DaVinci AI is an image and video generator at davinci.ai. Paid plans typically use credits for each generation. Charges may show as DaVinci, HubX, Stripe, Apple, or Google Play.
Deleting the DaVinci AI app does not cancel the subscription. Cancel on the website or in the store that billed you if you want to stop auto-renewal before the next recurring charge.
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What Is DaVinci AI and How Billing Works
DaVinci AI is a creative tool from HubX. You type a prompt and the service generates images or video. A limited free or trial experience may let you test a few results. Paid plans generally add more credits, faster queues, and broader model access.
Website plans typically bill a card or PayPal through Stripe. App plans typically bill through Apple or Google. Public prices change often.
Reviewers commonly describe a low intro week, sometimes around $1.99, that converts to a higher monthly charge, often around $29.99. The site has also listed higher annual-billed rates. Your receipt is the amount that counts.
Look at the statement first. Apple.com/bill or iTunes generally means Apple billed you. Google Play generally means Google billed you. DaVinci, HubX, or Stripe generally means website billing. Only the account that paid can unsubscribe.
Official help says you keep premium access until the current period ends after you cancel. The refund policy also says to cancel at least 24 hours before the next billing date if you want to avoid another charge.
How to Cancel on the DaVinci Website
Use this path if you subscribed at davinci.ai. Official help lists these steps. Work in a browser, not only inside the mobile app.
- Open a browser and sign in at davinci.ai.
- Click or tap the profile icon.
- Click Manage Account.
- Open Plan in the left panel.
- Open the Danger Zone dropdown.
- Click Cancel Subscription and confirm every prompt.
The contact page also says you can cancel through Account, then Plans. After you finish, refresh the Plan page.
Confirm that auto-renewal is off and write down the end date. Website emails may also include a Stripe portal link or a cancellation link.
If the Plan page still shows an active renewal after you confirm, take screenshots. Some users report the web flow looking finished while the recurring charge continues.
Canceling If Billed Through Apple or Google
If you started a free trial or paid plan inside the iPhone, iPad, or Android app, DaVinci generally cannot stop that bill. You unsubscribe in the store that took the payment.
On iPhone or iPad
- Open Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Tap DaVinci AI.
- Tap Cancel Subscription and confirm. Note the end date.
If you do not see DaVinci AI, sign in with the Apple Account that paid. You can also manage the plan at apps.apple.com/account/subscriptions. Family plans generally require the organizer or the purchasing Apple Account to cancel.
On Android
- Open the Google Play Store app.
- Tap your profile picture.
- Tap Payments and subscriptions, then Subscriptions.
- Tap DaVinci AI.
- Tap Cancel subscription and confirm. Note the end date.
Use the same Google account that bought the plan. You can also review Google’s subscription help page if the listing is missing. Deleting the app does not unsubscribe you on either store.
How to Cancel by Contacting Support
DaVinci AI does not publish a consumer phone number for cancellations. Official pages point you to email and the website contact form.
For website plans, email support@davinci.ai or use the form at davinci.ai/contact. Public review replies have also used websupport@davinci.ai.
Include the account email, the charge date, and whether you paid on the website, Apple, or Google. Attach a screenshot of the Plan page or store screen. Do not send full card numbers.
If Apple or Google billed you, support generally cannot cancel that plan. Ask them only after you cancel in the matching store.
Use support when the website Cancel button fails, a charge posted after you canceled, or you need a refund review.
Canceling a PayPal Automatic Payment
Some website checkouts use PayPal. Cancel inside DaVinci first. Then sign in at paypal.com, open Settings, then Payments, then Automatic payments.
Cancel the DaVinci or HubX agreement if you see one. Stopping PayPal alone may not end the membership, so finish the website cancel path too.
Requesting a Refund After Cancellation
Refund rules depend on where you paid. Do not assume unused days come back automatically.
If Apple billed you, request a refund at reportaproblem.apple.com. If Google billed you, use Google Play’s refund request page. Apple and Google decide those cases, not DaVinci.
Website purchases are treated as digital services. Official policy generally calls them final once you use any credit to generate content. The company also says it typically does not refund unused subscription time.
For U.S. website buyers, the published policy says you may request a refund within three calendar days of the first purchase if no credit from that purchase has been used.
Email support@davinci.ai if you believe you qualify. State that you canceled, whether you used credits, and the purchase date. Outcomes vary.
What Happens After You Cancel
Canceling typically turns off auto-renewal. You generally keep premium features until the current period ends. Official help states that access continues until the subscription expires.
Credits usually stop replenishing after that date. Extra credit packs are generally not refunded once used. Paid speed and model access can drop when the plan ends.
A later charge can still post if you canceled too close to renewal. The policy asks you to cancel at least 24 hours before the next billing date. Check the card or store receipt the day after the end date.
Common Problems and Solutions
The Plan page still looks active after you cancel. Repeat the Danger Zone steps. Then open any Stripe portal link from email. Screenshot both screens before you write support.
You canceled, then another charge appeared. Confirm which processor billed you. If Apple or Google billed you, cancel there and request a store refund. If Stripe or HubX billed you, send support the receipt and your cancel screenshots.
Support tells you to cancel with Apple, but Apple shows no DaVinci plan. That usually means the website billed your card. Cancel on davinci.ai.
You cannot find the plan in Settings if you are on a different Apple or Google account. Family plans need the person who paid.
Tips for a Smooth Cancellation
Cancel first. Ask about a refund second. Stopping auto-renewal is the step that prevents the next bill.
Do the cancel path that matches the charge. Website plans use the Plan page. App plans use Apple or Google. Mixing those paths is a common reason people think they canceled when they did not.
Save proof. Screenshot the Cancel Subscription confirmation, the Plan page after refresh, and the store subscription end date. Keep the receipt email.
Watch the next billing window. If a charge still posts, contact the same payer that took the money.
FAQs: DaVinci AI Cancel Subscription
Q. Does deleting the DaVinci AI app cancel my subscription?
A. No. Official policy states that deleting the app does not cancel your subscriptions. You still need to unsubscribe on the website or in Apple or Google billing.
Q. Will I get a refund for unused days?
A. Usually not. Website policy generally treats purchases as final once a credit is used, and it typically does not refund unused time. Apple or Google may review store refunds on their own rules.
Q. How do I stop a free trial from turning into a paid plan?
A. Cancel at least 24 hours before the trial ends. Use the same path that started the trial. A website trial is canceled on the Plan page. An App Store or Play trial is canceled in that store.
Q. Who can cancel a plan I shared with someone else?
A. The person whose account paid can cancel. If Apple Family Sharing paid, the family organizer or the purchasing Apple Account generally has to unsubscribe. DaVinci support cannot cancel an Apple or Google plan for you.
Conclusion
You can cancel a DaVinci AI subscription without a phone queue. Match the charge to the website, Apple, or Google, then turn off auto-renewal there. Deleting the app is not enough.
Refresh the Plan page or store screen and save the end date. If a recurring charge still appears, use the official email or the store refund form with your screenshots. That is the practical way to unsubscribe and stop the next bill.
Disclaimer: This article is general educational information based on publicly available details at the time of writing. It is not financial or legal advice. Contact DaVinci AI, Apple, Google, or your payment provider for help with your specific account.
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