Hey there! So, you’ve been using Canva to create awesome designs, but now you’re thinking it’s time to cancel your subscription. Maybe you’re cutting costs, or perhaps you’re just taking a break from designing. No worries! Canceling your Canva subscription is super easy, and I’m here to walk you through it step by step.
Why You Might Want to Cancel Canva
Canva is a fantastic tool for creating graphics, presentations, and social media posts. Its Pro and Teams plans offer premium features like unlimited templates and a Brand Kit. But sometimes, you might not need those extras. Here are a few reasons people choose to cancel:
Table of Contents
- Budget constraints: You want to save some cash.
- Not using premium features: The free plan might be enough for your needs.
- Trying other tools: You’re exploring alternatives like Adobe Express.
- Temporary break: You’re not designing right now but might return later.
Whatever your reason, canceling is straightforward, and you won’t lose your designs. Let’s get started with the cancellation process.
Before You Cancel: Things to Know
Before you hit that cancel button, here are a few things to keep in mind:
- Access until billing ends: After canceling, you can still use premium features until your current billing period is over.
- Designs stay safe: Your designs and Brand Kit won’t be deleted. They’ll be waiting if you resubscribe.
- No automatic refunds: Canceling stops future payments, but you might not get a refund for the current period.
- Pause option: If you’re on a monthly plan, you can pause your subscription for up to three months instead of canceling.
Got that? Great! Now, let’s look at how to cancel your Canva subscription based on your device or platform.
How to Cancel Canva Subscription on Desktop
If you subscribed to Canva through their website, canceling on a desktop is the easiest way. Follow these steps:
- Log in to Canva: Open your browser, go to Canva.com, and sign in with your account details.
- Go to Account Settings: Click the gear icon in the top-right corner of the homepage.
- Find Billing & Plans: In the left sidebar, select “Billing & plans.”
- Locate Your Subscription: Scroll to the “Subscriptions” section. You’ll see your current plan (Pro or Teams).
- Cancel Subscription: Click the three dots next to your plan, then select “Cancel subscription.”
- Follow Prompts: Canva might ask why you’re canceling. Choose a reason, then click “Continue cancellation.”
- Confirm: Hit “Submit” to finalize. You’ll get a confirmation email.
Tip: Cancel at least one day before your billing cycle renews to avoid charges for the next period.
Here’s a quick table summarizing the steps:
| Step | Action | Where to Click |
|---|---|---|
| 1 | Log in | Canva.com |
| 2 | Account Settings | Gear icon (top-right) |
| 3 | Billing & Plans | Left sidebar |
| 4 | Cancel Subscription | Three dots > Cancel subscription |
How to Cancel Canva Subscription on iOS
If you subscribed via the Canva iOS app or App Store, you’ll need to cancel through your Apple settings. Here’s how:
- Open Settings: Go to the Settings app on your iPhone or iPad.
- Tap Your Name: Find your name at the top of the screen.
- Select Subscriptions: Tap “Subscriptions” to see all active subscriptions.
- Find Canva: Look for Canva in the list. Tap it.
- Cancel Subscription: Tap “Cancel Subscription” and confirm.
Note: You can’t pause a subscription on iOS, and you must use the same device you used to subscribe.
How to Cancel Canva Subscription on Android
For Android users who subscribed through the Google Play Store, here’s the process:
- Open Google Play Store: Launch the Google Play app.
- Tap Your Profile: Click your profile icon in the top-right corner.
- Go to Payments & Subscriptions: Select “Payments & subscriptions,” then tap “Subscriptions.”
- Select Canva: Find Canva in the list and tap it.
- Cancel Subscription: Tap “Cancel Subscription” and follow the prompts to confirm.
Tip: If you don’t see Canva in your subscriptions, you might have subscribed through Canva’s website. Try the desktop steps instead.
How to Cancel Canva Subscription on Mobile Browser
Using Canva on a mobile browser? The steps are similar to the desktop process:
- Visit Canva.com: Open your mobile browser and log in to Canva.
