A 1743 Maplelawn Dr Troy MI credit card charge can feel confusing if you have never visited Troy, Michigan. In many cases, the charge may come from a vending machine, workplace micro market, cafeteria, or other self-service checkout using 365 Retail Markets technology.
The address is the headquarters of 365 Retail Markets. This guide explains why it may appear, how to match it to a purchase, and what to do if the charge is not yours.
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What Is a 1743 Maplelawn Dr Troy MI Credit Card Charge?
A 1743 Maplelawn Dr Troy MI credit card charge typically points to 365 Retail Markets. The company’s official website lists its headquarters at 1743 Maplelawn Drive, Troy, MI 48084.
365 Retail Markets provides payment and self-checkout technology for unattended retail. Its systems are used in vending machines, micro markets, cafeterias, smart coolers, and other grab-and-go locations.
The company says it manages transactions and processes payments made through its technology. You may therefore see its Michigan address even when you bought the item in another state.
What Is 365 Retail Markets?
365 Retail Markets is a payment and retail technology company focused on unattended shopping. Its equipment lets you buy food, drinks, and other products without a traditional cashier.
Its current products support micro markets, vending, dining, smart stores, and self-service retail. It also operates tools such as the 365Pay app.
You may encounter this equipment at work, school, a hospital, hotel, warehouse, or another location with self-service food.
Why Does Troy, Michigan Appear?
The Troy address generally reflects 365 Retail Markets’ headquarters, not the place where you made the purchase.
You might buy a snack from a workplace kiosk in another state and still see Troy, MI on your statement. The payment system may pass 365 Retail Markets’ merchant information to your card issuer.
Pro Tip: Think about small self-service purchases from the same date. A coffee, sandwich, drink, or snack can be easy to forget when your statement shows a company name you never saw at checkout.
How the Charge May Appear
The wording varies by bank, network, and kiosk setup.
| Statement wording | What it may indicate |
|---|---|
| 1743 Maplelawn Dr Troy MI | 365 Retail Markets address |
| 365 Retail Markets Troy MI | Self-service retail payment |
| 365 Market | Vending or micro market purchase |
| 365Pay | Purchase through a 365 account or app |
| Several small 365 charges | Multiple separate purchases |
A machine or market identifier may also appear. That information can help the local operator locate your transaction.
Where Could You Have Made the Purchase?
365 technology may be used in:
- Workplace break rooms
- Office micro markets
- Vending machines
- Employee cafeterias
- Hospitals
- Manufacturing facilities
- Universities
- Hotels
- Smart refrigerators
- Grab-and-go food areas
The company says its wider network processes more than a billion transactions per year. That helps explain why the billing name can appear in many different places.
Why Are There Multiple Small Charges?
Several small 365 Market entries may simply represent separate purchases. A drink, lunch, and afternoon snack can each post as individual transactions.
Duplicate charges can also happen. A 2025 BBB complaint described a shopper who said one meal was scanned twice.
In its response, 365 explained that it provides kiosk technology and payment processing, while a separate local operator manages product sales and refunds. So you should compare repeated charges carefully.
Who Handles Refunds?
The local vending or market operator generally handles product refunds. 365 often supplies the technology, while another company stocks the products and manages the market.
Look for an operator name or support number on or near the kiosk. Keep the amount, date, time, and market location available.
365 also provides consumer feedback and support options if you cannot identify the correct operator.
How to Contact 365 Retail Markets
365 Retail Markets currently lists 1-888-365-7382 as its US and Canada phone number. Its official site also offers live chat and support ticket options.
Its verified headquarters is:
365 Retail Markets
1743 Maplelawn Drive
Troy, MI 48084
Do not send your full credit card number through email or a general support form.
Is 365 Retail Markets Legitimate?
365 Retail Markets is an established unattended retail technology company. Its official website and corporate records confirm its Troy headquarters.
BBB currently lists the company with an F rating and says it is not accredited. The profile shows six complaints in the previous three years, and BBB says part of the rating reflects unanswered complaints.
That rating does not mean every 365 transaction is fraudulent.
A clear Trustpilot profile for 365 Retail Markets was not found during this review. Trustpilot therefore provides limited evidence for this descriptor.
What Consumers Report
Reddit users have described initially questioning “365 Market, Troy MI” transactions because they lived far from Michigan. Some later connected the charge to a workplace break-room market.
Other reviews mention duplicate charges, vending problems, or difficulty finding the local operator responsible for a refund.
These reports are individual experiences. They do not prove whether your specific transaction is authorized.
Common Mistakes: Do not dispute the charge only because you have never been to Troy. Check vending, cafeteria, office market, and self-checkout purchases first. Still, do not ignore it if nobody authorized to use your card recognizes it.
How to Verify the Charge
Start with the amount and date. Small charges may match snacks, drinks, or meals bought through a self-service machine.
Also check:
- Apple Pay or Google Pay
- 365Pay activity
- Workplace food purchases
- Digital receipts
- Other authorized card users
- Pending transactions
If your issuer shows extra merchant information, compare it with 365 Retail Markets.
What If You Never Used a Vending Machine?
Ask other authorized card users first. Someone else may remember using a workplace or public self-service kiosk.
If nobody recognizes the payment, call the number on the back of your credit card. Ask for the complete merchant descriptor and any available transaction details.
If you believe it was unauthorized, report it promptly. Your issuer may recommend blocking or replacing the card and opening a dispute.
Can You Dispute the Charge?
You can generally dispute an unauthorized credit card charge or qualifying billing error.
If you recognize the machine but were charged twice or received nothing, contact the local operator first when practical. Keep receipts, photos, and support messages.
For a completely unknown transaction, contact your issuer promptly. Dispute deadlines and procedures may vary.
FAQs: 1743 Maplelawn Dr Troy MI Credit Card Charge
Q. What is 1743 Maplelawn Dr Troy MI on your credit card?
A. It typically points to 365 Retail Markets, which provides payment and checkout technology for vending machines, micro markets, cafeterias, and other unattended retail locations.
Q. Why does the charge say Troy, MI if you live elsewhere?
A. The address generally reflects 365 Retail Markets’ headquarters. Your actual purchase may have happened at a self-service market near you.
Q. Is 365 Market the same as 365 Retail Markets?
A. Usually, yes for this type of descriptor. 365 Retail Markets says consumers may see “365 Retail Markets, Troy MI” or “365 Market” after using its technology.
Q. What should you do if you do not recognize the charge?
A. Check vending purchases, digital wallets, and other authorized card users first. If nobody recognizes it, contact your issuer promptly and ask about an unauthorized transaction dispute.
Conclusion
A 1743 Maplelawn Dr Troy MI credit card charge typically traces back to 365 Retail Markets. You may have made the purchase at a vending machine, workplace micro market, cafeteria, smart cooler, or another self-service location far from Michigan.
Check the amount, date, digital wallet history, and recent small purchases first. If the transaction remains unexplained, contact the market operator or 365 Retail Markets, then notify your credit card issuer promptly if you believe it was unauthorized.
Disclaimer: This article is for informational purposes only and is not financial or legal advice. Merchant descriptors, refunds, card protections, and dispute procedures may vary by operator and issuer, so verify account-specific questions with the company involved or your credit card issuer.
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