Last Updated: June 28, 2026
At ExplainCharges.com, we are committed to publishing accurate, reliable, and up-to-date information about credit card charges, bank statement descriptors, subscription billing, and consumer payment topics.
Despite our editorial review process, errors or outdated information may occasionally appear. This Corrections Policy explains how we identify, review, and correct such issues.
Our Commitment
Accuracy is one of our core editorial values. If we discover that content on ExplainCharges.com contains incorrect, misleading, or outdated information, we will review the issue and make appropriate corrections as promptly as reasonably possible.
We believe transparency helps build trust with our readers, and we are committed to correcting factual errors rather than quietly ignoring them.
Types of Corrections
We may update content for a variety of reasons, including:
- Incorrect factual information
- Outdated merchant contact details
- Changes to subscription cancellation procedures
- Updated billing descriptors
- Changes to company policies or pricing
- Broken or outdated links
- Grammar, spelling, or formatting improvements
- Clarifications that improve reader understanding
How Corrections Are Made
When an issue is identified, our editorial team will:
- Review the reported information.
- Verify the facts using reliable and authoritative sources.
- Update the article if a correction is warranted.
- Revise the “Last Updated” date when significant factual changes are made.
Minor edits, such as grammar, spelling, formatting, or typographical corrections, may be made without a formal correction notice.
Reader Feedback
We welcome feedback from our readers and appreciate reports of potential errors or outdated information.
If you believe an article contains inaccurate information, please include:
- The URL of the article
- A description of the issue
- Supporting evidence or an official source, if available
We carefully review every correction request.
Our Review Process
Not every reported issue results in a correction.
Before making changes, we verify information using reliable sources such as:
- Official merchant websites
- Bank or credit union websites
- Payment processor documentation
- Government agencies
- Consumer protection organizations
- Official customer support documentation
If the information cannot be independently verified, we may choose not to make changes until additional evidence becomes available.
Article Updates
Many articles are periodically reviewed to reflect changes in:
- Merchant billing practices
- Subscription terms
- Customer support information
- Payment processing procedures
- Consumer protection guidance
These updates help ensure our content remains useful and accurate over time.
What We Do Not Correct
We generally do not revise articles solely because:
- A reader disagrees with an opinion or recommendation.
- A company changes its branding without affecting the factual content.
- Minor stylistic preferences are suggested.
- Information cannot be verified through reliable sources.
Reporting an Error
To report an error, please contact us at:
Email: contact@explaincharges.com
When possible, include supporting documentation or links to official sources to help us investigate your report more efficiently.
Continuous Improvement
Maintaining accurate content is an ongoing process. We regularly review existing articles and update them when new information becomes available.
Our goal is to provide consumers with trustworthy, easy-to-understand information that helps them identify unfamiliar charges and make informed decisions regarding their financial accounts.