An ACT Dallas TX charge on your credit card can feel confusing if you don’t remember buying anything from a company called ACT.
In many cases, the descriptor may come from ACTIVE Network, an event registration and payment company with longstanding business ties to the Dallas area.
You may have used ACTIVE while registering for a race, sports league, camp, recreation program, or other activity. A separate possibility is an ACTIVE Advantage membership charge.
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What Is an ACT Dallas TX Charge on Credit Card?
An ACT Dallas TX charge on credit card activity typically may be connected with ACTIVE Network. ACTIVE’s own customer information says transactions it processes commonly appear with ACT* at the beginning of the credit card descriptor.
ACTIVE provides registration and payment systems for many organizations. You may never have intentionally visited ACTIVE.com even though your payment went through its software.
The text appearing after ACT* is important. It often identifies the organization or event that actually received your registration.
For example, a statement may contain ACT followed by the abbreviated name of a marathon, camp, parks department, or sports organization.
What Is ACTIVE Network?
ACTIVE Network provides online registration and payment technology for activities and events.
Its systems are used for:
- Marathons and running events
- Triathlons
- Sports leagues
- Summer camps
- Recreation programs
- Classes
- Conferences
- Golf reservations
- Community events
- Memberships
ACTIVE has historically listed a Dallas corporate address at 717 N. Harwood Street. More recent terms also reference offices elsewhere in Texas, so the city shown by your card issuer may reflect older merchant information.
That means seeing Dallas does not necessarily mean you personally made a purchase in Dallas.
Why Does the Charge Start With ACT?
ACTIVE’s official consumer FAQ says charges from its platform can begin with ACT*. The company says the words after that prefix may help you identify the event or organization.
A descriptor might look similar to:
- ACT*EVENT NAME
- ACT*SPORTS LEAGUE
- ACT*PARKS AND REC
- ACT*MOTIV SPORTS
- ACT*AADV
- ACT*YRRENEW-AADV
The exact wording may vary by bank, card network, and registration platform.
Pro Tip: Look at every character after
ACT*. Searching the full descriptor is generally much more useful than searching only “ACT Dallas TX.”
Could It Be a Race or Event Registration?
Yes. This is one of the most common explanations.
ACTIVE processes registrations for running events and other sports activities. Consumer reports involving descriptors such as ACT*MOTIV SPORTS often turn out to be race registrations.
You may also have registered a child for a camp, swimming program, soccer league, or city recreation class.
Think about activity registrations made near the charge date. Check your email for registration confirmations and receipts.
A family member may also have used your card.
Could It Be ACTIVE Advantage?
Yes, especially if the charge is $99.95.
ACTIVE currently offers a paid program called ACTIVE Advantage. Its published price is $99.95 per year.
Some current offers begin with a 30-day trial. Unless canceled before the end of the trial, the membership may convert to an annual plan and renew each year.
ACTIVE’s current trial terms say the saved credit card can be charged $99.95 after the trial ends.
| Statement clue | Possible explanation |
|---|---|
| ACT plus event name | Registration or activity purchase |
| ACT*AADV | ACTIVE Advantage membership |
| ACT*YRRENEW-AADV | Annual ACTIVE Advantage renewal |
| $99.95 | May match current ACTIVE Advantage annual fee |
| Small event-specific amount | Registration or processing charge |
The amount alone does not confirm the merchant. Check the full descriptor and your ACTIVE account.
Why Don’t You Remember Joining ACTIVE Advantage?
Some consumers report that they noticed the membership only after registering for another event.
ACTIVE currently presents Advantage trial offers during some online registrations. Its terms state that customers who accept the offer can be charged after the trial unless they cancel.
BBB complaints include many consumers who say they did not realize they had enrolled. Recent Trustpilot reviews describe similar experiences.
These complaints are individual reports. They do not prove that your particular charge was unauthorized.
There is also regulatory history worth knowing. The Consumer Financial Protection Bureau sued ACTIVE Network in 2022 and alleged deceptive enrollment practices involving ACTIVE Advantage.
That lawsuit did not result in a final finding of liability. The parties voluntarily dismissed the case with prejudice in April 2025, and the court closed it in May 2025.
Is ACTIVE Network Legitimate?
ACTIVE Network is a real event registration and software company. Its services are used by sports organizations, camps, recreation departments, and other groups.
BBB currently lists ACTIVE Network with a C rating and says it is not BBB accredited. The profile contains hundreds of recent complaints, many involving billing and ACTIVE Advantage.
