Hey there, student! Are you thinking about canceling your Chegg subscription? Maybe you’ve graduated, finished your semester, or just don’t need those study tools anymore.
Whatever the reason, canceling Chegg is pretty straightforward, and I’m here to walk you through it in a way that’s easy to follow.
Table of Contents
Whether you signed up through Chegg’s website, the App Store, or Google Play, this guide has you covered.
Why Cancel Your Chegg Subscription?
Chegg is awesome for students. It offers textbook solutions, homework help, and even tutoring. But there are plenty of reasons you might want to cancel. Perhaps you’re cutting back on expenses, or you’re switching to another study platform.
Or maybe you just don’t use it enough to justify the monthly fee. No matter your reason, knowing how to cancel properly ensures you won’t get stuck with unwanted charges.
Before we jump into the steps, let’s clarify one thing: canceling your subscription depends on how you signed up. Did you subscribe directly on Chegg.com, or through a third party like Apple’s App Store or Google Play?
Each method has its own process, and I’ll cover them all. Also, uninstalling the Chegg app doesn’t cancel your subscription, so don’t skip these steps!
Canceling a Chegg Subscription on the Website
If you signed up directly through Chegg’s website, canceling is super simple. You’ll need a desktop or laptop computer for this, as the mobile app doesn’t support cancellation. Here’s how to do it:
- Log in to your Chegg account. Head to www.chegg.com and sign in with your email and password.
- Go to “My Account.” Click your profile icon in the top-right corner, then select “My Account.”
- Find your subscriptions. Click the “Orders” tab, then scroll to the “Subscriptions” section.
- Cancel the subscription. Locate the subscription you want to cancel (like Chegg Study or Chegg Writing) and click “Cancel subscription.”
- Explain why you’re canceling. Chegg will ask for a reason. Pick one from the list and click “Continue.”
- Confirm cancellation. Follow the prompts and confirm. You’ll get a confirmation email to your registered email address.
Pro Tip: Save the confirmation email or take a screenshot. It’s proof you canceled, just in case there’s a billing issue later.
| Step | Action |
|---|---|
| 1 | Log in to Chegg.com |
| 2 | Go to “My Account” > “Orders” |
| 3 | Click “Cancel subscription” |
| 4 | Select reason and confirm |
After canceling, you’ll still have access to Chegg’s services until the end of your current billing cycle. So, if you cancel mid-month, you can keep using it until your paid period ends.
Chegg doesn’t offer refunds for partial months, so time your cancellation near the end of your billing cycle to get the most value.
Canceling Through the Apple App Store
Did you subscribe to Chegg through the App Store on your iPhone, iPad, or Mac? If so, you’ll need to cancel through Apple, not Chegg’s website. Here’s how:
- Open the Settings app. On your iPhone or iPad, tap “Settings.”
- Tap your name. It’s at the top of the screen.
- Go to “Subscriptions.” You might need to scroll down a bit.
- Select Chegg. Find Chegg in the list of active subscriptions and tap it.
- Cancel the subscription. Tap “Cancel Subscription” and follow the prompts to confirm.
For Mac users, the process is similar:
- Open the App Store app.
- Click your name. If you don’t see it, click “Sign In.”
- Go to “Account Settings.” Scroll to “Subscriptions” and click “Manage.”
- Cancel Chegg. Find Chegg, click “Edit,” then select “Cancel Subscription.”
You’ll get a confirmation from Apple, and your Chegg access will continue until the billing cycle ends. Double-check your bank statement to ensure no further charges appear.
Canceling Through Google Play
If you subscribed via Google Play on an Android device, you’ll cancel through the Google Play Store. Here’s the step-by-step:
- Open the Google Play Store. Launch the app on your Android device.
- Tap your profile icon. It’s in the top-right corner.
- Go to “Payments and subscriptions.” Select this option from the menu.
- Choose “Subscriptions.” Find Chegg in the list and tap it.
- Cancel the subscription. Tap “Cancel subscription” and follow the instructions.
You can also cancel via a computer:
- Visit play.google.com. Sign in to your Google account.
- Go to “Subscriptions.” Click “My subscriptions” on the left.
- Cancel Chegg. Find Chegg, click “Manage,” then select “Cancel subscription.”
