If you’ve noticed a Covetrus charge on credit card, it might have raised some questions. What is Covetrus? Why is this charge appearing on your statement? Is it something to worry about?
What is Covetrus?
Covetrus is a company that provides animal health products and services. It offers supplies to veterinary professionals, pet owners, and animal care providers. They provide a wide range of services, including medical products, technology, and pharmacy services. If you or someone in your household has purchased any pet-related medical supplies, medications, or veterinary services, this charge could be related to that.
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Covetrus operates across many countries, supplying both prescription and non-prescription products. Their services extend to managing online pharmacies, processing veterinary clinic payments, and helping clinics handle customer orders.
Why Is There a Covetrus Charge on Credit Card?
Here are a few reasons why you might see a Covetrus charge on credit card:
- Veterinary Purchases: If you recently visited a veterinary clinic, it’s possible the clinic uses Covetrus to process payments for services or medication. This could be for vaccinations, surgeries, or prescription medicines.
- Online Orders: Covetrus also manages online pharmacies where pet owners can order medication or other pet-related products. If you’ve made such an order, the charge may appear under Covetrus.
- Recurring Subscriptions: If you have a subscription or automatic refill for pet medications or supplies, Covetrus might be the company handling that order. Automatic payments for these subscriptions will reflect Covetrus as the merchant.
- Clinic Software Services: Some veterinary clinics use software provided by Covetrus for managing their practice. Payments for services rendered at these clinics might be processed through Covetrus, resulting in the charge on your card.
How to Identify the Covetrus charge on credit card
It’s essential to review your credit card statement and think about any recent purchases or services related to pets or veterinary clinics. Sometimes, the name Covetrus may not immediately ring a bell because you interacted with a different company (e.g., a local veterinary clinic), but Covetrus handled the backend processing.
Here’s how you can identify if the charge is legitimate:
- Check Recent Purchases: Review your recent veterinary visits or online purchases for pet products. If you or a family member bought something related to pet care, the charge is likely legitimate.
- Contact Your Vet: If you don’t recognize the charge but have visited a vet recently, call the clinic. Ask if they use Covetrus for payment processing. They can confirm if the charge is related to services they provided.
- Look at the Amount: Compare the amount of the Covetrus charge with any recent pet-related purchases. A matching amount will confirm the charge is likely connected to that purchase.
What to Do if You Don’t Recognize the Charge
If you’re sure that you haven’t made any purchases related to Covetrus, or you don’t have pets, here’s what to do:
- Contact Covetrus: Reach out to Covetrus directly. You can call their customer service to inquire about the charge. Provide them with the transaction details from your credit card statement to help them investigate the issue.
- Check with Your Family: If you live with other people, check if anyone else in the household made a pet-related purchase. Sometimes charges appear unfamiliar because someone else in the house placed an order.
- Dispute the Charge: If you cannot figure out where the charge came from and believe it is fraudulent, you should contact your credit card company to dispute the charge. They will investigate and help you remove any unauthorized transactions.
Avoiding Unauthorized Charges
To avoid unwanted charges, always monitor your credit card statement regularly. Make sure you know who is using your card and for what purposes. It’s also a good idea to:
Set Purchase Alerts: Most credit card companies offer alert services. You can get notified via text or email when certain transactions occur. This will help you catch any unauthorized or suspicious activity quickly.
Use Different Payment Methods: When shopping online, especially for recurring services like pet medication, use payment methods like PayPal, which might offer extra layers of protection.
Conclusion
A Covetrus charge on credit card is most likely related to pet care or veterinary services. It’s not uncommon to see their name on transactions if you’ve purchased pet medications or visited a veterinary clinic that uses their payment system. However, if the charge seems unfamiliar or suspicious, there are steps you can take to investigate and resolve the issue. By being vigilant with your credit card statements, you can avoid surprises and ensure all charges are legitimate.
FAQs: Covetrus charge on credit card
Q. Why is Covetrus charging my credit card?
A. Covetrus processes payments for veterinary clinics and pet product purchases. If you’ve bought pet-related items or visited a vet, the charge might be linked to those services.
Q. What should I do if I don’t recognize the Covetrus charge on credit card?
A. First, review recent purchases or check with your vet. If you still don’t recognize it, contact Covetrus or your credit card company to dispute the charge.
Q. How can I avoid unauthorized charges from Covetrus?
A. Monitor your credit card statements, set up purchase alerts, and verify purchases regularly. You can also use secure payment methods when shopping online.
Disclaimer
The information provided in this article is for general informational purposes only and should not be considered as financial or legal advice. Please contact your financial institution or a legal advisor for advice specific to your situation.
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