Amazon Prime is a fantastic service for many. It offers fast shipping, exclusive deals, and access to streaming content. But sometimes, you might decide it’s not for you. Maybe you’re cutting back on subscriptions, or you don’t use the benefits enough. Whatever the reason, canceling your Amazon Prime membership is straightforward.
Why Cancel Amazon Prime?
Before diving into the how-to, let’s talk about why you might want to cancel. Amazon Prime costs $14.99 per month or $139 per year in the U.S. (prices may vary by country). If you’re not using the benefits like free two-day shipping, Prime Video, or Prime Music, it might feel like money down the drain.
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Some people sign up for a free trial and forget to cancel before the billing starts. Others might be tightening their budget. No matter your reason, Amazon makes it fairly easy to end your membership.
Things to Know Before Canceling
Canceling your Amazon Prime membership isn’t complicated, but there are a few things to keep in mind. This will help you avoid surprises or regrets later.
- Membership Status: Check if you’re on a monthly or yearly plan. Annual members may be eligible for a partial refund if they cancel early in the billing cycle.
- Benefits End Immediately: Once you cancel, you lose access to Prime benefits like free shipping and streaming services.
- Pending Orders: If you have orders with Prime shipping, they’ll still arrive as promised if placed before cancellation.
- Free Trial Users: If you’re in a 30-day free trial, canceling ensures you won’t be charged when the trial ends.
Here’s a quick table to summarize:
| Membership Type | Refund Eligibility | Benefits After Cancellation |
|---|---|---|
| Monthly | No refund | End immediately |
| Annual | Partial refund (if early in cycle) | End immediately |
| Free Trial | No charge if canceled | End immediately |
How to Cancel Amazon Prime on a Computer
Canceling your membership is easiest on a computer. Follow these steps to do it quickly.
- Log In to Your Amazon Account: Go to Amazon.com and sign in with your email and password.
- Go to Your Prime Membership: Hover over “Account & Lists” in the top-right corner. Click “Your Prime Membership” from the dropdown menu.
- Find the Cancel Option: On the Prime Membership page, look for “Manage Membership.” Click it, then select “End Membership.”
- Confirm Cancellation: Amazon will ask you to confirm. They might show you the benefits you’re losing. Click “Cancel Membership” or “End Now” to finalize.
- Check for Confirmation: You’ll get an email confirming your cancellation. Keep it for your records.
These steps usually take less than five minutes. If you’re on an annual plan, Amazon will let you know if you’re eligible for a refund.
How to Cancel Amazon Prime on a Mobile Device
If you prefer using your phone or tablet, you can cancel through the Amazon app or a mobile browser. Here’s how.
Using the Amazon App
- Open the Amazon app and sign in.
- Tap the three-line menu (☰) in the bottom-right corner.
- Go to “Your Account” > “Manage Prime Membership.”
- Tap “Manage Membership” and select “End Membership.”
- Follow the prompts to confirm cancellation.
Using a Mobile Browser
- Visit Amazon.com on your browser and log in.
- Tap “Account & Lists” and select “Your Prime Membership.”
- Follow the same steps as on a computer to cancel.
The mobile process is just as simple, but the app is often faster.
How to Cancel Amazon Prime by Contacting Customer Service
If you run into issues or prefer talking to someone, you can contact Amazon’s customer service. Here’s how to do it.
- Phone: Call Amazon at 1-888-280-4331 (U.S.). Have your account details ready. A representative will guide you through cancellation.
- Live Chat: Go to Amazon’s “Help” page, click “Contact Us,” and select the chat option. Explain that you want to cancel Prime.
- Email: Use the “Contact Us” form on Amazon’s website to send a cancellation request. This method may take longer.
Customer service is available 24/7, so you can reach out anytime. Be clear that you want to cancel to avoid delays.
What Happens After You Cancel?
Once you cancel, your Prime benefits stop immediately. You won’t have access to free shipping, Prime Video, or other perks. If you’re on an annual plan, you might get a partial refund based on how much time is left in your billing cycle.
Amazon will send you an email with refund details if applicable. Keep an eye on your bank statement to ensure the refund processes correctly.
If you change your mind, you can always resubscribe later. Your account won’t be deleted, and your shopping history will remain intact.
Tips to Avoid Unwanted Charges
Nobody likes surprise charges. Here are some tips to make sure you don’t get billed after canceling.
- Set a Reminder for Free Trials: Mark your calendar a few days before the trial ends to cancel in time.
- Check Auto-Renew Settings: Ensure auto-renew is off if you don’t want to be charged again.
- Monitor Your Email: Amazon sends billing reminders. Don’t ignore them.
- Double-Check Cancellation: Log back into your account to confirm your membership is inactive.
Following these steps keeps your wallet safe from unexpected fees.
Alternatives to Canceling
Not sure if you want to cancel completely? Amazon offers a few options to adjust your membership.
- Switch to Monthly Billing: If the annual fee feels too high, switch to a monthly plan for more flexibility.
- Share Your Membership: Amazon allows you to share Prime benefits with one other adult in your household.
- Pause Your Membership: While Amazon doesn’t officially offer a pause option, you can contact customer service to discuss alternatives.
These options might save you money without losing access to Prime.
FAQs: How to Cancel Amazon Prime Membership
Q. Will I get a refund if I cancel my annual Prime membership?
A. Yes, if you cancel early in your billing cycle, you may get a partial refund. The amount depends on how much time is left and how often you used Prime benefits.
Q. Can I still use Prime benefits after canceling?
A. No, your benefits end immediately after cancellation. However, orders placed before canceling will still ship with Prime benefits.
Q. How do I know if my cancellation went through?
A. Amazon will send a confirmation email. You can also check your Prime Membership page to see if it’s inactive.
Q. Can I rejoin Amazon Prime after canceling?
A. Yes, you can resubscribe anytime through your Amazon account. You might even get another free trial if you haven’t had one recently.
Wrapping Up
Canceling your Amazon Prime membership is quick and easy, whether you do it on a computer, mobile device, or through customer service. Just follow the steps I’ve outlined, and you’ll be done in no time.
Before you cancel, double-check your membership type and refund eligibility to avoid surprises. If you’re unsure about canceling, explore alternatives like switching to a monthly plan or sharing benefits with someone else.
I hope this guide makes the process stress-free for you. If you have more questions, Amazon’s customer service is always ready to help. Happy shopping, with or without Prime!
Disclaimer: This blog is for informational purposes only. The steps and information provided are accurate as of April 29, 2025, but Amazon’s policies and processes may change. Always check Amazon’s official website or contact their customer service for the most up-to-date details. The author is not affiliated with Amazon and assumes no liability for actions taken based on this guide.
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