t working, reach out to DoorDash support.
- Review Alternatives: Before canceling, check out services like Grubhub+ or Uber Eats Pass to see if they’re a better fit.
Alternatives to DashPass
If you’re canceling because DashPass isn’t meeting your needs, here are some other food delivery subscriptions to consider:
| Service | Subscription | Key Benefits | Monthly Cost |
|---|---|---|---|
| Grubhub | Grubhub+ | Free delivery, exclusive deals | ~$9.99 |
| Uber Eats | Eats Pass | Free delivery, 5% off orders | ~$9.99 |
| Postmates | Unlimited | Free delivery, member perks | ~$9.99 |
Each service has its own pros and cons, so explore them to find the best match for your lifestyle.
Common Challenges and How to Fix Them
Sometimes, canceling isn’t as smooth as you’d like. Here are a few issues users face and how to handle them:
- No Cancel Button: If you don’t see a cancel option in “Manage DashPass,” try another method, like the website or app store. You might have subscribed through a different platform.
- Missed Payment Issues: If you missed a payment, you may need to pay the outstanding balance before canceling. Contact support for help.
- Dark Patterns: Some users report DoorDash uses tactics like offering discounts to keep you subscribed. Stay focused on the “Cancel” button and ignore pop-ups.
- Wrong Phone Number: If DoorDash sends a verification code to an old number, contact support to update your account details.
If you’re stuck, the customer support team is your best bet. They’re available by phone, email, or in-app chat.
FAQs: How to Cancel DoorDash Subscription
Q: Can I get a refund after canceling DashPass?
A: No, DoorDash doesn’t offer refunds for the current billing period. You can use benefits until the period ends.
Q: How do I know when my billing cycle ends?
A: Check “Manage DashPass” in the app or website. It shows your renewal date.
Q: Can I pause my DashPass instead of canceling?
A: Yes! In “Manage DashPass,” select “Pause DashPass” to temporarily stop your subscription without canceling.
Q: What if I can’t cancel through the app or website?
A: Contact DoorDash support at (855) 973-1040 or [email protected]. They can cancel it for you.
Wrapping It Up
Canceling your DoorDash DashPass subscription is quick and easy once you know the steps. Whether you use the app, website, app store, or customer support, you can wrap it up in just a few minutes.
Remember to cancel at least 24 hours before your next billing date to avoid unwanted charges. If you’re exploring other options, services like Grubhub+ or Uber Eats Pass might be worth a look.
I hope this guide made the process clear and stress-free. If you have more questions, DoorDash’s support team is just a call or email away. Happy ordering (or cooking)!
Disclaimer: The information in this blog is accurate as of April 16, 2025, based on available sources. Always check DoorDash’s official website or contact their support for the latest details. This guide is for informational purposes and does not guarantee specific outcomes.
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