Hey there, have you ever checked your credit card statement and spotted a mysterious Cardinal Blue So charge on credit card or something similar? You’re not alone.
Many people panic when they see unfamiliar names pop up on their bills. It could be from a forgotten purchase or even a subscription you signed up for ages ago. We’ll break it down step by step.
Table of Contents
Understanding Cardinal Blue Software
First things first, let’s talk about who Cardinal Blue Software is. They’re a tech company based in Taipei, Taiwan. They create popular mobile apps that help people edit photos and make collages.
Their biggest hit is PicCollage, an app where you can mix pictures, add stickers, text, and even GIFs to create fun designs.
It’s available on iOS, Android, and Windows, and millions of users love it for sharing memories on social media.
Cardinal Blue also has other apps like BEAM, a magic photo editor that uses AI to enhance images, and wordPOP for custom fonts.
These apps often include free versions, but they make money through in-app purchases. That means you might buy extra features, like premium templates or ad removal, right inside the app.
When a charge appears as “Cardinal Blue So” on your statement, it’s likely short for Cardinal Blue Software. Banks sometimes abbreviate company names due to space limits.
The “So” part could stand for “Software,” and it might include “Taipei City TW” to show the location. If you’ve used one of their apps recently, this could be the source.
Why Does This Charge Show Up?
Charges from Cardinal Blue usually come from in-app buys or subscriptions.
Here’s how it happens:
- In-App Purchases: You download PicCollage for free, but then you pay for special stickers or layouts. These can range from $0.99 to $9.99.
- Subscriptions: Some apps offer monthly or yearly plans for unlimited access. For example, their Club BEAM subscription might cost $7.99 a month or $39.99 a year.
- Family Sharing or Kids’ Devices: If your child uses your linked account on their phone, they might make purchases without you knowing.
- Trial Periods: You sign up for a free trial, forget to cancel, and get hit with the full charge.
These transactions process through app stores like Google Play or Apple App Store.
But on your card, it shows as the developer’s name, not the store. That’s why it looks odd at first glance.
Think about your recent activity. Did you edit photos for a birthday card or a social post? That might jog your memory.
Is the Charge Legitimate or a Scam?
Most times, a Cardinal Blue So charge is legit if you’ve used their apps. But fraud happens, so stay alert.
Scammers can mimic real companies or hack accounts to make small buys that test the waters.
To spot the difference:
- Check the Amount: Real charges are often small, like under $10 for one-time buys. Big amounts could be red flags.
- Look at the Date: Match it to when you last used an app.
- See the Description: It might say “Cardinal Blue Software Taipei” or include a transaction ID.
If it seems off, don’t ignore it. Small unauthorized charges can lead to bigger problems if thieves confirm your card works.
How to Verify the Charge
Don’t worry, verifying is easy.
Follow these steps:
- Review Your App History: Open the App Store or Google Play. Go to your account settings and check purchase history. Look for PicCollage or other Cardinal Blue apps.
- Check Email Receipts: Search your inbox for emails from Apple, Google, or Cardinal Blue. They send confirmations for every buy.
- Contact the App Store: If it’s through Apple, use their support site to report a problem. Google has a similar refund request form.
- Call Your Bank: Share the charge details. They can provide more info or block future ones.
Here’s a quick table to help you compare common charge amounts from their apps:
| App Name | Common Charge Types | Typical Amounts |
|---|---|---|
| PicCollage | Sticker packs, ad removal | $0.99 – $4.99 |
| BEAM | Club subscription, credits | $4.99 – $39.99 |
| wordPOP | Custom fonts | $1.99 – $7.99 |
This table shows what to expect. If your charge matches, it’s probably fine.
What to Do If the Charge Is Unauthorized
If you’re sure it’s not yours, act fast.
Time is key to getting your money back.
- Dispute with Your Card Issuer: Call the number on your card. Explain it’s unauthorized. They must investigate under the Fair Credit Billing Act, and you won’t pay while they check.
- Cancel Subscriptions: In the app or store settings, turn off auto-renew.
- Change Passwords: Update your app store and email passwords. Use strong ones and enable two-factor authentication.
- Monitor Your Accounts: Watch for more odd charges. Set up alerts for transactions over a certain amount.
In rare cases, it could be a billing error from the company. Reach out to Cardinal Blue support through their website or app. They’re responsive and can refund if needed.
Remember, credit cards offer better protection than debit cards for disputes. If possible, use credit for online buys.
Tips to Avoid Surprise Charges in the Future
Prevention is better than cure.
Here are some simple ways to stay safe:
- Set Up Purchase Approvals: On family accounts, require passwords for buys.
- Use Virtual Cards: Some banks offer one-time card numbers for online shopping.
- Review Statements Monthly: Make it a habit to scan your bill.
- Opt for Free Alternatives: If you don’t need premium features, stick to basic versions.
By staying proactive, you’ll spot issues early.
FAQs: Cardinal Blue So Charge on Credit Card
Q. What is Cardinal Blue So on my credit card?
A. It’s likely a charge from Cardinal Blue Software for in-app purchases in apps like PicCollage. The name is abbreviated on statements.
Q. How do I cancel a subscription from Cardinal Blue?
A. Go to your app store settings, find subscriptions, and select the app to cancel. Or contact their support.
Q. Can I get a refund for a Cardinal Blue charge?
A. Yes, if it’s recent. Request through the app store or email Cardinal Blue. They often approve for accidental buys.
Conclusion
We’ve covered the basics of the Cardinal Blue So charge on credit card, from what it is to how to handle it. Most times, it’s just a reminder of that fun photo edit you did.
But if it’s not, take quick action to protect your money. Now you know how to investigate and prevent future surprises. Stay smart with your spending.
Disclaimer: This post is for informational purposes only and not financial advice. Always consult your bank or a professional for personal situations. Information is based on general knowledge as of August 2025 and may change.