Like with Apple, you’ll retain access until the billing cycle ends. Keep an eye on your email for a confirmation from Google.
Pausing Instead of Canceling
Not ready to fully cancel? Chegg lets you pause your subscription for up to six months. This locks in your current subscription price and keeps your account settings intact without monthly charges. Here’s how to pause:
- Log in to Chegg.com. Use a desktop or laptop.
- Go to “My Account” > “Orders.” Find your subscription.
- Select “Cancel subscription.” Don’t worry, you’re not canceling yet.
- Choose “Pause instead.” Select a pause duration (1–6 months) and confirm.
Pausing is great if you’re on a semester break or plan to return to Chegg later. Just remember, your subscription will automatically resume after the pause period unless you cancel.
Tips to Avoid Extra Charges
Canceling is easy, but mistakes can lead to unexpected charges. Here are some tips to stay safe:
- Check your subscription method. If you signed up through Apple or Google, canceling on Chegg’s website won’t work. Use the right platform.
- Turn off auto-renewal. Double-check that auto-payments are disabled, especially for third-party subscriptions.
- Monitor your bank statements. Look for charges after canceling to catch any errors early.
- Contact customer support if needed. If you’re still being charged, call Chegg at 855-477-0177 or text 408-351-0942.
Using a virtual card service like Privacy can also help. It lets you create unique card numbers for subscriptions, so you can pause or block charges without affecting your main account.
What Happens After Canceling?
Once you cancel, your Chegg account stays active, but you lose access to premium features (like textbook solutions or tutoring) after the billing cycle ends. You can still use free services, like browsing the Chegg marketplace for textbooks.
If you want to delete your account entirely, you’ll need to submit a data deletion request through Chegg’s website. Just make sure you don’t have active subscriptions or textbook rentals first.
If you cancel a subscription like Chegg Study Pack, linked services (like Calm or Busuu) may also end. Save any important study materials or notes before your access expires, as premium content won’t be available post-cancellation.
Things to Consider Before Canceling
Before you hit that cancel button, think about your options. Could a different Chegg plan (like downgrading from Chegg Study Pack to Chegg Study) meet your needs?
You can also update your payment method if your financial situation has changed. If you’re unsure, Chegg’s support team can explain your choices.
Also, check for any discounts or offers. Chegg might tempt you to stay with a lower price or extra perks. If these don’t fit your needs, go ahead and cancel, but it’s worth a look.
| Chegg Subscription | Monthly Cost | Key Features |
|---|---|---|
| Chegg Study | $14.95 | Textbook solutions, Q&A |
| Chegg Study Pack | $19.95 | Math Solver, Writing tools, Calm access |
| Chegg Writing | Varies | Plagiarism checks, citations |
| Chegg Math Solver | Varies | Step-by-step math solutions |
FAQs: How to Cancel Chegg Subscription
Q. Can I get a refund after canceling?
A. Chegg typically doesn’t offer refunds for partial months. You’ll have access until the billing cycle ends, so time your cancellation wisely. If you think you’re eligible for a refund (like for unused tutoring minutes), contact Chegg support.
Q. Can I cancel by phone or email?
A. No, Chegg doesn’t allow cancellations via phone or email. You must cancel through the website, App Store, or Google Play. However, customer support can assist if you run into issues.
Q. What if I forgot my login details?
A. Use the “Forgot Password” link on Chegg’s login page to reset your password. If you’re still stuck, contact support with your account details.
Q. Can I reactivate my subscription later?
A. Yes! Log in to your Chegg account, go to “Subscriptions,” and resubscribe. Note that pricing or settings might change if you rejoin later.
Wrapping It Up
Canceling your Chegg subscription doesn’t have to be a headache. Whether you’re using the website, App Store, or Google Play, the process is quick and user-friendly.
Just follow the steps for your subscription method, double-check for confirmation, and keep an eye on your bank account to avoid surprises.
If you’re taking a break, pausing might be a smarter move than canceling outright. And if you run into trouble, Chegg’s customer support is just a call or text away.
Disclaimer: The information in this blog is current as of April 2025 and based on available sources. Always check Chegg’s official website or contact their support for the latest details on cancellation policies or subscription terms. This guide is for informational purposes only and doesn’t guarantee specific outcomes.
About The Author
