Editorial Policy

Last Updated: June 28, 2026

At ExplainCharges.com, our mission is to help consumers understand unfamiliar charges that appear on their credit card and bank statements. We publish clear, accurate, and unbiased information about billing descriptors, recurring subscriptions, merchant charges, and payment-related topics so readers can make informed decisions.

This Editorial Policy explains how we create, review, and maintain our content.

Our Editorial Mission

Our goal is to provide trustworthy educational content that helps readers:

  • Identify unfamiliar charges on bank and credit card statements.
  • Understand recurring subscription payments.
  • Learn how to verify whether a charge is legitimate.
  • Find official customer support information when available.
  • Understand available options for resolving unauthorized or disputed charges.

Our content is designed for informational and educational purposes only and should not be considered financial, legal, or professional advice.

Editorial Principles

Every article published on ExplainCharges.com is guided by the following principles:

Accuracy

We strive to publish accurate and well-researched information using reliable and authoritative sources whenever possible.

Clarity

Financial terminology can be confusing. We write in plain language so readers can quickly understand complex billing information.

Independence

Our editorial decisions are made independently and are never influenced by advertisers, affiliate partners, or outside organizations.

Transparency

If an article contains affiliate links or sponsored content, we clearly disclose that relationship.

Reader-First Approach

Our primary objective is to help readers understand charges and billing practices—not to promote products or services.

Our Research Process

Before publishing an article, our editorial team may:

  • Research official merchant websites.
  • Review billing descriptors and publicly available payment information.
  • Verify customer support contact details.
  • Review subscription terms and cancellation policies.
  • Compare information from multiple reliable sources.
  • Review consumer protection guidance when relevant.

Whenever possible, information is verified using official company resources.

Content Review Process

Every article goes through an editorial review before publication.

The review process includes:

  • Fact verification
  • Grammar and readability review
  • Consistency checks
  • Internal link review
  • Formatting and usability improvements

Articles may be updated after publication if new information becomes available.

Content Updates

Financial products, subscription services, merchant policies, and billing practices change over time.

To keep our content useful, we periodically review published articles and update them when necessary.

Updates may include:

  • New contact information
  • Changes in cancellation procedures
  • Updated billing descriptors
  • New subscription policies
  • Improved explanations
  • Additional official sources

When significant updates are made, the article’s “Last Updated” date is revised.

AI-Assisted Content

We may use artificial intelligence tools to assist with drafting, organizing, or improving content.

However:

  • AI does not replace human editorial judgment.
  • Every article is reviewed by a human editor before publication.
  • Facts are verified using reliable sources whenever possible.
  • AI-generated content is edited for accuracy, clarity, and usefulness.

Editorial Independence

ExplainCharges.com operates independently.

We do not accept payment in exchange for favorable reviews, rankings, or recommendations.

Editorial decisions are based solely on our assessment of what will best help readers understand billing-related topics.

Affiliate Relationships and Advertising

Some pages may contain affiliate links.

If a reader purchases a product or service through one of these links, ExplainCharges.com may earn a commission at no additional cost to the reader.

Affiliate relationships do not influence our editorial opinions or recommendations.

We also display advertising to help support the operation of the website. Advertisements are clearly separate from our editorial content.

Corrections Policy

We are committed to correcting factual errors promptly.

If inaccurate or outdated information is identified, we will review the issue and make corrections when appropriate.

Readers who notice potential errors are encouraged to contact us with supporting information.

Reader Feedback

We value feedback from our readers.

Suggestions, corrections, and comments help us improve the quality and accuracy of our content.

If you believe an article contains incorrect or outdated information, please contact us through our Contact page or email contact@explaincharges.com.

Editorial Ethics

Our editorial team is committed to:

  • Publishing honest and unbiased information.
  • Respecting reader privacy.
  • Clearly separating editorial content from advertising.
  • Correcting mistakes transparently.
  • Avoiding misleading headlines or exaggerated claims.
  • Providing practical, consumer-focused guidance.

Trademarks and Company Names

All company names, product names, logos, trademarks, and service marks mentioned on ExplainCharges.com remain the property of their respective owners.

Their use is solely for identification, commentary, and informational purposes and does not imply endorsement, sponsorship, or affiliation unless explicitly stated.

Contact Us

If you have questions about this Editorial Policy or our editorial standards, please contact us at:

Email: contact@explaincharges.com

We are committed to maintaining accurate, transparent, and trustworthy content that helps consumers better understand charges appearing on their financial statements.