A 3500 South Dupont High DE 19901 charge on your credit card can feel confusing if you don’t recognize the address. The wording usually points to 3500 South DuPont Highway in Dover, Delaware, but that address does not identify one unique merchant.
The location is used by a registered-agent and corporate-services business, and many unrelated companies also list it in public records. You will usually need the full merchant descriptor, amount, and transaction date to find the business that actually charged you.
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What Is the 3500 South Dupont High DE 19901 Charge on Credit Card?
The address most directly matches Incorporating Services, Ltd., often called Incserv. Delaware’s Division of Corporations lists Incorporating Services, Ltd. at 3500 South DuPont Highway, Dover, DE 19901 and identifies it as a registered agent.
Incserv provides company formations, registered-agent services, filings, document retrieval, annual report help, and other corporate services. If you recently formed or maintained a business, your charge may relate directly to one of those services.
However, the address is shared by many other entities. Delaware’s official registered-agent list shows several corporate-service businesses at the same location, so the address alone is not enough to name the seller.
Why Does This Address Appear for So Many Companies?
Delaware companies generally need a registered agent with a physical address in the state. A registered agent receives legal and government documents for a company.
Many businesses can therefore use the same professional registered-agent address even when their actual operations are elsewhere. SEC records also show unrelated companies using 3500 South DuPont Highway in corporate filings.
BBB has also documented companies at this address where the location is only a registered-agent address rather than the company’s actual operating location.
Pro Tip: Treat 3500 South Dupont High DE 19901 as an address clue, not a merchant name. Ask your issuer for the longer merchant descriptor before you try to cancel or dispute anything.
What Businesses Could Be Behind the Charge?
There is no reliable list of every consumer merchant that may be associated with this address. Companies connected with it range from corporate-service providers to software, apps, education, and other online services.
One current example is Polar Software, Inc. Polar’s official buyer terms list 3500 South DuPont Highway and say Polar acts as a merchant of record for digital products sold by other suppliers.
If Polar handled your purchase, you may remember the software or subscription brand rather than Polar. The same problem can happen when another company uses the Dover address only for legal registration.
| Statement clue | What it may indicate | What you should check |
|---|---|---|
| 3500 S DUPONT HWY | Shared Delaware address | Full merchant details |
| INCSERV | Corporate or registered-agent service | Business filings |
| POLAR | Digital product merchant of record | Software receipts |
| Merchant name plus DOVER DE | Delaware-registered company | Email and order history |
| Repeating monthly amount | Possible subscription | Earlier statements |
Could the Charge Be From Incserv Directly?
Yes, especially if you use business-registration or compliance services. Incserv’s official site accepts orders for company formations, annual report filings, document retrieval, and similar services.
Its BBB profile identifies the company at this exact address and currently gives it an A+ rating, although it is not BBB accredited. BBB also shows a consumer review mentioning confusion because this business was listed with an account charge.
That review does not prove Incserv caused every transaction showing the address. If you own a company, check your registered-agent renewal or filing history first.
Is 3500 South Dupont Highway a Scam Address?
No. The address itself is legitimate and appears in Delaware government records.
However, a legitimate registered-agent address can be used by companies with very different products and reputations. You should judge the actual merchant, not the shared address.
Trustpilot does not provide a useful profile for the address itself, and Reddit discussion is limited. One Reddit discussion about Incorporating Services explains that paying a third party to act as a registered agent is a common business practice.
Common Mistakes: Do not contact every company you find at 3500 South DuPont Highway. Many businesses use it only for legal registration and may have nothing to do with your payment.
How to Identify the Actual Merchant
Open the transaction in your credit card app instead of relying only on the printed statement. Your issuer may show a longer merchant name, phone number, website, merchant category, or transaction location.
Then search your email using the amount, date, and any merchant name shown with the Dover address.
Check these possible sources:
- Software and app subscriptions
- Business-registration services
- Online courses or digital downloads
- Health or fitness subscriptions
- Professional tools
- Purchases by an authorized card user
- Free trials started earlier
A repeated amount on roughly the same date each month generally suggests a subscription or membership.
What If the Charge Says Polar?
If the expanded transaction shows Polar, check digital products and software subscriptions first. Polar’s current terms say it acts as the merchant of record and authorized reseller for products supplied by other companies.
That means your receipt may show both Polar and the product brand. Search your email for “Polar,” the exact amount, and any recent software or digital-service purchase.
Polar’s terms also say recurring subscriptions should disclose the price, renewal frequency, and cancellation process at checkout. If you find the purchase, use the support or cancellation route shown on your receipt.
How to Check Whether the Charge Is Authorized
Start by comparing the amount with recent purchases. A familiar price can sometimes identify a subscription even when the address looks strange.
Ask anyone else allowed to use the card too. This is especially important for business cards, where employees or contractors may buy software or corporate services.
If you still cannot identify the payment, call the number on the back of your credit card. Ask your issuer for the merchant’s complete legal name and any available contact information.
Do not send your full card number to a company simply because it uses this Dover address.
How to Dispute an Unauthorized Charge
If you confirm that you did not authorize the transaction, contact your credit card issuer promptly. Explain that the statement shows 3500 South Dupont High DE 19901 but that you cannot match it to any purchase.
The CFPB says you should report a disputed credit card charge right away. To preserve federal billing-error rights, you generally need to send written notice within 60 calendar days after the statement containing the error was sent.
Keep copies of receipts, emails, screenshots, and merchant correspondence. Your issuer may also recommend locking or replacing your card if it believes your card details were compromised.
FAQs: 3500 South Dupont High DE 19901 Charge on Credit Card
Q. What company is at 3500 South Dupont Highway Dover DE 19901?
A. Incorporating Services, Ltd. is one major business officially listed there. Many other companies also use the location for registered-agent or corporate purposes, so the address alone does not identify your merchant.
Q. Does this charge mean Incorporating Services, Ltd. billed you?
A. Not necessarily. It could be Incserv if you purchased corporate services, but another business using the same address may be responsible.
Q. Why does an online subscription show a Delaware address?
A. The subscription company or its payment provider may be incorporated in Delaware or use a Delaware registered agent. A merchant-of-record company such as Polar may also list this address.
Q. What should you do if you cannot identify the charge?
A. Ask your card issuer for the full merchant descriptor and search your receipts and subscriptions. If neither you nor an authorized user made the purchase, report it promptly and follow your issuer’s dispute process.
Conclusion
A 3500 South Dupont High DE 19901 charge on your credit card does not point to one guaranteed merchant. The address is used by Incorporating Services, Ltd. and many other companies for Delaware registered-agent or corporate purposes.
Check the complete merchant descriptor, transaction amount, email receipts, and subscription history first. If you still cannot identify the 3500 South Dupont High DE 19901 charge, contact your credit card issuer promptly and ask for the underlying merchant information.
Disclaimer: This article is for informational purposes only and is not financial or legal advice. Merchant descriptors, company addresses, refund rules, and dispute procedures may vary, so verify account-specific questions with the company or your card issuer.
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