Trustpilot currently shows a low rating for Active.com, with many reviews mentioning unexpected membership fees or difficulties with registrations and customer service.
These ratings provide consumer context, but they do not determine whether your individual ACT charge is correct.
How to Verify an ACT Dallas TX Charge
Start by reviewing the exact merchant descriptor, amount, and date.
Then search your email for:
- ACTIVE
- Active.com
- ACTIVE Advantage
- The descriptor text after ACT
- Race registration
- Camp registration
- Recreation program
- The exact dollar amount
Also ask other authorized card users.
If you have an ACTIVE.com account, sign in and review your registrations and ACTIVE Advantage status.
ACTIVE’s customer FAQ currently lists 877-228-4881 for help identifying ACT-prefixed transactions.
How to Cancel ACTIVE Advantage
If the charge is an ACTIVE Advantage membership and you no longer want it, ACTIVE currently provides several cancellation options.
You can generally:
- Sign in to ACTIVE.com.
- Open My Account.
- Find the ACTIVE Advantage section.
- Select the option not to renew.
- Save confirmation.
ACTIVE also currently lists ActiveAdvantage@ACTIVE.com for membership cancellation.
Its FAQ lists 866-561-0647 for ACTIVE Advantage account and cancellation questions.
Common Mistakes: Don’t cancel only the race registration and assume ACTIVE Advantage also ends. Event registration and the Advantage membership can be separate transactions.
Can You Get a Refund for ACTIVE Advantage?
ACTIVE currently advertises a Member Satisfaction Pledge.
The company says you may cancel an annual ACTIVE Advantage membership and request a prorated refund of the annual membership fee. The exact amount may depend on how much of the membership period has passed.
If you recently noticed the charge, contact ACTIVE promptly.
Keep your cancellation email and any refund confirmation. Check your next statements to make sure automatic renewal has stopped.
An event-registration refund follows different rules. The event organizer may control whether registration fees are refundable unless you purchased a separate eligible refund product.
What If You Never Registered for Anything?
Take the charge more seriously if you have no ACTIVE account, no event registration, and no family member recognizes the payment.
Contact ACTIVE and ask whether it can identify the transaction from the descriptor, date, and amount.
Do not provide your full credit card number through ordinary email.
If the transaction still cannot be explained, call the number on the back of your credit card. Tell the issuer that you do not recognize the ACT Dallas TX payment.
Your issuer may provide additional merchant information, open a dispute, or replace your card if it believes the number was compromised.
What If There Are Several ACT Charges?
Multiple charges may represent separate registrations, processing fees, registrations for several family members, or an event purchase plus ACTIVE Advantage.
Compare each amount separately.
A $99.95 payment alongside a smaller race or camp payment may be an important clue that one charge is a registration and the other is an Advantage membership.
If you see multiple $99.95 charges in different years, check whether the membership has been renewing annually.
FAQs: ACT Dallas TX Charge on Credit Card
Q. What is ACT Dallas TX on your credit card?
A. It typically may be connected with ACTIVE Network, which processes payments for races, camps, sports leagues, recreation programs, and other activities.
Q. Why did ACT charge you $99.95?
A. A $99.95 charge may match the current annual price of ACTIVE Advantage. Check whether you accepted a trial during a previous event or activity registration.
Q. Is ACT Dallas TX the ACT college entrance exam?
A. Usually, the ACT* merchant pattern combined with Dallas more strongly points to ACTIVE Network. Check the full descriptor because the standardized-testing organization is a separate entity.
Q. What should you do if you never authorized the charge?
A. Check event registrations, family purchases, and ACTIVE Advantage first. If nobody recognizes the payment, contact ACTIVE and your credit card issuer promptly.
Conclusion
An ACT Dallas TX charge on credit card activity typically may trace back to ACTIVE Network and an event, sports, camp, or recreation registration. A $99.95 charge may instead be an ACTIVE Advantage annual membership.
Check the full text after ACT*, your registration emails, family purchases, and ACTIVE account. If you cannot identify the charge or believe you never agreed to it, contact ACTIVE and your credit card issuer promptly.
Disclaimer: This article is for informational purposes only and is not financial or legal advice. ACTIVE membership terms, event refund policies, merchant descriptors, and credit card dispute procedures may vary, so verify account-specific questions with ACTIVE, the event organizer, or your card issuer.
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