- Access Menu: Tap the three horizontal lines (menu icon) in the bottom-right corner.
- Go to Account Settings: Tap your name, then select “Account settings.”
- Find Billing & Plans: Tap “Billing & plans.”
- Cancel Subscription: Tap the three dots next to your plan, select “Cancel subscription,” and follow the prompts.
Pausing Your Canva Subscription
Not ready to fully cancel? You can pause your Canva Pro subscription for up to three months if you’re on a monthly plan. Here’s how:
- Follow Desktop Steps: Log in, go to “Billing & plans,” and select “Cancel subscription.”
- Choose Pause: When prompted, select “I want to pause my subscription” instead of canceling.
- Confirm Pause: Click “Pause for 3 months.” Canva will send reminders before your plan resumes.
Pausing is great if you’re taking a short break but plan to return. Note that pausing isn’t available for iOS subscriptions.
What Happens After You Cancel?
Once you cancel, here’s what to expect:
- Access to Free Plan: Your account reverts to Canva’s free plan after the billing period ends.
- Limited Features: You’ll lose access to premium templates, images, and tools like Background Remover.
- Designs Stay Intact: All your designs and uploads remain in your account.
- Team Features: If you’re on Canva for Teams, collaboration tools may be limited.
If you change your mind, you can resubscribe anytime to regain premium features. Your Brand Kit and designs will be ready to go!
Troubleshooting Common Issues
Having trouble canceling? Try these fixes:
- Wrong Account: Ensure you’re logged into the correct Canva account. Check if you used a different email or social media login.
- Payment Issues: If your last payment failed, settle it before canceling.
- Option Not Visible: If you don’t see “Cancel subscription,” you might have subscribed via an app. Use the iOS or Android steps.
- Contact Support: Still stuck? Reach out to Canva’s support team with your account details.
Requesting a Refund
Canva’s refund policy is limited, but you might be eligible in some cases:
- Yearly Plans: If you cancel within 30 days of purchasing a yearly plan, you may get a full refund.
- Monthly Plans: Refunds are rare, but you can contact Canva support to ask.
- How to Request: Submit a refund request via Canva’s website or through the App Store/Google Play if you subscribed there.
Always check Canva’s refund policy for the latest details.
Tips to Avoid Unwanted Charges
To keep your wallet happy, try these tips:
- Cancel Early: Cancel at least 24 hours before your billing cycle renews.
- Check Multiple Accounts: If you have multiple Canva accounts, ensure you’re canceling the right one.
- Monitor Billing: Keep an eye on your credit card statements for unexpected charges.
- Use Virtual Cards: Tools like Privacy or Revuto can help block auto-renewals.
FAQs: How to Cancel Canva Subscription
Q. Can I still use Canva after canceling?
A. Yes, your account switches to the free plan. You can still create and edit designs but with fewer features.
Q. Will my designs be deleted?
A. No, your designs and Brand Kit stay safe in your account, even on the free plan.
Q. How do I know my subscription is canceled?
A. You’ll receive a confirmation email from Canva. Check your “Billing & plans” section to confirm the status.
Q. Can I cancel a free trial?
A. Yes, follow the same steps to cancel a free trial. Do it before the trial ends to avoid charges.
Conclusion
Canceling your Canva subscription is a breeze once you know the steps. Whether you’re using a desktop, iOS, Android, or mobile browser, the process takes just a few minutes. You can also pause your plan if you’re not ready to say goodbye forever.
Your designs stay safe, and you can always return to Canva’s premium features later. If you run into issues, Canva’s support team is there to help. Now that you’re armed with this guide, you can manage your subscription like a pro!
Disclaimer: The information in this blog is accurate as of April 2025, based on Canva’s official website and other reliable sources. Policies and processes may change, so always check Canva’s Help Center for the latest details. This guide is for informational purposes and does not guarantee specific outcomes, like refunds.
About The Author
