Last Updated: June 28, 2026
At ExplainCharges.com, our goal is to publish accurate, clear, and practical information that helps consumers understand unfamiliar credit card charges, bank statement descriptors, subscription billing, and payment-related issues. We recognize that financial information must be presented responsibly, and we are committed to maintaining high editorial standards.
Our Commitment to Accuracy
Every article published on ExplainCharges.com is reviewed before publication to ensure that the information is accurate, understandable, and based on reliable sources available at the time of writing.
Our editorial team strives to:
- Verify factual claims before publication.
- Clearly distinguish verified facts from opinions or recommendations.
- Update articles when new information becomes available.
- Correct factual errors promptly after they are identified.
Sources We Use
When researching articles, we rely on reputable and authoritative sources whenever possible, including:
- Official merchant or company websites
- Bank and credit union websites
- Payment processor documentation
- Government agencies
- Consumer protection organizations
- Official customer support documentation
- Terms of Service, billing policies, and subscription agreements
- Publicly available regulatory filings or announcements
When discussing a specific billing descriptor or merchant charge, we attempt to verify information directly from official sources whenever they are available.
Research Process
Before publishing an article, our writers typically:
- Identify the billing descriptor or merchant name.
- Research official company information.
- Review the merchant’s billing and subscription policies.
- Verify available contact information.
- Cross-reference multiple reliable sources.
- Review the article for clarity and factual consistency.
AI-Assisted Content
Some articles may be created or improved with the assistance of artificial intelligence tools to enhance clarity, organization, and readability.
However:
- AI does not replace human editorial review.
- Every article is reviewed by a human editor before publication.
- Information is verified against trusted sources whenever possible.
- AI-generated content is never published without editorial oversight.
Corrections Policy
Despite our best efforts, mistakes can occasionally occur.
If we discover that an article contains inaccurate, outdated, or misleading information, we will:
- Correct the information as quickly as reasonably possible.
- Update the article when significant changes occur.
- Remove inaccurate information if it cannot be verified.
We value reader feedback and encourage users to report potential errors.
What We Do Not Guarantee
Billing descriptors and merchant names can change over time. Companies may update their subscription policies, customer service procedures, pricing, or contact information without notice.
For this reason:
- We cannot guarantee that every billing descriptor will remain unchanged.
- We encourage readers to verify important information directly with the merchant or their financial institution.
- Our articles should not be considered official statements from any company.
Independence
ExplainCharges.com is an independent informational website.
Unless explicitly stated, we are not affiliated with:
- Banks
- Credit card issuers
- Merchants
- Subscription services
- Payment processors
- Government agencies
Company names, logos, and trademarks remain the property of their respective owners and are used only for identification and informational purposes.
Reader Feedback
If you believe an article contains an error or outdated information, we welcome your feedback.
Please include:
- The article URL
- The information you believe is incorrect
- Supporting evidence or an official source, if available
You can contact us through our Contact page or by emailing contact@explaincharges.com.
Our Promise
Our mission is simple:
To provide clear, accurate, and trustworthy information that helps consumers understand unfamiliar charges on their financial statements while maintaining transparency, editorial independence, and a commitment to continuous improvement.